Surface backorder wait times slip to three weeks for all SKUs

Microsoft launched sales of the Surface in its many Microsoft Store retail locations in the US and Canada today, including an early launch for its Times Square location in New York City. But if you want to order a Surface from the comfort of your own home, be prepared to wait a while.

Microsoft's Windows RT-based tablet sold out quickly in the US and later in other parts of the world in terms of their order coming from the Microsoft Store website. Just a few days ago, people who ordered a Surface were told they would have to wait between one and two weeks. Now all three models of the Surface are being shown as taking three weeks to ship for new orders in the US, as well as for all three versions in Australia and Canada.

In addition, the 32 GB Surface without the Touch Cover is showing as taking three weeks to ship from France, Germany and the UK. The 32 GB version with the Touch Cover is also slated for the three week shipment in the UK.

We have emailed Microsoft to find out more about early sales of the Surface and when online customers can expect to see shipments of the Surface go down to more normal levels.

Thanks to ians18 for the tip!

Source: Microsoft Store website | Image via Microsoft

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23 Comments

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It took me 5 minutes to realize why it's backordered for 3 weeks and will probably be backordered for xmas. Anyone that can complain about the touch keyboard is huge crybaby, and anyone that can't use it on their lap is an imbecile. So far so good, and yeah, I typed this on my lap with no tears.

I just received mine tis morning. I bought mine with the touch cover. I have to say the touch cover is amazingly accurate. The scrolling with the "trackpad" is reversed from what you'd expect on a laptop (kind of like what OSX lion did with scrolling by default) and is choppy. Touching the screen to scroll is very fluid though.

Overall this device will be interesting. My only concern now is there is no good way to play .mkv videos on the Windows RT platform yet. This device is pretty slick though, I imagine this plus all of Microsoft's partners will grown an ecosystem and desire for more high quality apps!

ObiWanToby said,
I just received mine tis morning. I bought mine with the touch cover. I have to say the touch cover is amazingly accurate. The scrolling with the "trackpad" is reversed from what you'd expect on a laptop (kind of like what OSX lion did with scrolling by default) and is choppy. Touching the screen to scroll is very fluid though.

Overall this device will be interesting. My only concern now is there is no good way to play .mkv videos on the Windows RT platform yet. This device is pretty slick though, I imagine this plus all of Microsoft's partners will grown an ecosystem and desire for more high quality apps!

I hear you about the .mkv video files. I expect that there will be several apps to choose from in the coming weeks. For now its my x86 laptop. I'm typing on the surface's screen to test it out and its really a good experience so far.

Drewidian said,

I hear you about the .mkv video files. I expect that there will be several apps to choose from in the coming weeks. For now its my x86 laptop. I'm typing on the surface's screen to test it out and its really a good experience so far.

Indeed the screen works well. The device is kinda large to use the full default on screen keyboard with two hands on either side though.

I was just at the popup store in Frisco, TX... wanted to touch Surface and perhaps buy one. But there were 100+ people in the line and I had to go to work so... it'll have to wait.

I've been using mine for about two hours now and I'm ready to replace my iPad with it. The only problem I've run into so far is with my HP printer. Apparently the drivers are not available yet. I'm sure the drivers will come in time, but for now I'm stuck with using my laptop I upgraded last night to Windows 8 which apparently uses the Windows 7 drivers I had installed before the upgrade. So far I'm enjoying the experience.

Drewidian said,
I've been using mine for about two hours now and I'm ready to replace my iPad with it. The only problem I've run into so far is with my HP printer. Apparently the drivers are not available yet. I'm sure the drivers will come in time, but for now I'm stuck with using my laptop I upgraded last night to Windows 8 which apparently uses the Windows 7 drivers I had installed before the upgrade. So far I'm enjoying the experience.

Could you use your printer with your iPad?

Teebor said,

Could you use your printer with your iPad?

You can get a lot of printing apps/utilities in cydia

Teebor said,

Could you use your printer with your iPad?

Actually I could, but it had limited functionality. I'm sure HP will release a WinRT version of their software suite with the right drivers , but for now its not working.

All HP printers with AirPrint work flawlessly with iPad. I have tested 10 different models at least.

Teebor said,

Could you use your printer with your iPad?

NeoPogo said,
All HP printers with AirPrint work flawlessly with iPad. I have tested 10 different models at least.

Good thing they only make 10 models of printer.

I'm in line at the Microsoft store in Bellevue Sq. at 5:58 and I'm number 87 in line. A group of 6 got here at 5 after midnight. This thing is big. It is now at 8:29, and the store doesn't open till 9:30. The line is now over 220.

Svggarden said,
I'm in line at the Microsoft store in Bellevue Sq. at 5:58 and I'm number 87 in line. A group of 6 got here at 5 after midnight. This thing is big. It is now at 8:29, and the store doesn't open till 9:30. The line is now over 220.

I just hope some media outlets pickup the story. FFS its all Apple all the time no matter what is going on.

Svggarden said,
I'm in line at the Microsoft store in Bellevue Sq. at 5:58 and I'm number 87 in line. A group of 6 got here at 5 after midnight. This thing is big. It is now at 8:29, and the store doesn't open till 9:30. The line is now over 220.

Currently standing in line at Bellevue Square. At least 300 people in front of me. It is going to be a long wait.

Svggarden said,
I'm in line at the Microsoft store in Bellevue Sq. at 5:58 and I'm number 87 in line. A group of 6 got here at 5 after midnight. This thing is big. It is now at 8:29, and the store doesn't open till 9:30. The line is now over 220.

Yeah I was at the Microsoft Store today around 1 pm and it was jam packed with people trying out Windows 8, plus a line extending outside. I got to play with the Surface but decided to hold out for the Surface Pro or other Windows 8 tablet, but I did buy a copy of Windows 8 while I was there.

After seeing the pictures from last night in NY, I have a feeling Ballmer was on the phone to China, asking them to increase the number of Surfaces they make.