Need help removing virus/malware

[sc302 Veteran]

I don't make it a habbit to self infect. I get enough examples that I don't need to search.

here is a sample file from 2011.

http://www.ziddu.com...4/TDL4.rar.html

Password : infected

another

http://download.soft...rootkit+sample/

do a search for rootkit sample file download

This guys site has a bunch but you need to contact him/her for the password

http://contagiodump....paj-sample.html

[email protected]

You should know that there are many different sample files that you can get with all sorts of infections in them to see if your av/antimalware software can detect them. This is how many companies test the softwares capabilities as well as many third party companies rate new softwares, but they usually have internal lists and usually are pretty large.

Like I said google it and pick any, not my fault you don't know the search terms.

[sc302 Veteran]

Yeah Malwarebytes doesn't get Rootkits at all, I use TDSSKiller for that.. Along with Malwarebytes and Combofix to clean the rest.

tdsskiller is pretty good, I use that with a quick scan of gmer afterwards (tdsskiller isn't 100% neither is gmer, the two together make a good team).

[redvamp128]

Sounds like it had this-

http://youtu.be/_gILhDFqm4I

[goretsky Supervisor]

Hello,

Is the message similar to the one mentioned here on the anti-malware vendor's support web site?

Regards,

Aryeh Goretsky

[smith.s]

Windows Malicious Software Removal Tool would be ideal for removing malware from windows based systems.

[Royalty]

It may be this virus? http://www.techrumors.org/topic/65-how-to-remove-the-fbi-moneypak-ransomware-or-the-reveton-trojan/

[Haggis Veteran]

OP: did you manage to run Avast and get a hijack this log?

[(Account no longer active)]

I would personally recommend Avira Free Antivirus: http://www.avira.com...-free-antivirus

[Mystic Mungis]

Try running TDSSKiller, whenever I've run into a bad infection that Malwarebytes won't remove this always does the trick

http://support.kaspe.../?qid=208283363

[Royalty]

Or you can try and watch my video :)

[jerzdawg]

AVast scan completed both in windows and boot time, removed some items. The FBI scam thing appears to be gone but this happened last time too. Also ran malwarebytes and that also found a few entries. I told my friend they are on their own if it shows up again. I did everything I could - I ran out of time on the hijack this report as I had to have it packed up last night.

[sc302 Veteran]

Could of brought it up to me.

[+Warwagon MVC]

This malware is pretty easy to remove

Just boot to safe mode and tell it to show all hidden files and folders and system files.

There are 3 main folders the ransom malware always hides.

c:\programdata

c:\users\(username)\Appdata\local

c:\users\(useranme)\appdata\roaming

You'll find a weird exe in the root of those folders.

Check to make sure the malware didn't remove any of your program shortcuts (Start / all programs). if your program folders appear to be empty go to c:\users\(username)\local\temp and look for a folder called smtp. Inside that folder (if you have it) you will find folders numbered 1 through 4. One folder contains desktop icons, another folder contains your program shortcuts it deleted. Remember to restore those before you run ccleaner, other wise it will delete them.

if all of your files appear to be hidden then download and run this application. http://www.bleepingc...ownload/unhide/ This will go through and remove the hidden file attribute from all of your files. if your files are not hidden then skip to the next step.

Now run the following apps

ccleaner

tdsskiller

hitman pro

malwarebytes

and then make yourself a Kaspersky Rescue disc, and boot from it, update it and and do a full scan

http://support.kaspersky.com/viruses/rescuedisk

Then download and run patchmypc from www.patchmypc.net which will check to make sure all of your 3rd party software is up top date, such as Adobe reader, flash, java and a bunch of others. it will then update all of the software with 1 click.