Technique Posted November 19, 2004 Share Posted November 19, 2004 this plusnet sounds interesting. Are their speeds good? No sign of them collapsing as a company? I noticed they do PCI modems. Wouldnt this be better? The site makes it sound like they're hard to install. ??? i've had no trouble installing internal modems in the past, just slot them in, screw them in, and it's working....right? How do you get your starter pack? Do they send it out once your line has been activated or whatever it is they do? Also, final question, whats premium? Is that where there is no download limit per month, you can download as much as you like?? (and i don't mean like BTs "Anytime" where anytime doesn't actually mean ANY TIME and any amount) Link to comment Share on other sites More sharing options...
blik Posted November 19, 2004 Share Posted November 19, 2004 Premium has no download cap. PlusNet has had a massive amount of new users join up because of the unlimmited downloads. This has attracted alot of full time downloaders. These people are affecting the network adversly, and subsequenty plusnet has placed all of them on one pipe to fight over the bandwidth. I was going to go to plusnet but it doesnt look like they can quite support all the users and heavy downloaders. Link to comment Share on other sites More sharing options...
Phemo Posted November 19, 2004 Share Posted November 19, 2004 Premium has no download cap. PlusNet has had a massive amount of new users join up because of the unlimmited downloads. This has attracted alot of full time downloaders. These people are affecting the network adversly, and subsequenty plusnet has placed all of them on one pipe to fight over the bandwidth.I was going to go to plusnet but it doesnt look like they can quite support all the users and heavy downloaders. 584951608[/snapback] The people who have been moved to a single pipe are 0.3% of their customer base. These people are downloading 140GB a month and over, one user even up to 500GB in a month. Personally I think that's taking it a bit too far, regardless of a so-called unlimited connection, there is no way in hell anyone can legitimately transfer 500GB a month. I use PlusNet when I'm at my parents' house - they have 1mbit and when I was there I used to download around 80GB to 100GB a month no problems. From reading their own forums, it seems provided you download around 100GB a month it's fine. For the record, my connection was quite solid, I always got the download speeds I should've got. Link to comment Share on other sites More sharing options...
Technique Posted November 19, 2004 Author Share Posted November 19, 2004 hmm, checking reviews, plusnet doesnt have as many complaints as Wanadoo, AOL, BT etc how do you install "splitters/filters" ? Is it a case of just putting it in the phone connection box thing (i forget what its called) Link to comment Share on other sites More sharing options...
Phemo Posted November 19, 2004 Share Posted November 19, 2004 hmm, checking reviews, plusnet doesnt have as many complaints as Wanadoo, AOL, BT etchow do you install "splitters/filters" ? Is it a case of just putting it in the phone connection box thing (i forget what its called) 584951826[/snapback] Yeah, you just plug the splitter into the phone socket. You then get two more sockets, one for the phone and one for the ADSL modem. Link to comment Share on other sites More sharing options...
+s55 Subscriber¹ Posted November 19, 2004 Subscriber¹ Share Posted November 19, 2004 I highly recommend plusnet - and there network isnt really being affected - there network can cope with ease but its just becomming more expensive to keep up with demand so there moveing certain constantly large downloaders onto a shared pipe so there main customers dont get affected in any way which. Because there isnt that many of these people it isnt makein tht huge a difference U can order a starter pack when u signup Premium is unlimited no cap Great service Great susport Always Very fast (usually ranked top 10 fastest providers) recently one 2 awards - service and something else - i forget anyway if u signup and ur feeling kind put "srae88" in the referal box Link to comment Share on other sites More sharing options...
Technique Posted November 19, 2004 Author Share Posted November 19, 2004 i was just about to sign up when i thought of 2 things i need clarifying... 1. when you choose your pack, i chose a PCI modem rather than USB. When would this get sent out? Once they've tested my line? And i would just fit this myself? the filters would come and the cables as well yes? No BT fitting guy needed? 2. this is where i stopped. there's 2 contract options. Monthly with about a ?70 one off payment, and yearly with a 60? payment for activation. Now, i chose the monthly one, incase the service turned out to be a bad experience for me. However, i noticed somewhere it mentioned a "12 month contract". Would i be able to cancel x amount of months into my first year if i chose the monthly billing? Or do i have to pass a year first? Thanks. Link to comment Share on other sites More sharing options...
Technique Posted November 20, 2004 Author Share Posted November 20, 2004 there is 1 other thing i forgot to ask going for the unlimited account. Because for the first x amount of months i will be downloading quite a bit, as it's new, etc. So, anyway, if i find i am only downloading, let's say, 6GB a month, i know it's possible to upgrade to a mor eexpensive service, but is it possible to DOWNgrade (that a word?) from unlimited, to a LITE product with (lets use the 6GB as an example) a 7GB limit? Help appreciated, thanks. Link to comment Share on other sites More sharing options...
garethevans1986 Posted November 21, 2004 Share Posted November 21, 2004 Im in the UK, I use Zen as my ISP, I know other people who are with them and they are absolutley brilliant! Forgot to add, ?24.99 for 512kbs and unlimited bandwidth. ChocIST Link to comment Share on other sites More sharing options...
Technique Posted November 21, 2004 Author Share Posted November 21, 2004 i have applied for broadband on plusnet now. I made my payment earlier. Just waiting on my line being activated. Though i can not find on their site, the page that shows my um, the progress of my signup. Where it has a few boxes and it tells you if you've been acitvated yet, and a few other checkpoints Does anyone know how i get to view this? Link to comment Share on other sites More sharing options...
+s55 Subscriber¹ Posted November 21, 2004 Subscriber¹ Share Posted November 21, 2004 Check ur PM's :p Link to comment Share on other sites More sharing options...
Technique Posted November 24, 2004 Author Share Posted November 24, 2004 hmm, not all too impressed with PlusNet so far. The up and running in 5 days doesn't seem too true. Of course, i didn't expect to be up and running in 5 days, though, i did expect some steps to have been made. Checking my ADSL Status page... Signup is complete, and, i am still waiting to pass stage 2. I have enough money to cover it all for sure, and my details are legit. So something is causing a holdup. I found it odd they asked for account number, rather than the really long number on your card. But, 3 days have now passed and i'm still stuck on the 2nd step waiting for them to move along. :( Link to comment Share on other sites More sharing options...
Jerichohol Posted November 25, 2004 Share Posted November 25, 2004 Phone them up and ask them. They are 24 hours and they should be able to find out. Which package did you sign up for? What account number did they ask for? Must be the bank account details which you must have a direct debit for. Check your details Link to comment Share on other sites More sharing options...
Technique Posted November 26, 2004 Author Share Posted November 26, 2004 i went in for the premium. And they asked for my bank account number. The 8 numbers at the bottom of my card. Whereas most sites ask for the 16 numbers in the middle. Do they have an e-mail contact? I wuld rather e-mail than call. If i do have to call, how much does the phone call cost? Link to comment Share on other sites More sharing options...
BigCheese Posted November 26, 2004 Share Posted November 26, 2004 Im in the UK, I use Zen as my ISP, I know other people who are with them and they are absolutley brilliant!Forgot to add, ?24.99 for 512kbs and unlimited bandwidth. ChocIST 584962724[/snapback] I'm with NTL in the Uk and for ?24.99 I get 750k broadband with unlimited bandwidth. Link to comment Share on other sites More sharing options...
+s55 Subscriber¹ Posted November 26, 2004 Subscriber¹ Share Posted November 26, 2004 again check ur pm's Link to comment Share on other sites More sharing options...
Jerichohol Posted November 30, 2004 Share Posted November 30, 2004 i went in for the premium. And they asked for my bank account number. The 8 numbers at the bottom of my card. Whereas most sites ask for the 16 numbers in the middle. Do they have an e-mail contact? I wuld rather e-mail than call. If i do have to call, how much does the phone call cost? 584992743[/snapback] Call us on 0845 1400200 24 hours a day, 7 days a week. Local rate number See http://www.plus.net/ Link to comment Share on other sites More sharing options...
Technique Posted November 30, 2004 Author Share Posted November 30, 2004 Thanks, yeah i got this sorted with the help of sgr a few days back. Contacted plusnet via e-mail & they were real helpful. Link to comment Share on other sites More sharing options...
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