Google wallet support sucks!

By Snakehn
in General Discussion

 Share

Recommended Posts

Veteran

Snakehn

Posted
Posted

about two months ago i started seeing an error every time i would try to make a purchase in the google play store, saying to wait 24 hours and try again, after about a week trying, i called google play support and they directed me to google wallet support, which they told me my account has been blocked, the first dude told me he would send me an email with instructions how to fix it, i waited and the email he sent said pretty much to try again in 24 hours....

i called again and this time around they told me i needed to verify my account, to my surprise it was asking me for a scan of my driver's license and utility bill, i was like, "whats this bull$h!7?

anyway i submitted the proof, 5 days later nothing, i called again they said they didn't receive the info, i resubmitted the info, waited 2 weeks, tried to access from the desktop website and it shows me my info, but can't add any form of payment, i have like $30 google credit that is greyed out, called today and the account still "flagged" and the support dude says only tier 2 support can look into that and they don't have a contact #, everything is managed through email.

has anybody come across this bull*** with google wallet?

being that their support team is USELESS, who else is there to contact?

Link to comment
https://www.neowin.net/forum/topic/1132492-google-wallet-support-sucks/
Share on other sites
Veteran

Snakehn

Posted
  • Author
Posted

i had no issues before and have had my google account for many years, i had my credit card setup as primary form of payment but apparently now everything goes through wallet first. tried to different debit cards from different banks and won't let me add them.

Grand Master

f0rk_b0mb

Posted
Posted

Yup. I've had a problem a while back with Gwallet. If you restore your device while logged into wallet, it won't allow you to login on your freshly installed device. Had to call Google. They told me to see if it gets fixed in 24 hrs. In the mean time, I restored it again, did all my updates, tried it again with no luck. The next day, I woke up, tried it again. Let me Login no problems. Wheather Google did something, or there was a "timeout" on the NFC chip, I don't know. It's fixed and I'm happy.

This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • Microsoft about to radically change how often your Edge browser updates

      By testman · Posted

      Everyone else has said it. I'm gonna say it - you don't know what you're talking about. I do. I have two laptops. One work, one personal. I have access to two more laptops - both personal. At home I manually update my personal laptop when I see on Neowin that there is an update - I carry on and only apply the updates when I am ready. My work one only updates when my workplace decides to send it - I carry on and only apply the updates (when they actually arrive, which is usually days after the release) when I switch off the laptop at the end of the day as usual. The two other personal laptops only get updated when I get to it which is rarely - the people who own them carry on using them until I get to it and update them. All of the browsers on all laptops are configured to restore the tabs when launched. Google and Microsoft have changed from 6 weeks to 4, and it looks like it's going to move to 2. None of these changes affect how any of these browsers on the laptops are used. Not one jot. My advice to you is stop panicking whenever you see an update. Just carry on with what you're doing. This even benefits you in a way - from your comment you sound like you don't like the changes or the frivolous new features - great - then carry on as before!
    • Lethal fake phone chargers are still being sold on Amazon and eBay, UK watchdog warns

      By Brian Miller · Posted

      AMAZON needs to take total accountability for this.
    • Windows Server gets DNS over HTTPS (DoH) support

      By binaryzero · Posted

      Server Summit had a heap of announcements, ADCS changes are baller.
    • Linux 7.1 arrives with an NTFS overhaul and major hardware performance boosts

      By Max Norris · Posted

      Nice, hope they *finally* fixed the issue with the NTFS driver where the system would completely brick during large file copies using the built in driver. It's been broken for years requiring me to use the older, slower, NTFS-3G FUSE driver.
    • Windows 11 KB5094126 BSODing, freezing, forcing BitLocker lockout, breaks OneDrive, and more

      By hellowalkman · Posted

      Windows 11 KB5094126 BSODing, freezing, forcing BitLocker lockout, breaks OneDrive, and more by Sayan Sen Microsoft released Windows 11 KB5094126 and KB5093998 last week as the latest Patch Tuesday updates. Following that the company also published the accompanying dynamic updates under KB5094149, KB5095971, and KB5094156. While Microsoft has so far not acknowledged any major problems with the release, some users online are running into problems. These range from OneDrive and Dropbox access issues, BitLocker recovery lockouts, to blue screens and BSODs. The most common one seems to be happening with HP systems wherein affected users say they hit 0xc0430001 BSOD (blue screen of death) error code after the KB5094126 update. We wonder if this could be related to the recent bug we covered on HP devices wherein the ongoing Secure Boot certificate updates are leading to similar issues. While we are not certain, users affected by this issue likely need to ensure that the boot.stl file is included on the installation media (such as a USB installer or ISO), if the above-mentioned dynamic updates are deployed. If this file is missing, computers may fail to boot from the installation media and could display the error 0xc0430001. This STL file is used by Secure Boot to verify that the boot files are trusted, so it must match the same Windows version and system architecture. To ensure the file is included, Microsoft recommends using the Update WinPE script, which automatically updates the image and handles the required files. Alternatively, you can manually copy the boot.stl file from the Windows\Boot\EFI folder on a Windows device and place it in the matching folder on your installation media before deploying the updated image. Aside from blue screening some users also note their systems have been freezing following the update. This could be happening to Lenovo PCs specifically. In the case of the OneDrive and Dropbox access issues, a user figured out that there could be a conflict with UAC. He explained: "Okay, so I did some digging, and in our environment KB5094126 breaks OneDrive and Dropbox in Explorer. I went through all our GPOs and found out that the combination of disabling UAC and having my user being a local admin breaks OneDrive in Explorer. ... If I enable UAC again, then it works, even with KB5094126 still installed." Hopefully, Microsoft will look into these issues. Source: Microsoft forum (link1, link2, link3, link4), Reddit (link1, link2, link3, link4)

  • Recent Achievements

    • Week One Done
      Jeroen Wilms earned a badge
      Week One Done
    • Week One Done
      rolfus earned a badge
      Week One Done
    • One Month Later
      Leroy Jethro Gibbs earned a badge
      One Month Later
    • Conversation Starter
      flexorcist earned a badge
      Conversation Starter
    • One Month Later
      AndreaB earned a badge
      One Month Later

  • Popular Contributors

    1. 1
      +primortal
      508
    2. 2
      +Edouard
      197
    3. 3
      PsYcHoKiLLa
      138
    4. 4
      ATLien_0
      90
    5. 5
      Steven P.
      80
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!