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Windows 7 (and 8) startup and shutdown issues... USB3 related?

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8 replies to this topic

#1 kiddingguy

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Posted 06 January 2013 - 10:34

I have installed a new CPU cooler - Zalman CNPS12X.
I also did a reinstall of my system, "since it was that time of year".

However, now I am experiencing issues when booting and shutting down Windows. I have figured it out this only happens when a USB3 external (Western Digital) HDD is attached (when these aren't connected everything is running like charm).
I have installed the SES drivers as well as the USB 3.0 drivers (Win 7 64-bit) for my Asus mobo from tha Asus site. Still without success.

I even installed Windows 8 - since there is native USB3 support - but also here: same problems.

It used to work with my old - and kinda EOL - CPU cooler attached to my mobo with Windows 7 64-bit installed.

Can the (USB3) connectors be damaged on my mobo - and thus behavior like this - during my swap of the new CPU cooler?
Or is it hardware/software/drivers related? And if so, what can be done?


#2 OP kiddingguy

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Posted 06 January 2013 - 13:30

Any suggestions?

#3 Elliot B.

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Posted 06 January 2013 - 13:40

Any suggestions?


Try connecting it to a different system and see if there are similar issues.

#4 DKAngel

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Posted 06 January 2013 - 13:44

look up the chipset of ur usb3, its most likely nec and see if there is firmware updates to it, i did it to my asus board

#5 Crisp

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Posted 06 January 2013 - 13:46

Are you using an SSD as your main drive? I had a problem of boot up when I had a USB stick plugged in. Turned out the SSD needed its firmware updating.

#6 OP kiddingguy

kiddingguy

    ^ Nikki, my dreambabe!

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Posted 06 January 2013 - 13:52

I'll try connecting to another machine.
I don't think it's SSD or SSD FW related because it used to work on the same machine (only with a different CPU cooler)

#7 OP kiddingguy

kiddingguy

    ^ Nikki, my dreambabe!

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Posted 07 January 2013 - 07:00

I have found it.
It's a faulty WD USB3 drive. When not connecting this one, it all goes well.

I hope I can recover the data on it, but I guess that will Norton Ghost tell me soon...

#8 LUTZIFER

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Posted 07 January 2013 - 07:34

My computer doesn't startup/shutdown as fast as it did before I added a Western Digital external USB3 drive.

#9 +goretsky

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Posted 08 January 2013 - 10:45

Hello,

I have found that sometimes disconnecting an external drive via the "Safely Remove Media..." icon in the system tray notification area before shutting the system down allows for a quicker shut down.

Regards,

Aryeh Goretsky