Need help with windows 8


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My little brother broke his laptop somehow.It says 

 

windows failed to configure updates reverting changes.So he restarted the laptop but it again did the same thing and its hanging.What should I do maybe try to get into safemode somehow?

 

If its a laptop and its windows 8 how do you get into safe mode or a restore piont?You propably need to get into safe mode to do a system restore right?

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Never mind the laptop just took very long.I dont know how to enter windows 8 though if you turn the laptop of and turn it back on it does not boot like a desktop pc It just immedaitly go into windows.How would I get into safe mode then 

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Go thru the motions as if you are going to restart it, but hold down shift when you click restart. That will allow you to get to the blue menu where you can change the start up settings and such. Since Windows 8 creation its not humanly possible to hit f8 fast enough when the system starts. The easiest way is the shift + restart method. Either way in your case I recommend you do chkdsk to see if there is some file system errors making the updates not take.

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Hold down shift key while right click on the power icon on the log in screen and choose restart. It will boot in diagnostics mode so you can choose what you want to do.

 

edit: a little too slow at typing, second post for same solution  :rolleyes:

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No, you don't need to be in safe mode when using sys restore.

Try opening pc settings. You should try booting into advanced startup mode. If the PC boots up.

 

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Get the PC on, at the login screen (or anywhere in Windows that you can get to the restart option) hold down shift and click restart. Keep holding it down until the message in the middle of the screen says "Please Wait".

 

This will boot you into the advanced start up screen. From here you can repair or reformat the Windows install. You can boot into safe mode or you can restore from a prior system recovery point.

 

All of these options are under the advanced tile when you are in the advanced boot mode.

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