Nexus 4 owners frustrated over Android 4.3 update which threatens to “brick” phones

Your Nexus 4 could possibly overheat or "brick", according to users at Google's product forum

The much anticipated Android 4.3 update, released earlier this week, has caused headaches for thousands of Nexus 4 owners as several incompatibility issues emerge.

Signal loss, continuous reboot loops, application bugs and battery life issues are just a few of the myriad of problems reported hours after the update was released.

However, the majority of users on Google’s Product Forum have reported Wi-Fi connectivity issues, which include automatic toggling between enabled and disabled Wi-Fi and the failure of the Wi-Fi icon to appear on the notification window. In more extreme cases, users reported severe overheating and even bricked phones.

The problems have caused dissatisfaction among those affected, some users threatening to switch back to the previous 4.2 firmware.

This is not the first claim of phones overheating this week, as a man’s apartment was set alight after his Galaxy S4 caught on fire, but that was likely caused by fake parts or battery.

It was hoped that the new software would increase productivity by allowing a more efficient multi-user ability, better App control, and higher graphic capabilities in the desired device, through the compatibility of Open GL ES 3.0.

Android engineer Dan Morrill says Google is aware of the issue and is working on a fix, but there was no advice given to rectify the current situation.

Source: Google Product Forums | Image: OneClickRoot

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On topic: I'm going to switch from CyanogenMod 10.1.2 + Franco kernel to Stock 4.3. I'm not going to brick my device because I researched it frist.

Off topic: Neowin front page comments in a nutshell: Some people know what they're talking about, some don't. Either way, it turns into a useless pile of disjointed arguments that edify no one. Unlike some other sites I frequent, you can actually find useful tips in the comments that expand on the original article. It's rare to find that here anymore. Sorry, the internet is not about you. You chose to come here & read, no one forced you. You don't need to respond to every single thing you see like it's a personal message to you. Move along, nothing to see here.

im sorry doesn't want to be rude, but how many of you have nexus 4's. its easy to pass judgment on things you don't have.

all the issues written above leaving the wifi conectivity are all because all those were must be using a custom rom and went ahead and flashed 4.3 and now don't want to reset to save there stuff.
many of those im sure were the ones who instead of using factory images and adb, must have used pre built rooted zip files from other users.

this is so over the head that its funny. bricked really a nexus device is not easy to brick, and i know many say they have brick when they get bootloops.

After like a week of running the thing, I was gonna post "no problems". No sooner had I read this, that my n4 lost it wifi connection out of nowhere and wasnt coming back

I updated my Nexus 7, side loading the official OTA update. Been working perfect.

I have sprint's galaxy nexus, and have a feeling i will be waiting some time before I officially get 4.3 on my galaxy.

Everything great post update very next day of launch. Plus Unlocked Boot loader, Rooted, Stock Rom, Stock Recovery, Awesome....better battery, no lag (TRIM!! google it)..

This article is so far from the truth, it really makes "unprofessional journalism look worse."

There's NO SOURCE, plus correlating the S4 fire incident (which is still under investigation) to N4 4.3 updates is clearly a red herring ... makes me wonder why I keep coming to Neowin for news.

The only major issue I read about was after the Nexus official 4.3 release, those rooting experienced severe battery drain and CPU spikes but Chainfire eventually created a workaround that eliminated those issues.

4.3 running fine on both the Nexus4 and Nexus7. Both devices were completely stock: no root, no custom fw, no unlocked bootloader, and they were updated OTA.

Could it be (maybe) that at least some of the reported problems are due to messing with the phone's ROM and bootloader prior to the update?

I can't say I've noticed any improvement yet but certainly no crashes, reboots or overheating so far.

My Nexus 4 updated just fine and has been running fine all week, even with a reboot. I guess those affected by this update were doing something with their phones that they weren't supposed to be doing...

lmaobox said,
Except for iOS.
False. Why lie when fact checking is only a search engine away. iOS firmware updates like Android updates the vast majority dont have problems. But there are those who do. iOS updates have erased data, applied update without backing up the devic eeven tho I had backup checked and it showed the device did a backup, corrupted backups and more. iOS updates arent without issues.

These guys likely had rooted devices which if they knew what they were doing, you should return device to factory ROM before applying any update.

Edited by Hi_XPecTa_Chens, Aug 2 2013, 7:28pm :

All went fine for me too. I'm rooted with the stock rom. In fact I've noticed better battery life and everything feels a bit snappier! :-D

Nexus 4 and 7 updated without issue. The only issue is waiting for incompatible apps getting updated to work with 4.3, which thankfully is happening quickly

My Nexus 4 and Nexus 7 (2012) updated to 4.3 without issues. No overheating. No WiFi issues. No connectivity issues. I'm also 100% locked no root. There is absolutely no reason for me to root a Nexus device other than for the sake of doing it.

3 nexus 4 updated with no issues, the update fixed the noise cancelation issues, you can now whisper on the phone, and the other side will hear you clear and loud

I think this highlights that Google should adopt a similar approach to Apple and actually release beta's of their software to devs first, before putting it to everyone..

DomZ said,
I think this highlights that Google should adopt a similar approach to Apple and actually release beta's of their software to devs first, before putting it to everyone..

The Nexus 4 is a developer handset. Safe to say that this is what they are doing...

Would you mind explaining to me why "developer" phone/tablets are being sold in major high street retailers like Tescos, Argos, carphonewarehouse, etc?

I'm a Nexus 4 owner and I happen to be a developer, but there are plenty of people who are not...

They've pushed an update to every N4 owner which might brick the phone, when what they should have done is have beta versions of the software available weeks ago for actual Android developers. Or explciity sell certain devices to registered android developers which get pushed the software first..

DomZ said,
Would you mind explaining to me why "developer" phone/tablets are being sold in major high street retailers like Tescos, Argos, carphonewarehouse, etc?

I'm a Nexus 4 owner and I happen to be a developer, but there are plenty of people who are not...

They've pushed an update to every N4 owner which might brick the phone, when what they should have done is have beta versions of the software available weeks ago for actual Android developers. Or explciity sell certain devices to registered android developers which get pushed the software first..

No matter what they do. Developer phones will be sold to non-developers, but that isn't a major problem.

The cause of this hasn't yet been explained. So we need to see who this is affecting before we jump too far to conclusions.

1. Did this affect only Nexus 4 owners who "dirty flashed"?
2. Did it affect people who side loaded the update? Was it due to everything not being 100% stock? (like side loading, but having rooted, for instance)
3. Was this related to installing the leaked 4.3 N4 ROM?

Still lots of questions.

But one thing is for sure phone upgrades have always been a risky affair. I remember the whole Samsung fiasco for the first WP update that was killing those left and right*.

* http://www.neowin.net/news/sam...owners-bricked-after-update

Haha it's a popular phone, of course there are going to be a lot of people with issues... it still represents a small percentage of users though. I have a Nexus 7 2nd gen and a Nexus 4 both running 4.3 with no issues at all. Also know of a few friends with their Nexi on 4.3...

I would love to check those bricked phones...how many of them was rooted or how many of them had custom recovery...actually having a custom recovery on the phone can cause this problem...

It's surprising how its still possible to brick Android phones. At least with the iPhone you can get from dire straits by just presenting the phone to iTunes.

Phouchg said,
Does that mean I cannot install Word because then I may be unable to update Windows?

That analogy is so full of holes it may as well be Dutch!

SK[ said,]It's surprising how its still possible to brick Android phones. At least with the iPhone you can get from dire straits by just presenting the phone to iTunes.

It's the same as iOS you have the bootloader , recovery , os
the only real way to brick your android is to screw the bootloader which is possible but not easy

Phouchg said,
Does that mean I cannot install Word because then I may be unable to update Windows?

More like you can't update Windows because you installed a pirated copy.

Phouchg said,
Because Android mod community is comparable to software piracy. And they say my analogies are full of holes...

Really hope you're being sarcastic, since it's practically impossible to pirate something that is freely available from official sources.

Really? You can wipe the iphone's storage and it will work?

I really don't know, so I'm curious, but it sounds false.

NyaR said,
Really? You can wipe the iphone's storage and it will work?

I really don't know, so I'm curious, but it sounds false.

No he is making it up. The iPhone is one of the most notorious to get working when things go wrong. Reboot loop, DFU loop, stuck on Apple logo, just Google these and you will know what I mean

4 N4s I know of updated without issue. Has anyone seen any correlation to possible rooting/customization to their phones which could have caused this?

Remember people, if you get issues like this, factory reset your phone and reset it up. Should fix any issues. Had to do something similar when I flashed my S3 a while back without doing a full reset to begin with

causa45 said,
Just the usual hype after the release of a new version... Nothing special. No issues with my Nexus 4 at least.

So said one house owner during the Great Fire of London.
If it isn't happening to me it isn't happening.

Just like Outlook.com the other day had issues with some users. This kind of thing happens from time to time and all that matters is how long it takes to get fixed.

Me neither,
In fact my battery life is back to it's original 1 1/2 day

people complaining problem must come from unstable app.

Anyway anyone with a Nexus device can easily return to 4.2.2

techbeck said,
Just like Outlook.com the other day had issues with some users. This kind of thing happens from time to time and all that matters is how long it takes to get fixed.

I'm not sure I would compare a bricked phone to downtime on a couple of servers in a massive farm. The downtime might be marginally annoying but at least you know that you're not losing anything.

Clamdigger63 said,

So said one house owner during the Great Fire of London.
If it isn't happening to me it isn't happening.

It was perfectly ok for iPhone 4 fans to say exactly what you said. Since their iPhone 4 didn't have the antenna issue, it wasn't an issue. Right?

jakem1 said,

I'm not sure I would compare a bricked phone to downtime on a couple of servers in a massive farm. The downtime might be marginally annoying but at least you know that you're not losing anything.

I was stating more of **** happens than comparing anything.