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Touchscreen Problem With Nexus 7


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8 replies to this topic

#1 AimLXJ

AimLXJ

    Neowinian Senior

  • Joined: 27-January 06
  • Location: California
  • OS: Windows 7 Professional

Posted 08 December 2012 - 05:41

I'm not up-to-date about tablets nor do I use one much, but my parents recently bought one and it seems like there's an issue with the touch screen. If I were to slightly poke the back leathery part (not hard) the touch screen intercepts it as if I were touching the screen, so is the back leathery part that sensitive? Because it's just unacceptable if I were to have it laying on my palm or thigh


#2 OP AimLXJ

AimLXJ

    Neowinian Senior

  • Joined: 27-January 06
  • Location: California
  • OS: Windows 7 Professional

Posted 08 December 2012 - 11:13

Here's a video of it: https://dl.dropbox.c...0746/Nexus7.3gp
I have the touch feedback enabled, under debug mode, where it displays a white circle when an action occurs (pressing, click, etc...). It only happens to the left side and also, it some times randomly "clicks" even when I'm not touching it at all.



Forgot to mention, it just came out of the box so it's brand new.

#3 nekkidtruth

nekkidtruth

    I'm sorry, do you still exist?

  • Joined: 10-March 07
  • Location: Canada
  • OS: Windows 7 64-bit
  • Phone: Stock LG Nexus 5

Posted 08 December 2012 - 11:16

Seems like a defect to me. Is it possible to exchange it?

#4 OP AimLXJ

AimLXJ

    Neowinian Senior

  • Joined: 27-January 06
  • Location: California
  • OS: Windows 7 Professional

Posted 08 December 2012 - 11:20

Seems like a defect to me. Is it possible to exchange it?



The problem is that my parents thinks the flaw is part of the "advance" technology, so I'm trying my best to convince them that the Nexus 7 they got is definitely broken lol

#5 nekkidtruth

nekkidtruth

    I'm sorry, do you still exist?

  • Joined: 10-March 07
  • Location: Canada
  • OS: Windows 7 64-bit
  • Phone: Stock LG Nexus 5

Posted 08 December 2012 - 11:22

Hah. Well I think they only way you're going to prove that is by exchanging it ;) Aside from searching the Internet for others who have this problem. Perhaps it's wide spread? Personally I haven't heard of any such issues with the Nexus 7.

#6 ashpowell

ashpowell

    Neowinian

  • Joined: 13-November 06
  • Location: UK
  • OS: Windows 8.1
  • Phone: Nexus 5

Posted 08 December 2012 - 11:29

Definitely shouldn't do that, seems like its got damaged or something

#7 ViperAFK

ViperAFK

    Neowinian Senior

  • Tech Issues Solved: 2
  • Joined: 07-March 06
  • Location: Vermont

Posted 08 January 2013 - 16:35

Nothing like that happens with my nexus 7, definitely sounds like a defect

#8 Richteralan

Richteralan

    Neowinian Senior

  • Joined: 03-February 03
  • Location: Madison, Wisconsin
  • OS: Windows 7 Pro
  • Phone: Nexus 4 E960

Posted 08 January 2013 - 16:59

I'm not up-to-date about tablets nor do I use one much, but my parents recently bought one and it seems like there's an issue with the touch screen. If I were to slightly poke the back leathery part (not hard) the touch screen intercepts it as if I were touching the screen, so is the back leathery part that sensitive? Because it's just unacceptable if I were to have it laying on my palm or thigh

Definitely hardware defect. RMA it.

#9 Detection

Detection

    Detecting stuff...

  • Joined: 30-October 10
  • Location: UK
  • OS: 7 SP1 x64

Posted 08 January 2013 - 18:11

There's no protective film over the screen that could be conducting your touch across the screen is there?

If not, RMA



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