The uneducated individual thinks every black tablet is an iPad

[+Warwagon MVC]

So today, I got a call from a customer telling me that they have an iPad that they recorded movies and videos on and they needed help burning them to a dvd. Well they brought the "iPad" to my house, got it out and handed it to me. You could immediately tell it was in fact not an iPad. As it turns out it was a Motorola Xoom. I told them, This isn't an iPad, it's a Motorola Xoom running Android. She said, Oh I thought was an iPad.

So you wonder why Apple has issue with all tablets, that are black. The only issue is the uneducated person is so clueless there is little other manufactures could do to make them not look like an iPad. If the device is a black colored tablet, it will be confused with being an iPad.

[User6060]

plenty of people don't know the difference between a brand a product name or a device type when it comes to tech.....mostly oldies

[Flae_qui]

I would say ~70% of people think ALL tablets are ipads just as all MP3 players are ipods... sad that people don't even know what they are buying. it's all about marketing, again all sheep

[RiverCampher]

I think most people know the difference. Although those that aren't interested in tech wouldn't know what a tablet was, but call it an iPad.

[+Nik Louch Subscriber²]

I don't technically own a Hoover. I don't make announcements over a Tannoy system. First to get brand awareness keeps it!

[Astra.Xtreme]

Wow that is a horribly deceiving thread title. At least add <personal opinion> to it.

[123456789A]

I think all red cars are Ferraris.

[Dead_Monkey]

I think all red cars are Ferraris.

I think all Cameros are Ferraris.

[Dot Matrix]

I think all Cameros are Ferraris.

I think all SUVs are Jeeps.

[nvllsvm]

I've had people ask me if they could use my "iPad" when in fact I have a nook color...

[User6060]

you guys don't understand the fact that people DONT UNDERSTAND TECH....some people they've lived 50-70 years without gadgets and now everything changes every 8 months. most your parents grew up without a computer and they've only had the internet for 1/5 of their life. the general public aka most people you don't know don't understand electronics

[Hum]

What's the difference ? :laugh:

[RiverCampher]

Heh some people 30 years old and are quite clever have no idea either... They are just not interested, simple as. :)

[Kondrath]

Yeah... Same thing with smartphones. A lot of people just call them iphones. I guess it's how back in the day, a lot of people called video games Nintendo.

[Guest xiphi]

I'll never understand why some humans can't read, or, rather, choose not to. If they can take an extra minute to compare boxes of cereal in a grocery, then they can take an extra minute to read product labels so that they know they're not buying the wrong thing! It's common sense!

[Hell-In-A-Handbasket]

I'll never understand why some humans can't read, or, rather, choose not to. If they can take an extra minute to compare boxes of cereal in a grocery, then they can take an extra minute to read product labels so that they know they're not buying the wrong thing! It's common sense!

Common sense was lost in the early 90's

[+Warwagon MVC]

Common sense was lost in the early 90's

The Time at which common sense was lost and Windows XP was released introducing the "category view" in the control panel are pretty close together, if not the cause! (But that's a topic for a whole other thread.)

[Tech Geek Alex]

Yeah... Same thing with smartphones. A lot of people just call them iphones. I guess it's how back in the day, a lot of people called video games Nintendo.

Excuse me....they were Atari's. Lets get that right.

The same way people say I need to make a xerox. No you need to make a copy.

or back in the day everyone had walkmans. No they didnt, but thats what that thing that played tapes was called no matter who made it. So this renaming situation isnt new at all.

[FMH]

So today, I got a call from a customer telling me that they have an iPad that they recorded movies and videos on and they needed help burning them to a dvd. Well they bring the "iPad" to my house, they get it out and hand it to me. You could immediately tell it was in fact not an iPad. As it turns out it was a Motorola Zoom. I told them, This isn't an iPad, it's a Motorola Zoom running Android. She said, Oh I thought was an iPad.

So you wonder why Apple has issue with all tablets, that are black. The only issue is the uneducated person is so clueless there is little other manufactures could do to make them not look like an iPad. If the device is a black colored tablet, it will be confused with being an iPad.

It wasn't a Motorola Zoom either. It was a Xoom. :D

[Angelic Marge]

It wasn't a Motorola Zoom either. It was a Xoom. :D

[Arachno 1D]

It also has Motorola clearly printed in bold on one corner

[Nayos]

Years ago, the exam invigilators at my school would say "turn off all mobile phones, iPods and MP3 players and leave them in your bags" before the start of every exam. It used to drive me insane.

[Ice_Blue]

Aspirin, anyone?

[blade1269]

I'll never understand why some humans can't read, or, rather, choose not to. If they can take an extra minute to compare boxes of cereal in a grocery, then they can take an extra minute to read product labels so that they know they're not buying the wrong thing! It's common sense!

+2

[MattehCarter]

I have to agree with @Co_Co on this one, not everyone understands technology; and I'm guessing that if they are a customer of yours, they really don't care what piece of hardware they have, or how it works, they just want to use it.

Mistakes like this can be seen all around, not just in the tech world; for example, if you went to an engineer and asked for a 'bolt' he may name hundreds of types of different bolts, but at the end of the day, what do we care? A bolt is a bolt.

Kind of a weird example, but it's true. Also, I assume your job is to inform/help people with technology, therefore, you should not be complaining that a customer is 'uneducated' in your field of work, after all, if everyone was educated in the technological world, you wouldn't have any customers at all.