I work in a small computer repair shop for the last 10 years and this is probably the first time I'm stumped (at least in a long time anyways)
Office 2013 Home and Student. Every installation I've done for my customers there has been a problem. I've got a method now at least that I can get in to install with no problems, but it's always a few steps that should be unnecessary. The only thing now is that after 2 weeks approximately they've started to come back. No help from MS, their support is just terrible and my suppliers "claim" they've got no complaints about it.
So as far as installation goes, I get this message "something went wrong".... no error code or anything helpful like that. I gotta run an MS Office removal tool, even if Office was never installed on the computer before...., eventually it works.
But now people are coming back. Friday I had one that when you went to save Office came up with an error message like something with wrong with background installation, or something like that
Now I have one that when you start and office product nothing happens, no running task in the task manager and no windows event logs, I'm running a repair install , which has been on stage 2 of 4 for about an hour now.
Any one else having problems with this? I can't be the only one, cause I'm about to have a nervous breakdown here...
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Som
Hi, I'm annoyed..... moving on
I work in a small computer repair shop for the last 10 years and this is probably the first time I'm stumped (at least in a long time anyways)
Office 2013 Home and Student. Every installation I've done for my customers there has been a problem. I've got a method now at least that I can get in to install with no problems, but it's always a few steps that should be unnecessary. The only thing now is that after 2 weeks approximately they've started to come back. No help from MS, their support is just terrible and my suppliers "claim" they've got no complaints about it.
So as far as installation goes, I get this message "something went wrong".... no error code or anything helpful like that. I gotta run an MS Office removal tool, even if Office was never installed on the computer before...., eventually it works.
But now people are coming back. Friday I had one that when you went to save Office came up with an error message like something with wrong with background installation, or something like that
Now I have one that when you start and office product nothing happens, no running task in the task manager and no windows event logs, I'm running a repair install , which has been on stage 2 of 4 for about an hour now.
Any one else having problems with this? I can't be the only one, cause I'm about to have a nervous breakdown here...
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