flynempire Posted August 18, 2018 Share Posted August 18, 2018 Hello, I got 2 computers running on Windows 10 Pro and it has been OK for now but I have an issue. Some programs close immediately after running them and I don't know why this happens. I have Adobe After Effects 2015, Tried to Install Atube Catcher and Freemake Converter. All these programs close and cant be run. Does anyone know why this happens? I don't have an antivirus installed as I am using the built-in defender. I turned off temporarily all the security features and still, it won't run. Would appreciate any answers. Thanks Link to comment Share on other sites More sharing options...
flynempire Posted August 18, 2018 Author Share Posted August 18, 2018 Edit: Freemake seems to work now and I was able to install Atube after a restart. It is just After Effects 2015 that does not run Link to comment Share on other sites More sharing options...
zhangm Supervisor Posted August 18, 2018 Supervisor Share Posted August 18, 2018 Any associated errors in the Application logs? Launch eventvwr.msc, then view Windows Logs, Application. goretsky 1 Share Link to comment Share on other sites More sharing options...
flynempire Posted August 18, 2018 Author Share Posted August 18, 2018 I was trying to find that and had some difficulty but I will type that in directly and then follow the steps. Link to comment Share on other sites More sharing options...
+Warwagon MVC Posted August 18, 2018 MVC Share Posted August 18, 2018 or just right click the start button and select "Event Viewer" Link to comment Share on other sites More sharing options...
flynempire Posted August 19, 2018 Author Share Posted August 19, 2018 This is what Event Viewer Tells Me Faulting application name: AfterFX.exe, version: 13.7.0.124, time stamp: 0x56a1ffb8 Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff Exception code: 0xc0000409 Fault offset: 0x0000000000074a30 Faulting process id: 0x514 Faulting application start time: 0x01d436662e387fa5 Faulting application path: C:\Program Files\After Effects CC 2015\App\Ae\AfterFX.exe Faulting module path: C:\Program Files\After Effects CC 2015\App\Ae\MSVCR120.dll Report Id: b3655e1e-fa1a-423e-a7db-d07887b75862 Faulting package full name: Faulting package-relative application ID: It seems MSVCR120.dll is the problem correct? Can that be changed? Link to comment Share on other sites More sharing options...
xendrome Posted August 19, 2018 Share Posted August 19, 2018 https://helpx.adobe.com/creative-cloud/kb/error-opening-applications-in-windows-10.html Link to comment Share on other sites More sharing options...
flynempire Posted August 20, 2018 Author Share Posted August 20, 2018 Thanks but unfortunately it did not work. I will keep trying thing but at least this is the only program not working. Everything else is Link to comment Share on other sites More sharing options...
Marujan Posted August 20, 2018 Share Posted August 20, 2018 https://appuals.com/msvcr120-dll-is-missing-on-windows-7-8-and-10/ Link to comment Share on other sites More sharing options...
flynempire Posted August 22, 2018 Author Share Posted August 22, 2018 That did not work either, unfortunately . Will probably just reinstall again Link to comment Share on other sites More sharing options...
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