Steven P. Administrators Posted September 5, 2014 Administrators Share Posted September 5, 2014 Frequent visitors will probably have noticed Neowins terrible uptime in the past few days, and surprisingly it has nothing to do with our recent update or bugs :P In April we (along with Stardock) ordered a new Firewall, because the one at our DC just can't handle the traffic of the combined sites anymore and needed replacing. The connection issues to Neowin and some of Stardocks sites, has to do with the new Firewall that needs additional work to configure it. Unfortunately more of the same can be expected until at least Monday, where I'm led to believe they have a guy who knows the hardware better and can deal with these issues. So we apologise for the issues, but we can't do much about it for now. Link to comment Share on other sites More sharing options...
Roger H. Veteran Posted September 5, 2014 Veteran Share Posted September 5, 2014 So that's why.... it was down probably 30mins ago and I was hoping it was updates! :p Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted September 5, 2014 Author Administrators Share Posted September 5, 2014 Yeah, would love to be able to post that the issue was resolved, but it isn't. Link to comment Share on other sites More sharing options...
Torolol Posted September 5, 2014 Share Posted September 5, 2014 So there will be a few more downtime(s) until its became stabilized somehow? Link to comment Share on other sites More sharing options...
Wannes Posted September 5, 2014 Share Posted September 5, 2014 So there will be a few more downtime(s) until its became stabilized somehow? Yes because they have to wait! ;) Link to comment Share on other sites More sharing options...
BajiRav Posted September 5, 2014 Share Posted September 5, 2014 I was getting forwarded to some blog site about 6hrs ago. Was it related? Link to comment Share on other sites More sharing options...
DaveLegg Developer Posted September 5, 2014 Developer Share Posted September 5, 2014 I was getting forwarded to some blog site about 6hrs ago. Was it related? Yes, we had to change some public IP addresses for the site, and we had a little mix up over what the new IPs were. Was fixed right away though, so you shouldn't have seen the issue for much longer than 5 minutes Link to comment Share on other sites More sharing options...
+BudMan MVC Posted September 5, 2014 MVC Share Posted September 5, 2014 What firewall are you using? If security concern - post in the mvc or pm maybe? Or is it listed somewhere? Link to comment Share on other sites More sharing options...
techbeck Posted September 5, 2014 Share Posted September 5, 2014 Yeah, would love to be able to post that the issue was resolved, but it isn't. Well, get it resolved!! chop chop!!! :P ;) Link to comment Share on other sites More sharing options...
Xahid Posted September 5, 2014 Share Posted September 5, 2014 thought, its due to update. Oh well, hope it will get resolve soon. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted September 5, 2014 Author Administrators Share Posted September 5, 2014 What firewall are you using? If security concern - post in the mvc or pm maybe? Or is it listed somewhere? It's a Cisco one and afaik it costs thousands (in the five figure region) :s they have a fully qualified Cisco 'certified' engineer starting on Monday and until then they are just babysitting it and fixing stuff as we go. There is also an upstream issue with our provider too but they are denying the issue atm, I guess they are working on it. Link to comment Share on other sites More sharing options...
xrobwx71 Posted September 5, 2014 Share Posted September 5, 2014 Frequent visitors will probably have noticed Neowins terrible uptime in the past few days, and surprisingly it has nothing to do with our recent update or bugs :p In April we (along with Stardock) ordered a new Firewall, because the one at our DC just can't handle the traffic of the combined sites anymore and needed replacing. The connection issues to Neowin and some of Stardocks sites, has to do with the new Firewall that needs additional work to configure it. Unfortunately more of the same can be expected until at least Monday, where I'm led to believe they have a guy who knows the hardware better and can deal with these issues. So we apologise for the issues, but we can't do much about it for now. Thanks for the headsup! Link to comment Share on other sites More sharing options...
+BudMan MVC Posted September 5, 2014 MVC Share Posted September 5, 2014 So this is neowin only firewall, or DC firewall that handles traffic for other customers, etc.? So when you say cisco I would think ASA - do we have a model number? A ASA 5585-X sure could be 50K, but a 5512-X your less then 2k, etc. Link to comment Share on other sites More sharing options...
riahc3 Posted September 5, 2014 Share Posted September 5, 2014 It's a Cisco one and afaik it costs thousands (in the five figure region) :s they have a fully qualified Cisco 'certified' engineer starting on Monday and until then they are just babysitting it and fixing stuff as we go. There is also an upstream issue with our provider too but they are denying the issue atm, I guess they are working on it. You trust "a fully qualified Cisco 'certified' engineer" before BudMan? Give BudMan a VPN connection and he'll have it solved in a hour. Link to comment Share on other sites More sharing options...
Draconian Guppy Posted September 5, 2014 Share Posted September 5, 2014 You trust "a fully qualified Cisco 'certified' engineer" before BudMan? Give BudMan a VPN connection and he'll have it solved in a hour. Quoted for teh undeniable truth! Just make budman Senior network officer for stardock and presto :P Link to comment Share on other sites More sharing options...
riahc3 Posted September 5, 2014 Share Posted September 5, 2014 Quoted for teh undeniable truth! Just make budman Senior network officer for stardock and presto :p Picture uploading seems to be broken... Draconian Guppy 1 Share Link to comment Share on other sites More sharing options...
Draconian Guppy Posted September 5, 2014 Share Posted September 5, 2014 Picture uploading seems to be broken... this needs to be victor ramboed :laugh: Link to comment Share on other sites More sharing options...
+Kyle Subscriber¹ Posted September 5, 2014 Subscriber¹ Share Posted September 5, 2014 Tell Stardock to fix their support contract. ;-) Link to comment Share on other sites More sharing options...
+BudMan MVC Posted September 5, 2014 MVC Share Posted September 5, 2014 hehehe - funny picture guys ;) But there would be a serious neowin discount involved here for sure.. Draconian Guppy 1 Share Link to comment Share on other sites More sharing options...
Hurricane Andrew Posted September 5, 2014 Share Posted September 5, 2014 Frequent visitors will probably have noticed Neowins terrible uptime in the past few days, and surprisingly it has nothing to do with our recent update or bugs :p In April we (along with Stardock) ordered a new Firewall, because the one at our DC just can't handle the traffic of the combined sites anymore and needed replacing. The connection issues to Neowin and some of Stardocks sites, has to do with the new Firewall that needs additional work to configure it. Unfortunately more of the same can be expected until at least Monday, where I'm led to believe they have a guy who knows the hardware better and can deal with these issues. So we apologise for the issues, but we can't do much about it for now. Thanks for the heads up! Link to comment Share on other sites More sharing options...
winlonghorn Posted September 8, 2014 Share Posted September 8, 2014 Frequent visitors will probably have noticed Neowins terrible uptime in the past few days, and surprisingly it has nothing to do with our recent update or bugs :p In April we (along with Stardock) ordered a new Firewall, because the one at our DC just can't handle the traffic of the combined sites anymore and needed replacing. The connection issues to Neowin and some of Stardocks sites, has to do with the new Firewall that needs additional work to configure it. Unfortunately more of the same can be expected until at least Monday, where I'm led to believe they have a guy who knows the hardware better and can deal with these issues. So we apologise for the issues, but we can't do much about it for now. Thank you! It is good to see Neowin back online. I have a hard time browsing the web without stopping at your site frequently during the day. The past 24 hours have been a nightmare in that regard. That is both a good and a bad thing I guess. It does show how popular and how good your site is! :) Marshall and +E.Worm Jimmy 2 Share Link to comment Share on other sites More sharing options...
Orange Battery Posted September 8, 2014 Share Posted September 8, 2014 You're back! I haven't been able to get on since 4.30pm GMT, train ride home from work was lonely and I had to resort tythe Evening Standard! Link to comment Share on other sites More sharing options...
surreyguy Posted September 8, 2014 Share Posted September 8, 2014 I do hope it is a Watchguard firewall. :-) Link to comment Share on other sites More sharing options...
taim Posted September 8, 2014 Share Posted September 8, 2014 I do hope it is a Watchguard firewall. :-) Fry is freaking out otherwise. Link to comment Share on other sites More sharing options...
Recommended Posts