Why is MS so stupid with Windows Updates?


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My biggest problem that is just completely getting me mad right now is the fact that Windows Updates starts to do it's damn "Please do not power off or unplug your machine. Installing update 1 of 45 ..." when you shut down a computer or laptop. I run a tech support company where I go on site to people's business and I've had clients not knowing any better shutdown their laptop and put it in their bag while Windows Updates are installing because they can't wait 15+ minutes and then their laptop over heats. I also hate it when you're in a hurry for something and you go to shutdown your laptop or computer to fix something and....great, have to wait for Windows Updates.

I can maybe understand a desktop, but a laptop is supposed to be more mobile and on demand and why they have quick power down/up features.

Isn't shutting down the computer meant to "SHUT THE COMPUTER DOWN"????? There are so many other scenarios where this has caused issues and headaches and I'm tired of it. Of course you can go in and customize this, but most people especially clients don't know Windows and just use it as a tool for the specifics they need and has really caused me issues today when it was a very impatient day when remote tech support doesn't feel like waiting on the phone for a shutdown and I have other places I have to go.

Sorry to rant, but I'm hoping Microsoft doesn't keep sticking it to you with these damn updates at shutdown when Windows 8 comes out.

  On 22/06/2011 at 03:03, nicedreams said:

My biggest problem that is just completely getting me mad right now is the fact that Windows Updates starts to do it's damn "Please do not power off or unplug your machine. Installing update 1 of 45 ..." when you shut down a computer or laptop. I run a tech support company where I go on site to people's business and I've had clients not knowing any better shutdown their laptop and put it in their bag while Windows Updates are installing because they can't wait 15+ minutes and then their laptop over heats. I also hate it when you're in a hurry for something and you go to shutdown your laptop or computer to fix something and....great, have to wait for Windows Updates.

I can maybe understand a desktop, but a laptop is supposed to be more mobile and on demand and why they have quick power down/up features.

Isn't shutting down the computer meant to "SHUT THE COMPUTER DOWN"????? There are so many other scenarios where this has caused issues and headaches and I'm tired of it. Of course you can go in and customize this, but most people especially clients don't know Windows and just use it as a tool for the specifics they need and has really caused me issues today when it was a very impatient day when remote tech support doesn't feel like waiting on the phone for a shutdown and I have other places I have to go.

Sorry to rant, but I'm hoping Microsoft doesn't keep sticking it to you with these damn updates at shutdown when Windows 8 comes out.

If your really that mad just disable automatic updates and do it manually. sheesh.

  On 22/06/2011 at 03:23, KeR said:

Cut the guy some slack, no reason for people to attack someones character over a post like this...and definitely not a reason for name calling.

This.

Lay off on the name calling and insults please.

On topic, to the OP: what version of Windows are your clients running? If they're that careless to stow away their laptop when the laptop is shutting down, I'll assume they didn't bother to touch the default Windows power settings, which would put those laptops into standby when the lid is closed. If they did change it, well...

Also, the Windows default is to install the updates automatically. Thus it should be uncommon to see Windows Updates installing on shutdown with default settings, unless they happen to shutdown the machine right at the instant the updates are done downloading from Windows Update.

Therefore, if users stick to the defaults Microsoft set for Windows 7 (probably Vista too), users shouldn't have overheating laptops installing Windows updates on shutdown.

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The issue with a laptop is that there is quite simply no time where the user is going to say "yeah, now is a good time for updates and a reboot". They're either using it, or wanting it powered off.

Inconvenience is the only option until we can get completely rebootless updates. If it weren't for the update ambush, I swear some people would dismiss the prompt, 4 hours at a time, for endless months until they finally drop the thing and have the battery pop out.

I don't want to blame the guy, but it would definitely be frustrating if you're working on many computers all day long especially if clients close the lid and put the laptop away while it's updating. On the clients computers you'd probably want to do automatic updates but at the same time you can't expect Microsoft to update important system files on the fly while it's being used.

I personally get irritated when I get prompted to update Flash and Java on every single computers I work on. It takes 4-5 clicks just to update that dam thing. :crazy:

Here is the issue with windows updates, people can't take the time out of their busy day to do them...they can't have them automatically apply and reboot their computer...they can't have it automatically apply and have it constantly nag them for a reboot....they can't turn off their pc and apply updates...unfortunatly there aren't 25 hrs in a day to be able to push or have updates apply, when exactly is it good for you to apply updates, never, ok then....thanks for working with me.

there is a group policy that you can apply to disable the shutdown and apply updates option...

Computer Configuration\Administrative Templates\Windows Components\Windows Update\Install Updates and Shut Down

  On 22/06/2011 at 03:42, sc302 said:

Here is the issue with windows updates, people can't take the time out of their busy day to do them...they can't have them automatically apply and reboot their computer...they can't have it automatically apply and have it constantly nag them for a reboot....they can't turn off their pc and apply updates...unfortunatly there aren't 25 hrs in a day to be able to push or have updates apply, when exactly is it good for you to apply updates, never, ok then....thanks for working with me.

there is a group policy that you can apply to disable the shutdown and apply updates option...

Computer Configuration\Administrative Templates\Windows Components\Windows Update\Install Updates and Shut Down

But they can download a 450Mb+ porn video and still have the time to watch it ;)

  On 22/06/2011 at 04:00, Brian Miller said:

I don't understand why everyone is bashing the OP, he raises some concerns that he has noticed in the workplace area that not everyone experinces.

This is something M$ should have researched. Apple's update method is much better and less intrusive.

I am bashing users in general, not the OP. They don't want to give you the time to do your job.

For those of you wanted to talk crap to me, I was mainly aiming at my clients and most of them don't understand computers and use them like a tool and don't take care of or try to understand computers. I had a few clients overheat their laptops because they shut the laptop and put it in their bag while the updates were going on and ended up overheating and ruining their laptop. This was part of the point I was making.

Most of these people making big money are in a hurry and are always on the run and you don't have a clue if you've never dealt with these type of business owners. I deal with a lot of medical, schools, manufacturing, CnC shops, lawyers, etc, and it's all the same. Some people treat technology like a basic tool and don't try to understand it because it's just there for them to make money and don't want to take the time to learn anything except check their email and run another program that helps them stay wealthy. I've even had a client catch their truck on fire, because he never got an oil change or did any simple maintenance and always on the go. Guess he has too much money to think of something simple like that.

Grow up or go back to school to make fun of people for those who wrote so many posts to talk **** and missed the point. And yes I have had Windows Updates screw up really bad when I've just shut a PC down in the middle of the updates before. Have been safe before just turning off the system, but when you're dealing with a client that is paying you to fix their stuff, you don't want to take the chance and mess something up and ruin your reputation and make more work for yourself with no pay. I've dealt with thousands of computers in my 10+ years of service with networks and computers.

I guess those of you posting junk don't deal with large businesses and clients that treat their PC with no respect because they think technology should just work no matter what without issue. That seems to be Microsoft's target audience since they are the ones purchasing large business or open licenses. They rely on people like me just like you would rely on your HVAC A/C guy to maintenance your central A/C when it's actually simple to do yourself.

I'm just surprised Microsoft overlooks this and I haven't myself seen an option in Windows 7 to not perform Windows Updates on shutdown, unless I miss it because I always have Windows Updates disabled for me.

---Mainly just mad because I wasted many hours today and didn't make any money from it and now I have clients I had to push off to tomorrow that are now mad I wasn't able to make it today, because of course everyone thinks they are more important than everyone else.

yum check-update

lol Seriously, I did find that annoying too...Luckily, I don't see that too much anymore...But most of my clients (Family lol) now know how to use computers better as well, which really makes my life easier...

In some cases it's good...The less the users the know, the more money we make from their simple problems. But in other cases, even the simple things like that get very annoying..

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