Restore Files Not Working


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I have Windows Vista Ultimate installed and was using Vista's built-in backup utility to do backups to a second hard drive. Well my primary hard drive failed, and I had to reinstall Vista. Now I'm trying to restore my data but it won't work.

Here's what I'm doing in a nutshell:

  1. Launch Backup Status and Configuration tool
  2. Click on Restore Files
  3. Choose Advanced Restore
  4. Choose "Files from a backup made on another computer"
  5. Select the secondary hard disk from the list
  6. Choose the date to restore... I tried all the dates available...
  7. Select anything... I tried all the options... selected folders/files/everything... whatever
  8. Choose either original location or choose another location... tried them both...
  9. The restore fails with the following error message: "The backup file could not be found. Check your hardware configuration or restore from a different backup. (0x8100001A)"

No matter which options I try (and I tried them all just in case), I keep getting the exact same error every time.

Any ideas? I'd really love to get the files restored that I thought I was backing up! :|

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If I browse through the ZIP files created by the Vista backup, I can see all of my data. However I would have to go through 400 ZIP files manually in order to restore everything a folder or file at a time. For the life of me I cannot understand why Vista's restore utility is barfing on it's own backups. :angry:

I don't have a solution for you but the backup feature in ultimate has failed me as well. I did a complete pc image, and it restores the image, but then the os doesn't boot, it just goes to a blank screen. I think they've completely screwed up on this backup feature.

I have Windows Vista Ultimate installed and was using Vista's built-in backup utility to do backups to a second hard drive. Well my primary hard drive failed, and I had to reinstall Vista. Now I'm trying to restore my data but it won't work.

Here's what I'm doing in a nutshell:

  1. Launch Backup Status and Configuration tool
  2. Click on Restore Files
  3. Choose Advanced Restore
  4. Choose "Files from a backup made on another computer"
  5. Select the secondary hard disk from the list
  6. Choose the date to restore... I tried all the dates available...
  7. Select anything... I tried all the options... selected folders/files/everything... whatever
  8. Choose either original location or choose another location... tried them both...
  9. The restore fails with the following error message: "The backup file could not be found. Check your hardware configuration or restore from a different backup. (0x8100001A)"

No matter which options I try (and I tried them all just in case), I keep getting the exact same error every time.

Any ideas? I'd really love to get the files restored that I thought I was backing up! :|

Boot to safe mode F8 and go to directory restore mode. and try recovering. might be locked file. Hope it's not corrupt backup.

just side note

I've just started testing backup, but no data on it. Full backup works ok. of course.. in real life there's data. haven't gone there yet. They don't let me choose my data manually, so I don't even bother.

If you have fast internet access, add on online backup to your budget. Don't put all your eggs in one basket... MS will say this and that, but they have no liability... I'm sure they tried to make the best they can, but when it fails, it's your loss.

Good luck.

I don't have a solution for you but the backup feature in ultimate has failed me as well. I did a complete pc image, and it restores the image, but then the os doesn't boot, it just goes to a blank screen. I think they've completely screwed up on this backup feature.

must be same computer and partition location.

so, if you had it on second partition and want it on first, then it won't boot. can be fixed.

Not sure if that's your exact issue.

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