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Over two year ago, I upgraded from a Motorola featured phone, to a Windows Phone: HTC HD7. At the time, I loved it. Since then, I have owned a Galaxy Nexus and played around a little with an iPhone 5. Recently, however, I decided to go back to Windows Phone, so I bought the Lumia 928 for Verizon. I can safely say that Windows Phone sucks and I don't even believe Microsoft is serious about this thing.

 

1. NOTIFICATIONS: Windows Phone needs a central repository for notifications. To many times I've received a notification, and had no idea where it came from. If you don't have to app pinned, good luck. Using Windows Phone now is like using iOS 4, before the notification center was released. Sure you can get a quick glance of which app needs attention by looking at the home screen. But what if the app is too far down on the screen? What if it's not even pinned at all? When Windows Phone first launched, the tag line I believed had something to do with making life easier by getting things done quicker on the phone. Without a central notification repository, you're forced to search for the location of alerts. That isn't fast nor easy.

 

2. CRASHES: My Galaxy Nexus was slow as dirt. The 928 is much faster. However, one thing the Nexus didn't have was apps crashing all the time. The Windows Phone default map doesn't work at all. Once you zoom in, the app crashes.  I don't like to use the Nokia maps application because it feels very disintegrated. Why are there separate apps for maps, navigations, public transportation and city lens? Even apps like Skype, Fandango and Yelp crashes on me a lot.

 

3. VOICE COMMANDS: The dictation in Windows Phone flat out suck. The one thing it has going for it is that it is FAST; much faster than Siri or Google now. However, it has a much lower accuracy rate, especially if background noise is present. If the TV is on, good luck getting it to interpret what you want. I admire the effort to interpolate whether or not a statement is in fact a question. If so, it adds a question mark(?). It doesn't work to well, however. What to us may be an obvious question, to it is not. Also, I was shocked to see speech wasn't a universal feature as it is on Android. I can't use it in Skype or any other application for that matter.

 

4. GESTURES: I was surprised to see many apps don't take much advantage of gestures. With many Android apps, you are able to pull down to refresh information, for example, or swipe left and right to get through different views. When I first opened IE, I immediately swiped left to try and move between tabs, then found out that wasn't possible. Why would I have to click through menus to make certain things possible? Seems very backwards to me. Another thing I noticed is while moving through open apps in the multitasking menu, I cannot click to switch to the app I want unless the scrolling has come to a complete stop, and the app is in the middle view. That is very frustrating. iOS 7's implementation of the same feature is much better.

 

5. WALLET AND NFC: The wallet experience in Windows Phone, at least when compared to Google wallet, is a complete fraud. It's incredibly half-baked. It's as if Microsoft gave it to an intern to do as a summer project. Also, why does bluetooth have to be on for NFC payments/transfers to work? Can someone explain to me the complexity behind that? On my Nexus, I simply needed to bring my phone close to another to activate transfers. In Window Phone, however, why do I have to click through menus to do the same? That absolutely makes no sense to me.

 

6. SKYPE: Why did Microsoft purchase Skype? After playing a game, I tried to share results with friends. Guess what? Skype was not an option to share results too. As a matter of fact, I could barely share to Skype from anywhere on Windows Phone. What's the point of it not being an option? Prior to buying the Lumia, my friends and I used Google Hangouts exclusively. There's so much we could do in it. Skype, on the other hand, seems like 2006 technology. No improvement whatsoever. You can't group video call without paying money. There are 1/5 the amount of emojis on it. You can't see who's typing or who is currently viewing the chat. Why even have Skype?

 

7. MISCELLANEOUS: Local deals should have pictures of the deals and a map view to make it easier to see the distance them.

 

Honestly, Windows Phone is good in some areas. But all in all, I regret the purchase of the Lumia. It's as if Microsoft gave up on Windows Phone or something. I can't see how these basic things can be overlooked.

 

This post is subject to updates and changes...

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Posted

I have a lumia 1020 and 920 and don't have as many crashes as you do. Have you tried getting a replacement?

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Posted

I know some of these issues will be addressed by the update.  Like notifications and voice commands.

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I have a lumia 1020 and 920 and don't have as many crashes as you do. Have you tried getting a replacement?

No I have not. Do the standard map application work for you? I don't mean HERE maps; the standard Windows Phone map.

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I've never had the default map app crash on me, neither on my old LG WP7 or on my new HTC 8X.

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it's my second day moving from an iPhone 5 and I am seeing some things that I just can't believe with WP8.  My biggest issue is that when I read and delete an email on my phone it does not sync as read on Outlook and instead shows up as an unread message in the deleted folder.  How can iPhone and Android sync better with exchange that Microsoft's own product!?  Also, why can't I set the phone do download email pictures automatically?  Security issue and data preservation is what I found as the reasons behind this. But I want to choose how secure I want to be and how much data I use. 

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No I have not. Do the standard map application work for you? I don't mean HERE maps; the standard Windows Phone map.

 

Yes it works without crashing for me.

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I agree.. lol

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Weird I've never had any crashes on the Windows Phone and the voice thing sucks on all phone operating systems. Notifications are fine and don't distract you and do provide you with useful information. As for the other features you mentioned I don't really use that much, so can't really comment on that.

 

Windows Phone is great and is still growing and is getting regularly updated so you should at least give it some time. :)

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I'm kinda in the same boat as you. I loved my WP7 at first but nowadays I'm feeling disenchanted. A lot of apps haven't got updates (and I don't mean huge ones or games, but some like even the translator app!) and while the OS is fast, apps are damn slow. Seriously, using whatsapp, Skype and the new Facebook app is a pain and makes you wonder if you even have a smartphone. I know WP8 phones have better hardware and should perform better but I think my Lumia 800 is definitely not old enough to run so bad.

Last, I also agree about the missing features. Everybody says "they're coming!" but they're surely taking their time. And it's nothing new, I remember how much we had to wait for simple things like copy-paste! Microsoft simply takes too long for playing the catch up game and it's sad cos WP had (and arguably, still has) a lot of potential :(

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I have a HTC Mozart 7, next upgrade I thought I would go Android, I had a Samsung Note 10.1, so I went with Samsung Galaxy S3, good phone, but I had got so used to Windows Phone, I bought a Lumia 520, my wife got the Galaxy S3, then she got the Galaxy tablet, I got a Surface RT, then for my birthday I got a Lumia 820, never had an app crash on either Lumia, or HTC Mozart, still got the 520 as a spare with a PAYG sim, and the Mozart for my granddaughter to use when she's here and left her's at home,  the Windows phone for me has never been a problem, there again I don't live life on my phone, I use my Surface or my desktop for internet. Jim

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Somewhat agree.  Owned a Zune, Zune HD, etc.  Wanted Windows Phone so bad just to have a phone with Music Pass.  Got one and some things really sucked.  Couldn't set SMS alert tones to repeat.  Still can't as far as I know.  Can't set a custom tone either.  That would at least allow for choosing a longer and more annoying tone.  That is really basic phone functionality.  There is a lot of potential - but the speed at which they are adding features is lacking.

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Yeah although I still like WP I do have some of the same gripes with it to where I would think twice before buying my next phone. IE sucks (need more gestures - people use tabs - all the time - don't need to burry them - let me swipe to get to them). Email app which I use a lot can't sync well as OP already mentioned. For someone who uses email on-the-go and on my PC's, this is quite annoying. If I read it - mark it as read on the server, if I delete afterwards - move it to my Trash (not as a new message). Also sometimes it would create 10 damn drafts of the same message in my trash folder too.

 

I understand some people would rather die than have notification center, to me it is essential - Live tiles don't suffice for me. I want to be able to see all my notifications including ones that I don't have pinned to my home screen (even more so).

 

Built-in maps are a joke and a hazard. Why on earth do I have to tap on the phone on each turn? Especially if I'm driving - using their Bing maps is a deadly risk if you ask me.

 

I can go on and on but that's been done already. It's pretty sad as I like Windows Phone better aesthetically better than it's competition but it's shortcomings and the snail-like pace they're catching up with (years now) is staggering...

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Windows Phone isn't going to have gesture support like Android simply because of the pivot and swivel design of Metro apps. Not sure what you're saying about the multi-tasking switcher. Just slide over, and click the app you want, it's not that hard.

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I wish windows phone had a little desktop like Android does with the little icons on the screen. I don't like the tile interface that much to be honest.

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I wish windows phone had a little desktop like Android does with the little icons on the screen. I don't like the tile interface that much to be honest.

 

I'm very picky about my interface and for me the live tiles is a huge turnoff.

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I wish windows phone had a little desktop like Android does with the little icons on the screen. I don't like the tile interface that much to be honest.

Live tiles have three sizes, small (icon), medium and large (two column).  Small tile doesn't work for you?

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My Nokia hanged up twice now within the past year.  You have to do this combiation with the volume and power to hard reset.

 

But yeah, the OS is garbage.

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The only thing in OP that stood out for me is Crashes. That is definitely weird and not something expected. Are you sure your phone isn't a dud?

 

Everything else is mostly know limitations and rants about why WP is not Android/iOS. Nothing wrong about it but it's not right either.

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I will admit, it is a bit discomforting not having a centralized notification area on WP8, but personally it doesn't effect me. I can see the notifications for my Gmail, Hotmail, and text messaging inboxes on my lock screen and I have the tiles for all of them near the top of my Start screen, too. I've been using WP8 for about 3.5 weeks now and I haven't had any crashes.

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There are a lot of fixes and features that people are talking about coming GDR3. I will say Microsoft has been doing a great job of updating WP8 this year. The thing that bugs me is that people complain that Microsoft isn't updating the OS enough or quick enough. I think they are rolling out updates more often than Apple or Google, though the issue is they launched the phone with as many features as iOS or Android had when they launched years back. They should have launched WP8 with the same if not more features than iOS or Google had. I've had my Lumia since January and couldn't be happier, but yeah when I look at some of the basic features iOS has had for years now that WP doesn't it does bug me

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I've never had any issues with Windows Phone although I wonder why those of you who think it's "garbage" or "sucks" are still using it, just buy an Android or iOS device instead!!!

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Yeah, I have a lumia 521 and I have the same issues. My next phone is defiantly going to be the next-gen Nexus 4. Overall, I'd give my WP a 6/10. :)

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@OP: I love my Lumia 928.  Apps don't crash on me hardly at all, if ever.  It's more likely I will exit an app by accidentally bumping the search when I'm trying to bring up options/settings.  Notifications irritate me; if it's not a new email, instant message/text, or an app that needs updated, I don't care, and all of those tiles are pinned at the top.  I don't want to share **** with Skype; I think Skype is too bloated as it is, and if they would integrate video chat with the built-in messenger then I could get rid of it completely.  Now, instead, whenever I get a message through messenger I have two notifications, one for messenger and one for Skype.  I can agree with the gestures thing, but I'm not fond of IE in general.  I deal with it on WP because there aren't any great alternatives.  However, there are alternatives, and the only way that Windows Phone is at fault here is that it doesn't allow you to set a default browser, so when you click on links they open in IE anyway, and that is irritating, because I prefer UC Browser (actually I'd would really prefer Firefox, but they don't make a WP version).  A notification center wouldn't be terrible, especially if it were a tile you could unpin if you didn't want it, but if you were keeping tabs on Windows Phone news you would know that it is coming.  It remains to be seen how functional or useful it will be.  I'm sorry you're experiencing frequent crashes, but that doesn't seem to be typical.  It may not matter, but do you have the Amber update installed?

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@OP: I love my Lumia 928.  Apps don't crash on me hardly at all, if ever.  It's more likely I will exit an app by accidentally bumping the search when I'm trying to bring up options/settings.  Notifications irritate me; if it's not a new email, instant message/text, or an app that needs updated, I don't care, and all of those tiles are pinned at the top.  I don't want to share **** with Skype; I think Skype is too bloated as it is, and if they would integrate video chat with the built-in messenger then I could get rid of it completely.  Now, instead, whenever I get a message through messenger I have two notifications, one for messenger and one for Skype.  I can agree with the gestures thing, but I'm not fond of IE in general.  I deal with it on WP because there aren't any great alternatives.  However, there are alternatives, and the only way that Windows Phone is at fault here is that it doesn't allow you to set a default browser, so when you click on links they open in IE anyway, and that is irritating, because I prefer UC Browser (actually I'd would really prefer Firefox, but they don't make a WP version).  A notification center wouldn't be terrible, especially if it were a tile you could unpin if you didn't want it, but if you were keeping tabs on Windows Phone news you would know that it is coming.  It remains to be seen how functional or useful it will be.  I'm sorry you're experiencing frequent crashes, but that doesn't seem to be typical.  It may not matter, but do you have the Amber update installed?

I believe I do. In settings, then extras + info section, it says Lumia Amber.

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I'm confused... you owned a Windows phone, then tried both Android and IOS, then went back to a Windows Phone. Now you're claiming it sucks?

 

I'd love to know what you think of offerings. Surely they must be worse than "sucks".

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