Touch screen not working on gateway m285-e

[AdverseDeviant]

So someone came to me saying the touch screen wasn't working and that someone installed a fresh install of win7 on it so at first thought was the drivers were missing. There were a few unknown devices so I found vista drivers for the tablet and installed a few but none of them made the tablet pen work with the touch screen. One of the devices is still completely unknown and it wont let me install drivers for it because it says this device has malfunctioned.

So after looking around online I figured it was just broken and installed windows updates before wanting to hand it back in. But a few drivers were on windows update so i decided to give that a try. Now one of the drivers is about a touch screen and when i try to install that one driver, the pen starts working just fine but by the end of the install it stops working again and windows update says the driver failed to install.

I tried restarting the computer and installing the driver on windows update again but it was the same result, worked while it was almost done installing then stopped with a failed install. I'm not really sure what to do next, I'm thinking this thing works its just the drivers. Maybe cause they're vista drivers but I've never had problems with vista/win7 driver swapping before. Anyone have any ideas? Doesn't seem to be a lot of info on google for this model....

[SfIsHeR1701]

There aren't proper drivers on the manufacturers website?

[AdverseDeviant]

Yeah, that's where I got the vista drivers from. There are some calibration drivers but only the inf/dll files and device manager doesnt let me manually install them.

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=3057

[Slammers]

Can you run the install that semi works, wait untill it's working and then force close the installation (that should leave he changes behind) or pause it and copy the changed files then paste them again after it's screwed out.

[cybertimber2008]

Are you sure the M285E is a touch screen computer... I thought it was a tablet that requires a pen?

I have one (at my parents house unfortunatley, but could swear it was a M285-E w/pen) but I believe Windows Updates provided the correct driver... from Wacom. Also the pens in that tablet are bad for suddenly failing, so that could be the problem.

[AdverseDeviant]

Yeah It's a pen. I've been using the pen. I thought maybe the battery was dead but then it did work for a few minutes during install. I'll try cutting off the installation tomorrow when i get a crack at it again. Worth a shot at this point.

[AdverseDeviant]

Apparently installing sp1 fixed it. Thanks for the help