Microsoft Office 365 currently experiencing an outage [Update]

Microsoft has been heavily promoting its Office 365 online platform. For the most part, it has been well received by its users. But, as of today, Microsoft is currently facing its first disruption to the service.

The official Microsoft cloud twitter account began alerting users not long ago about how the service is currently experiencing difficulties. It is not known yet what has caused the outage or how long the service will be offline.

For many users of the Cloud, this is a real issue. As companies petition consumers and corporations to use cloud based services, outages such as these remind everyone that you are no longer in control of your data.

While this will only be a temporally outage for the service, Office 365 needs to be build its reliability credibility to be taken serious by corporations who Microsoft is looking to bring into their cloud.

At this time, the service is still down. There has not been an update as to when the service will return to normal. We will update this post when service is restored.

[Update] Microsoft is reporting that service has been restored.

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20 Comments

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And this is exactly why I'll never use anything cloud based when I need to depend on it. No cloud based OS, APPS, etc. maybe Drop box but thats it.

SirEvan said,
And this is exactly why I'll never use anything cloud based when I need to depend on it. No cloud based OS, APPS, etc. maybe Drop box but thats it.

It is not that simple. Same failure could happen everywhere. If you are running by your own, you have to pay a lot more for maintence, etc..

gark said,
No problem logging into Office365 for me.

Maybe spoke too soon. Got logged in to console, got this message when trying to go to Outlook:
Your mailbox appears to be unavailable. Try to access it again in 10 seconds. If you see this error again, contact your helpdesk.

gark said,

Maybe spoke too soon. Got logged in to console, got this message when trying to go to Outlook:
Your mailbox appears to be unavailable. Try to access it again in 10 seconds. If you see this error again, contact your helpdesk.

Works for me now.

s3n4te said,
And Microsoft expects businesses to pay for this **** when there is downtime constantly.

in my school, we use Google Apps for Education, and it was down four times during our school year. on outage forced us to completely rewrite our whole report in a day. don't say that MS has ****ty service when Google's is worse.

s3n4te said,
And Microsoft expects businesses to pay for this **** when there is downtime constantly.

Constantly? It would help if you would at least read the first paragraph of the article. Besides, they had this restored within hours and they are more transparent about what's actually going on.

Matthew Thepc said,

in my school, we use Google Apps for Education, and it was down four times during our school year. on outage forced us to completely rewrite our whole report in a day. don't say that MS has ****ty service when Google's is worse.

Four whole times! WOW. A whole 2.5% of the school year . . .

If it's not under your control, the teacher's, or the IT staff, then you shouldn't have to write a whole report. Just wait for the service to come back up.

On the other hand, you should have home folders, and can easily make backups of all your files, which you should have done. The work on the document locally. We use Google Apps, but also install Office 2003 and LibreOffice on all workstations.

CoMMo said,
And thus the whole problem with the notion of the "cloud". Single point of failure.

better then having a broken computer that cant be fixed.. atleast this will be back up eventually

CoMMo said,
And thus the whole problem with the notion of the "cloud". Single point of failure.

noooo never, every cloud app is distributed across the world and is not interconnected to a single point pssssssshhh you lie!

Lachlan said,

better then having a broken computer that cant be fixed.. atleast this will be back up eventually

Have you ever heard about the word "backup"?

Lachlan said,

better then having a broken computer that cant be fixed.. atleast this will be back up eventually

A computer can be swapped out in place, minimizing the financial impact of one user losing access to their files. If an entire business is all of a sudden unable to create and manage their documents, it's not just one user, and it's not just one computer that can be swapped out by people on the ground. Businesses are at the mercy of Microsoft a single corporate entity who you cannot influence. People are losing money because they are placing their trust in "the cloud".

If you use cloud computing for mission critical business needs, then your business should have multiple peering arrangements with multiple networks so a single network failure won't impact you. I know for sure MS uses MANY peers for their systems so if XO, ATT, HE or any other big peer experiences issues the alternate paths would work.

SHoTTa35 said,
Seems it's a whole internet issue today. Cablevision customers are having issues with routing it would seem. Can't get to certain sites or they take forever to load. Then ooma.com and it's voice service went offline too. Now this.

Hard to tell. There will always be multiple outages on any given day. From what I hear, Hotmail didn't go down. Sounds more like a configuration issue.

Whatever it is, it's systemwide. The outage is affecting all Office 365 datacenters. Microsoft CRM Online is also down.