Elliot B. Posted December 15, 2011 Share Posted December 15, 2011 Since the Windows Live Hotmail update today, I am getting the following message when I try to access my Windows Live Hotmail account in Firefox 8: "Sorry, there's a problem with Hotmail at the moment.Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report." The website works fine in Internet Explorer 9 and in Safari on my iPhone 4S (the mobile view). I have: Cleared the Firefox cache via. Firefox and CCleaner Tried SHIFT+F5 Disabled all add-ons Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/ Share on other sites More sharing options...
bryonhowley Posted December 15, 2011 Share Posted December 15, 2011 Works fine here with Firefox. Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522343 Share on other sites More sharing options...
Elliot B. Posted December 15, 2011 Author Share Posted December 15, 2011 Works fine here with Firefox. Knowing that does not help me in any way, shape or form. Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522349 Share on other sites More sharing options...
Daedroth Posted December 15, 2011 Share Posted December 15, 2011 Knowing that does not help me in any way, shape or form. Yes it does. It now means you know that it's an issue that is local to you, not effecting others. No need to be a douche about it. Try clearing your Firefox profile or re-install Firefox. Max Norris 1 Share Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522379 Share on other sites More sharing options...
Elliot B. Posted December 15, 2011 Author Share Posted December 15, 2011 I've figure out what is causing it. When I collapse all the folders on the left, I can no longer access Hotmail. So now it's not working in IE, either :/ Same error message as Firefox. Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522629 Share on other sites More sharing options...
soldier1st Posted December 15, 2011 Share Posted December 15, 2011 Did you try: Clear cache and cookies and reset both browsers to default settings? also what versions are you using? Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522663 Share on other sites More sharing options...
+Gary7 Subscriber² Posted December 15, 2011 Subscriber² Share Posted December 15, 2011 It WFM. Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522671 Share on other sites More sharing options...
Charisma Veteran Posted December 15, 2011 Veteran Share Posted December 15, 2011 A Microsoft page not working right in other browsers. I'm shocked. (see also: xbox.com/live) Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522675 Share on other sites More sharing options...
Elliot B. Posted December 15, 2011 Author Share Posted December 15, 2011 Did you try: Clear cache and cookies and reset both browsers to default settings? also what versions are you using? Firefox 8.0.1 and Internet Explorer 9.0. It's not a browser issue as I can make it happen in any browser I try. It happens when I collapse the custom-made folders on the left. A Microsoft page not working right in other browsers. I'm shocked. (see also: xbox.com/live) :rolleyes: Link to comment https://www.neowin.net/forum/topic/1045399-hotmail-not-loading-in-firefox-since-todays-update-works-fine-in-ie/#findComment-594522699 Share on other sites More sharing options...
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