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Couple kicked out of McDonald's, for over-staying

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#1 Hum

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Posted 11 March 2014 - 22:45

Virginia couple Carl and Barbara Becker were enjoying what they like to call 'scrunch,' their meal between lunch and supper. They do this three times a week, sometimes at McDonald's -- though they likely won't be returning.

'A couple says an apology from McDonald's is simply not enough after a manager at McDonald's kicked them out of the restaurant for staying too long. At first the veteran Carl Becker and his wife Barbara refused to leave.'

WTTG reports that while the Beckers were eating their usual fare, an employee brought out a broom and started cleaning near where they were eating.

'The dust started kicking up and it was just flying everywhere and she says 'does this bother you?' and I said, 'only if you like to eat dirt does this not bother me.'

Barbara Becker says shortly after that, the manager said their 30-minute time limit was up, and they had to leave so employees could clean the floor.

The thing is, no one could find any signs in the restaurant stating there's a 30-minute time limit.

Not even the TV station.

Carl Becker wrote a letter to the editor of the Culpeper Star-Exponent about the incident, noting:

    'I have had many experiences in my lifetime as a WWII veteran ... a retiree from the Ballistic Missile Defense Organization at the Pentagon, and the father of six children ... but none as unusual as being asked to leave a restaurant so they could clean the floor under and around the table where I sat.'

The McDonald's corporate office addressed the situation and offered the Beckers two free coffees.

'The Beckers say the restaurant was not crowded ... the people that own that McDonald's issued a statement, 'my organization takes these matters seriously and is investigating the customer's claims.''

Carl Becker's letter said the situation was 'so unbelievable' that it didn't even raise any feelings of hostility or embarrassment.

source & video




#2 streetw0lf

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Posted 11 March 2014 - 22:48

A real American would sue.



#3 +Nik L

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Posted 11 March 2014 - 22:48

The article continuously mentions that he was a veteran.  How is this relevant?



#4 Enron

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Posted 11 March 2014 - 22:49

I hate it when cleaning people get into my personal space (eating table, work desk, etc.) while I'm using it. Even worse that these guys were kicked out of the restaurant.



#5 benthebear

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Posted 11 March 2014 - 22:50

The whole reason McDonald's started putting TVs and Wi-Fi in was to get people to stay longer.



#6 Garnet H.

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Posted 11 March 2014 - 23:02

The article continuously mentions that he was a veteran.  How is this relevant?

 

You probably know why, you just don't like it.

 

if you don't know why, it's because they want more empathy for the 'Beckers'.



#7 +Nik L

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Posted 11 March 2014 - 23:07

You probably know why, you just don't like it.

 

No I don't know why.  It bears no relevance.  Any paying customer should be extended the same courtesies, so rather than make assumptions surrounding what I "know", please tell me.

 

The only context of merit that I can see is to suggest that he has "seen more than most" hence his surprise at this!?

 

 

Aaaaaaah, just read the smallprint.  So it bears no relevance, it is simply there to make the story emotive.



#8 OP Hum

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Posted 11 March 2014 - 23:15

The article continuously mentions that he was a veteran.  How is this relevant?

Veterans are considered sacred cows here.



#9 Enron

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Posted 11 March 2014 - 23:26

No I don't know why.  It bears no relevance.  Any paying customer should be extended the same courtesies, so rather than make assumptions surrounding what I "know", please tell me.

 

The only context of merit that I can see is to suggest that he has "seen more than most" hence his surprise at this!?

 

 

Aaaaaaah, just read the smallprint.  So it bears no relevance, it is simply there to make the story emotive.

 

That's part of Journalism 101.



#10 +Nik L

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Posted 11 March 2014 - 23:31

It's also a way to sour me to any story instantly.



#11 McKay

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Posted 11 March 2014 - 23:31

The article continuously mentions that he was a veteran.  How is this relevant?

 

To get people who think veterans should be above regular people riled up. Hell I'm still serving and feel really awkward and guilty when people thank me. 



#12 NightScreams

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Posted 11 March 2014 - 23:49

Vetrans should be treated better by the govt and by companies that hire. But otherwise it's a service to their country, they shouldn't expect to be put on a pedestal when going to Walmart or in this case MCD's. It then becomes irrelevant as they are now a citizen.

 

Now as far as this news goes, the manager is just a deusche is all, some people are just like that. There are tons of jerks in all sorts of management positions. He's a low wage worker at a fast food joint, honestly I think the couple are just being crybabies about the situation. He's just a low wage manager, a nobody...telll him to f** off and call the police if he thinks it's a rule of the establishment and ask why it's not posted, to which we know the answer to that.

 

Now if it was an all you can eat buffet or they are about to close for the night or if the patrons are causing problems it's very reasonable to ask them to leave. If the establishment is very crowded, one could argue that they need to keep customers shuffling along so new customers have a seat but 30min is a bit short for that argument. If it's a privately owned local business then I'm sure thats at the owners discretion to kick out whoever they want whenever. Otherwise I'd tell him to please not bother me and go on.



#13 Garnet H.

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Posted 11 March 2014 - 23:52

No I don't know why.  It bears no relevance.  Any paying customer should be extended the same courtesies, so rather than make assumptions surrounding what I "know", please tell me.

 

The only context of merit that I can see is to suggest that he has "seen more than most" hence his surprise at this!?

 

 

Aaaaaaah, just read the smallprint.  So it bears no relevance, it is simply there to make the story emotive.

 

Maybe I shouldn't have made it so small.

 

I like how you assumed I assumed. :)



#14 +Nik L

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Posted 12 March 2014 - 00:00

I am not American, but let's play this out as if I were...  Now don't get me wrong, I would thank you as a serving member or as a veteran.  You are working for me (in a sense to protect me).  The same as I would thank someone who served me in a bar, a doctor, or anyone else who deserved my thanks.

 

But as a paying customer in a store, I don't see how a veteran should be afforded any more rights than any other paying customer.  I am in no way trivialising serving your country or going to war.  I am merely saying that the difference shouldn't matter in such a situation.



#15 Zlain

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Posted 12 March 2014 - 00:11

Anyone else love how emphasis was placed on the fact that the TV crew couldn't find the signs either. 

 

To be fair on the couple, 30 minutes is really nothing at all. I had assumed they'd stayed for many hours prior to reading the article. 





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