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An Emergency Call Centre worker in London has been dismissed from her job, much to the dismay of colleagues who are reportedly unhappy with her treatment. It seems a male caller dialled 999 from a mobile phone stating:

"I am depressed and lying here on a railway track. I am waiting for the train to come so I can finally meet Jesus."

Apparently "remain calm and stay on the line" was not considered to be an appropriate or correct response...

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https://www.neowin.net/forum/topic/1152550-incorrect-emergency-response/
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