OneNote does not install after rolling back from Win 10 to Win 8.1


Recommended Posts

Hey!

 

I upgraded my installation of Windows 8.1 to Windows 10 TP build 9926 directly from a mounted ISO and all went well. This morning I decided to roll back and the process was smooth and easy -- in fact, it took the system five minutes to roll back to the previous state. The problems started when I realized that upgraded Windows Store apps were broken on the rollback process (like People, Calendar and Mail). A quick reinstall of all these apps proved to be effective, but when I tried to reinstall OneNote from the Store, I was given an error that said my PC did not meet the requirements to install it. I tried wiping out Store's cache, but it was no good.
 

Do you guys have any suggestions?

 

I won't post a screenshot here because my build is in Portuguese :p

 

Link to comment
Share on other sites

I had the same issue. unfortunately it also wiped out my ability to activate my OEM copy of windows 8.1 and I had to use my USB restore media and reformat my computer. Hopefully you can find another alternative to a full reinstall.

Link to comment
Share on other sites

I had the same issue. unfortunately it also wiped out my ability to activate my OEM copy of windows 8.1 and I had to use my USB restore media and reformat my computer. Hopefully you can find another alternative to a full reinstall.

Fortunately, I didn't have issues with my activation, and it is also an OEM copy. I did have issues with my Microsoft Account, though, I had to set a local account and change back to the Microsoft one so that I could use OneDrive and the Store.

Sorry to to know you had to go through a full formating. :/

Link to comment
Share on other sites

And this is why I never advise anyone to roll back. It breaks things, and breaks things badly. So yeah, sorry but I have no suggestions except for going back to Windows 10.

Link to comment
Share on other sites

This is probably because it's trying to reinstall the OneNote preview, sees you're on 8 and then throws that error.

 

Try clearing the windows store cache by running wsreset.exe (win+r -> wsreset.exe)

Link to comment
Share on other sites

And this is why I never advise anyone to roll back. It breaks things, and breaks things badly. So yeah, sorry but I have no suggestions except for going back to Windows 10.

Well, the rollback was smooth. I kinda got surprised it was that easy. Everything works as it should be and I had no crashes ever since. Just this OneNote bug.

 

 

This is probably because it's trying to reinstall the OneNote preview, sees you're on 8 and then throws that error.

 

Try clearing the windows store cache by running wsreset.exe (win+r -> wsreset.exe)

I did it already and it didn't work :(

I also tried resetting Internet Explorer because I saw an YouTube video telling me to do this in case my Store app updates broke.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.