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Excel 2003 calculate difference between date and time giving #value


Question

the laptop that my company has issued me comes with excel 2003 because of compatible issues with legacy systems that company is using.

however, i have realized my excel is the only one around not able to subtract date & time from date & time.

i've change the format of cells to number and did everything the same. except that mine shows #value while my colleagues computer/laptop shows e.g 0.31 (days)

i use the basic =E3-C3 kind of formula and it has worked on other laptops/computers before. just not on this one. something in the settings not set right?

the tech guy have not updated the windows xp (@SP3 but says windows update agent is not compatible to get anymore updates) and i cannot update it manually because of locked administrator rights.

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