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Posted 10 February 2013 - 14:17
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So I wanted to try out WoW, as everyone keeps banging on about it. Just yesterday I went to set up a free account to try it out but it says my email is in use, and asked me to sign in. Problem is, I've never signed up for / played a Blizzard game before (WoW, Diablo etc.) So someone has used my email address?
Well I tried the usual crap you have to go through to recover your password, and before I could enter an answer to the secret question (which I have no clue what it is because as I said, I've never had an account before) it informs me that my account has been locked down and my current password can no longer be used. It also says I need to contact support to get it unlocked, which it then gives me a URL for support page.
So off I go to support, enter my problem; can't access account. Then gives me the options to contact support, email or live chat.
When I click either one it asks me to sign into my Blizzard account. /facepalm
What imbecile comes up with this crap? But my question is, how can I get my account back? Is there some kind of email address I can email? firstname.lastname@example.org?