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alfaaqua

Can't connect to 192.168.1.1 on a router

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I just bought a new router and I cant seem to access the web interface. Pinging 192.168.1.1 works and Ive set it to factory defaults but I cant access the web interface. It also gets a IP (the manual says it has a DHCP) AFAIK. Must be something Im missing. Is there any other tests I can do? Thanks.

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Are you trying to do it from a wire or wireless? Some routers can be set to prevent access to the web ui from wireless clients.. Not sure if default or not -- what is the specific make and model number of your router?

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Try 192.168.1.254 or check the documentation . . . It might be on some other IP address.

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Are you trying to do it from a wire or wireless? Some routers can be set to prevent access to the web ui from wireless clients.. Not sure if default or not -- what is the specific make and model number of your router?

Try telnetting to the web ports on the router via the wireless and wired interface. Perhaps the router is set to use SSL.

telnet 192.168.1.1 80

telnet 192.168.1.1 443

If it fails connecting, then the ports are closed, and you've got perhaps an alternative port set to use for the web interface (sometimes 8080). If you get a black screen with a white flashing cursor, that means it connected properly, and there's an issue with the web server in the router.

If you're using Vista or 7 telnet is not installed by default. Add it by going to Programs and Features and turn the Windows Feature (telnet client) on.

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Which router is it?

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Are you trying to do it from a wire or wireless? Some routers can be set to prevent access to the web ui from wireless clients.. Not sure if default or not -- what is the specific make and model number of your router?

Wired.

Sorry about not posting that. Forgot :)

Sagam Fast 2604

Try 192.168.1.254 or check the documentation . . . It might be on some other IP address.

The documentation states 192.168.1.1

Try telnetting to the web ports on the router via the wireless and wired interface. Perhaps the router is set to use SSL.

telnet 192.168.1.1 80

telnet 192.168.1.1 443

If it fails connecting, then the ports are closed, and you've got perhaps an alternative port set to use for the web interface (sometimes 8080). If you get a black screen with a white flashing cursor, that means it connected properly, and there's an issue with the web server in the router.

If you're using Vista or 7 telnet is not installed by default. Add it by going to Programs and Features and turn the Windows Feature (telnet client) on.

Tought about telnetting but did not think it would do anything. Will try now :)

Which router is it?

Sagam Fast 2604

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Ignore me! You said it pings already

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If the router has DHCP enabled out of hte box and you are connected to it via a wire then you are likely getting an IP address from it.

If you are running windows open a command prompt (Start --> Run type in CMD)

At the command prompt type ipconfig /all

Look for the line that says DHCP server and that should be the IP address of your router.

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Try running ipconfig and see what your gateway address is. I take if you're already tried rebooting the router and have checked that you've plugged all the cords in correctly so that it's a router instead of a switch.

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try this 192.168.62.1 see if your able to get your router

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try this 192.168.62.1 see if your able to get your router

It's going to be whatever his Gateway IP is on the client workstation...

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If the router has DHCP enabled out of hte box and you are connected to it via a wire then you are likely getting an IP address from it.

If you are running windows open a command prompt (Start --> Run type in CMD)

At the command prompt type ipconfig /all

Look for the line that says DHCP server and that should be the IP address of your router.

It should say my gateway (ip address of my router)

192.168.1.1

Try running ipconfig and see what your gateway address is. I take if you're already tried rebooting the router and have checked that you've plugged all the cords in correctly so that it's a router instead of a switch.

Yes. Ive seen that the gateway is indeed 192.168.1.1

try this 192.168.62.1 see if your able to get your router

Ill try....

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Faulty router perhaps?

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Faulty router perhaps?

I thought about installing the software (even though the manual itself says I can do it thru the 192.168.1.1 address) but I came to Neowin first.

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I thought about installing the software (even though the manual itself says I can do it thru the 192.168.1.1 address) but I came to Neowin first.

Do you by any chance still have your old router still hooked up and plugged into the network?

If you have both hooked up still it's possible that they both may have the default IP address of 192.168.1.1 and if so you will be able to reach neither with any reliability.

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An outline of your network would help. As pupdawg said, it's possible another device on your network has the same IP.

Before this router, did you have another router or were you just using your modem(/router two-in-one?)?

If your modem is a two-in-one, make sure to connect directly to it and disable it's DHCP server (it could also be called "Bridge Mode", you want to enable that).

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Do you by any chance still have your old router still hooked up and plugged into the network?

If you have both hooked up still it's possible that they both may have the default IP address of 192.168.1.1 and if so you will be able to reach neither with any reliability.

But a ping wouldnt work right?

Anyways I plug my ethernet cable into the current setup and then plug it into the new router. To post this, I plug it into the current setup. To configure the new router I plug it into the new router.

This is the ipconfig when plugged into the new router:

24143621.png

My new/current setup is up next...

layoutr.png

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But a ping wouldnt work right?

Anyways I plug my ethernet cable into the current setup and then plug it into the new router. To post this, I plug it into the current setup. To configure the new router I plug it into the new router.

This is the ipconfig when plugged into the new router:

24143621.png

My new/current setup is up next...

Ok that looks good but as said do you have any other routers still plugged into the network that might have the same IP address?

When you have conflicting IP addresses different devices behave differently. Some devices will just stop responding to anything on that address, other devices will respond when the switch they are connected to delivers a packet to them. But for HTTP connections if the switch is seeing 2 systems claiming to be the same person the HTTP connection will fail because it will bounce back and forth between the (2) systems that are both claiming to be the same IP address. So you might be able to ping the address but if something else has that address you are not sure who is replying back. ARP -A can help you detect this but if you have any other devices I would just unplug EVERYTHING from the new router except your computer and then try to connect. If you still can't connect maybe your device does not have a web interface at the standard HTTP port? Or you have a defective device. I tend to think you are plugging your new router into your existing router and then plugging your computer into either one. If your old router has the same IP address this will not work.

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Ok that looks good but as said do you have any other routers still plugged into the network that might have the same IP address?

When you have conflicting IP addresses different devices behave differently. Some devices will just stop responding to anything on that address, other devices will respond when the switch they are connected to delivers a packet to them. But for HTTP connections if the switch is seeing 2 systems claiming to be the same person the HTTP connection will fail because it will bounce back and forth between the (2) systems that are both claiming to be the same IP address. So you might be able to ping the address but if something else has that address you are not sure who is replying back. ARP -A can help you detect this but if you have any other devices I would just unplug EVERYTHING from the new router except your computer and then try to connect. If you still can't connect maybe your device does not have a web interface at the standard HTTP port? Or you have a defective device.

Like I commented, the setup are these 2 ways the only thing that switches is the cable between router and PC and new router and PC.

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Have you set a static IP on the PC on the same range as the router

And does the router need any software to access its interface ?

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Try http://myrouter

That is an alternative option according to the manual. If that doesn't work, then I would go ahead and install the software. It could be the web interface is not enabled until the software has been installed and run to configure the router.

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I would have hit the reset button on the router by now.

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Have you set a static IP on the PC on the same range as the router

And does the router need any software to access its interface ?

DHCP gives me a IP. I dont need to set a static IP. Besides, I already tried this as well and nothing :)

Try http://myrouter

That is an alternative option according to the manual. If that doesn't work, then I would go ahead and install the software. It could be the web interface is not enabled until the software has been installed and run to configure the router.

Will try that address

I would have hit the reset button on the router by now.

Already hit the reset button. Nothing still.

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What exactly happens when you enter http://192.168.1.1 manually into the address bar?

Says "Waiting for 192.168.1.1" then Internet Explorer cannot display the webpage.

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