Issue with a D-Link router

[JaredFrost]

Hmm.

You said you had firmware version 2.00NA on there currently, did it come with that firmware? because that's only supported on REVB.

...And you can't access the d-link website? this one?: http://www.dlink.com/products/?tab=3.firmware&pid=DIR-655

[+BudMan MVC]

"All it's doing is renewing the IP, thus kicking my internet off."

How is possible to be renewing the IP if you set it to static??

[Kodan]

  On 01/11/2011 at 09:47, JaredFrost said:

Hmm.

You said you had firmware version 2.00NA on there currently, did it come with that firmware? because that's only supported on REVB.

...And you can't access the d-link website? this one?: http://www.dlink.com...are&pid=DIR-655

Yup. It's true, everytime I try to access it, I get booted.

Please wait...

The gateway is currently measuring your network connection.

Accessing this web page might have an effect on the measurement.

This page will refresh shortly.

  On 01/11/2011 at 19:03, BudMan said:

"All it's doing is renewing the IP, thus kicking my internet off."

How is possible to be renewing the IP if you set it to static??

Yup. It does >.>

[JaredFrost]

  On 02/11/2011 at 06:24, Kodan said:

Yup. It's true, everytime I try to access it, I get booted.

Please wait...

The gateway is currently measuring your network connection.

Accessing this web page might have an effect on the measurement.

This page will refresh shortly.

And that's the d-link website? not the router config page? when you go to http://www.dlink.com/products/?tab=3.firmware&pid=DIR-655 ?

[Kodan]

No - That's what happens whenever the router screws up.

[+BudMan MVC]

"Yup. It does >.>"

Nonsense -- sorry but how would it renew its IP if its static? Do you actually know what static is, you sure that is what it set for? Why do you feel its renewing an IP??

"The gateway is currently measuring your network connection."

So let me get this straight.. internet works fine unless you go to this link? http://www.dlink.com...are&pid=DIR-655

Then what exactly does your router does - can we see a screen shot of this measuring network connection?

[TEX4S]

  On 31/10/2011 at 08:28, JaredFrost said:

Incorrect sir. Especially on the whole Linksys not being junk thing.

Oh really ? LOL

How is that incorrect ? Because you're 1 little D-Link has worked & you had a Linksys 10 years ago ?

  On 31/10/2011 at 08:28, JaredFrost said:

Incorrect sir. Especially on the whole Linksys not being junk thing.

Oh really ? LOL

How is that incorrect ? Because you're 1 little D-Link has worked & you had a Linksys 10 years ago ?

[Kodan]

  On 02/11/2011 at 12:09, BudMan said:

"Yup. It does >.>"

Nonsense -- sorry but how would it renew its IP if its static? Do you actually know what static is, you sure that is what it set for? Why do you feel its renewing an IP??

"The gateway is currently measuring your network connection."

So let me get this straight.. internet works fine unless you go to this link? http://www.dlink.com...are&pid=DIR-655

Then what exactly does your router does - can we see a screen shot of this measuring network connection?

I might be using the wroing term then, I'm just going off what you guys have been describing what is happening, so I apologize.

The Measuring Network connection is when it's trying to get a READ on my connection speed, or I would assume, acquiring an IP adress, it happens everytime it starts up. And it does it whenever the router drops the connection. I'm going to try getting it to do this again, only this time while recording a video.

Edit: ...This is going to be harder then I thought. I can't force it to do it again >_>

[+BudMan MVC]

don't really need a video -- but a screen shot of your routers wan setting would tell us if its static or not.

For example here is from emulator show that its static! You would have an IP in there vs the 0.0.0.0 shown in this example.. You can block out the last couple of octets if your worried about people knowing your public -- but please leave the first 2, so we are SURE your not behind a double nat and have private address on your routers want -- which is anything that starts with 10.x.x.x, 192.168.x.x or 172.16-31.x.x

Why would your router do any sort of wan test from just going to the product page on dlink??

I mentioned that in your log listing you gave that is what looked what was happening to me - your router clearly released its lease(IP) at :44 seconds and did not get a new one until :52

But then you stated you changed it to static -- if the router is set to static it hard to believe it would be renewing its IP.

Do you mean your computer is renewing its IP on your router rebooting?

[Kodan]

Yes, it is static, I know I did that correctly.

This is what happens:

Usually, if I visit the support page (This is just an example of the incident, it will do it to other webpages and games, such as Terraria, attempting to connect to a friend or even while playing with him) after a couple seconds of loading, I will lose internet access. JUST the internet.

I stay connected to the router, but internet access is lost.

Upon loading the router page just as this is happening, in Status -> Device Info, the Connection Up Time timer will reset to 0:00, then upon refreshing the page, it will take me to the "Measuring connection speed" page. The router has not rebooted itself (If it did, it would have disconnected my computer entirely, and the router would be inaccessible until I could access it again)

[Boramas]

I know this sounds a stupid question but have you checked your SNR levels are not so low that the connection keeps dropping?

[Kodan]

SNR levels?

[Boramas]

Signal to Noise ratio!

[farmeunit]

  On 31/10/2011 at 09:34, Sikh said:

Lol no. My 4 Linksys / Cisco routers all different models with the oldest one being a wrt54g and new one being WRT600N, none of them have been turned off for almost a year and run flawless.

D-Links like to act up, drop connection, reboot, etc. Ive dealt with it enough, also with netgear and ESPECIALLY BELKIN. Belkin are not routers, its a good way for a customer to get a nice piece of plastic for a "cheap" price of $20-40 and MAYBE connect 2 computers to the internet, but if any streaming is done, there goes the internet connection.

I would say, after all the troubleshooting, if nothing helps, call dlink, if they end up telling you its ****, get a linksys/cisco

I've had the exact opposite experience. I've had several Linksys routers that have been junk, and my two Belkins has been running fine for two years.

Every company has their lemons. I've had decent experience with D-Link and netgear both. In fact my GF has the DIR-655 and it's been fine for the last several years.

I'm going to try switching to buying Buffalo routers from now on though, for the DD-WRT support. Some come with it already installed.

[Kodan]

  On 02/11/2011 at 15:53, Boramas said:

Signal to Noise ratio!

...Yeah I have no idea what that is.

[HawkMan]

And are you runnign any kind of P2P in the background with high amounts of ports open ?

[Boramas]

DSL Connection

Link Information

Uptime: 0 days, 7:25:12 DSL Type: G.992.5 annex A Bandwidth (Up/Down) [kbps/kbps]: 888 / 19.690 Data Transferred (Sent/Received) [kB/kB]: 0,00 / 0,00 Output Power (Up/Down) [dBm]: 12,0 / 0,0 Line Attenuation (Up/Down) [dB]: 5,5 / 14,5 SN Margin (Up/Down) [dB]: 15,0 / 5,5

The highlighted in red above is what im looking for on your router

[TEX4S]

Easiest way to see about your line noise is for your ISP to do a line check - if they get a lot of noise on the line - they will send out a tech - well, they are supposed to at least.

[+BudMan MVC]

He is not going to see SNR on that dir-655, its NOT a modem!! its just a router -- Which brings up what modem are you connected to??

Maybe its your modem resetting?? Which would explain your router loosing its internet, And part of the reason I asked for the first 2 octets you had set on your dir-655, so I would know if your behind a double nat.

[Kodan]

Edit: Ah, modem.

I wouldn't have any clue what my modem is. Nor do I know how to ACCESS it >_>

Xplornet is a wireless/satellite internet provider. I have a fixed wireless internet connection. So my modem is basically on top of a tower outside the house >_>

[Boramas]

cant help u further then sorry!!!

[JaredFrost]

  On 02/11/2011 at 16:14, Kodan said:

Edit: Ah, modem.

I wouldn't have any clue what my modem is. Nor do I know how to ACCESS it >_>

Xplornet is a wireless/satellite internet provider. I have a fixed wireless internet connection. So my modem is basically on top of a tower outside the house >_>

Here's a question for ya, if you directly connect to the modem bypassing the router, does it still disconnect? if not while you have it setup like that download the firmware update.

[+BudMan MVC]

^ exactly, I would take the router out of the picture to see if still have connection issues -- if so then you know its not the router. If works fine, then yup try updating your routers firmware.

[Kodan]

Happened again while playing Terraria, these are the logs during the event.

info Nov 3 06:25:43 [69020.920000] module arch cleanup sch_ubicom_streamengine: OCM instruction memory free of 0 @00000000

info Nov 3 06:24:52 [68969.180000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000

info Nov 3 06:24:52 [68969.040000] module arch cleanup nf_nat_ftp: OCM instruction memory free of 0 @00000000

[+BudMan MVC]

And again take the router out of the equation -- does it happen while just connected to your modem? There is nothing in those logs that suggest loss of internet connection. or even a reboot?