Microsoft explains why its Lumia 635 pre-order page disappeared

A couple of days ago, MicrosoftStore.com opened pre-orders for the Lumia 635, the 4G version of the new low-cost Lumia 630 Windows Phone. The site listed prices in the US of just $99 off-contract for the device with AT&T, and $129 with T-Mobile. But the following day, the pre-order listings vanished, and there was no mention of the 635 to be found anywhere on the site.

Today, Microsoft told us that the reason the pre-order pages were removed was because they contained inaccurate information. Reading between the lines, it seems that they may also have been posted prematurely. In a statement to Neowin, a Microsoft spokesperson explained:

Recently a Nokia Lumia 635 pre-order offer for AT&T and T-Mobile customers was published on the Microsoft Store, and was subsequently removed as it included inaccurate information. We expect pricing and availability for the Lumia 635 to be announced by our U.S. carrier partners at a later time.  

Customers who placed a pre-order on the Microsoft Store have not been charged. As with all Microsoft Store pre-orders, the customer is not charged until a device is available and only upon shipment.

The spokesperson did not elaborate further on exactly which details were inaccurate, but our best guess would be the pricing. The company recently announced that the Lumia 635 would shortly be going on sale in markets around the world priced at around $189 before taxes and subsidies, so the erroneous $99 price quoted for the AT&T model would have been well below that guideline.

If you’re hoping to pick up the new entry-level 4G Windows Phone in the US, you’ll have to keep waiting for now – but we’ll be sure to let you know here on Neowin when it becomes available.

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14 Comments

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"The site listed prices in the US of just $99 off-contract for the device with AT&T, and $129 with T-Mobile"

It's off-contract, then it's with carriers???

Swapnil Rustagi said,
"The site listed prices in the US of just $99 off-contract for the device with AT&T, and $129 with T-Mobile"

It's off-contract, then it's with carriers???

Off contract but still locked to a carrier, meaning you can only use their SIM cards with it but you can basically swap in a AT&T SIM you already have, say from an older phone you got with them, and so on.

The US is a lost cause for anything but Android for as long as Apple remains able to fool millions into buying the same phone again every year.

paulheu said,
The US is a lost cause for anything but Android for as long as Apple remains able to fool millions into buying the same phone again every year.

Mind to explain your reasoning?
Apple sells high end devices, this is a low one competing, supposedly, with Motorola and other low end Android OEMs.

Cosmocronos said,

Mind to explain your reasoning?
Apple sells high end devices, this is a low one competing, supposedly, with Motorola and other low end Android OEMs.

Lol bro Apple sells shiny devices that have decent specs but nothing more. I actually have an iPhone currently (through work) but it's nothing spectacular and certainly not worth the price. There is not one thing truly special about it...

Obry said,

Lol bro Apple sells shiny devices that have decent specs but nothing more. I actually have an iPhone currently (through work) but it's nothing spectacular and certainly not worth the price. There is not one thing truly special about it...


The matter of the fact is that Apple does not sell devices targeting the low segment of the market while I previously said is exactly the one some WP, like this, and Android ones are aimed to.

Cosmocronos said,

....

The point you missed is that hardware wise it is mid tier at best; yet their marketing manages to dupe millions into thinking, including you it seems that they are getting high end.

deadonthefloor said,

The point you missed is that hardware wise it is mid tier at best; yet their marketing manages to dupe millions into thinking, including you it seems that they are getting high end.


I never had an iPhone therefore I am not going to express an opinion about it. The point I have not missed is that companies launch products that target a certain segment of the market and the 635 is not aiming at the same one of the iPhone.

deadonthefloor said,

The point you missed is that hardware wise it is mid tier at best; yet their marketing manages to dupe millions into thinking, including you it seems that they are getting high end.


Strange that at introduction the iPhone's usually compete with the best Samsung or others have to offer when it comes to benchmarks.

They're idiots. Obviously that price excited a lot of people. Even if they had to take a small hit they should've kept it as long as possible. Or they can keep looking at their single digit market share numbers in the US for a few more years...