Jump to content



Photo

Unable to upload Word documents

question

  • Please log in to reply
3 replies to this topic

#1 cbrookhart

cbrookhart

    Neowinian

  • Joined: 07-February 06
  • Location: Staten Island, NY

Posted 26 April 2013 - 03:26

I apparently can't upload a Word file in the .docx format. The basic uploader doesn't do anything when I select the file and click attach.

The advanced uploader states I am not permitted to upload files of this type.


#2 winrez

winrez

    Chronic Master Debater

  • Tech Issues Solved: 1
  • Joined: 07-March 07
  • Location: Manitowoc, WI
  • OS: Windows 7 Enterprise 64-Bit, Windows 8 64-Bit, Windows RT 8.1 (Surface)
  • Phone: Samsung Focus WP7.8/ Nokia Lumina 520

Posted 26 April 2013 - 03:39

I would compress it as a zip file and then try.

to do this; right click the document then, choose "send to" and "compressed (zipped) folder

#3 OP cbrookhart

cbrookhart

    Neowinian

  • Joined: 07-February 06
  • Location: Staten Island, NY

Posted 26 April 2013 - 03:45

It occurred to me after posting this topic to go back and change the file format. For some reason, the forum won't accept the newer office file format. I saved my Word document in the Word 97-2003 format and was able to upload it to my post over in the software support forum.

#4 Steven P.

Steven P.

    aka Neobond

  • Tech Issues Solved: 68
  • Joined: 09-July 01
  • Location: Neowin HQ

Posted 27 April 2013 - 10:23

.docx will probably be supported when we upgrade (soon) to 3.4.4