My iMac has a blue screen and not continuing to the desktop, Help please.


Recommended Posts

I had recently come back from 1 week away and I turned on my Mac and it turned on normally, except it took about an extra 2 minutes that what it did usually. It then couldn't open anything and it just stayed at the rainbow wheel spinning, so I reset it. When I restarted my Mac again, it took about 2 minutes at the white screen (can hear my tone thanks to command option r) and then at the blue screen and the black spinning load icon disappears and comes back every 10 seconds. What can I do to get it working normally again?!

I had recently come back from 1 week away and I turned on my Mac and it turned on normally, except it took about an extra 2 minutes that what it did usually. It then couldn't open anything and it just stayed at the rainbow wheel spinning, so I reset it. When I restarted my Mac again, it took about 2 minutes at the white screen (can hear my tone thanks to command option r) and then at the blue screen and the black spinning load icon disappears and comes back every 10 seconds. What can I do to get it working normally again?!

Are you able to force it into internet recovery mode? have you run the diagnostic test?

Think you should try the following. Taken from here...

How to Change Startup Drive Permissions If You Don't Have Another Startup Device Available

  1. If you don't have another startup device to use, you can still change the startup drive's permissions by using the special single-user startup mode.
  2. Start your Mac while holding down the command and s keys.
  3. Continue to hold both keys down until you see a few lines of scrolling text on your display.
    It will look like an old-fashioned computer terminal.
  4. At the command prompt that appears once the text has stopped scrolling, enter the following:
    mount -uw /
    ?
  5. Press enter or return. Enter the following text:
    chown root /
    ?
  6. Press enter or return. Enter the following text:
    chmod 1775 /
    ?
  7. Press enter or return.
    Enter the following text:
    Exit
    ?
  8. Press enter or return.
  9. Your Mac will now boot from the startup drive.

If you still have problems, try repairing the startup drive using the methods described earlier in this article.

Think you should try the following. Taken from here...

How to Change Startup Drive Permissions If You Don't Have Another Startup Device Available

  1. If you don't have another startup device to use, you can still change the startup drive's permissions by using the special single-user startup mode.
  2. Start your Mac while holding down the command and s keys.
  3. Continue to hold both keys down until you see a few lines of scrolling text on your display.
    It will look like an old-fashioned computer terminal.
  4. At the command prompt that appears once the text has stopped scrolling, enter the following:
    mount -uw /
    ?
  5. Press enter or return. Enter the following text:
    chown root /
    ?
  6. Press enter or return. Enter the following text:
    chmod 1775 /
    ?
  7. Press enter or return.
    Enter the following text:
    Exit
    ?
  8. Press enter or return.
  9. Your Mac will now boot from the startup drive.

If you still have problems, try repairing the startup drive using the methods described earlier in this article.

Ok I did that and then some other text came up as shown in the image, and then it wen straight to white screen, then 2 minutes of waiting, back to blue, and now its going from black to blue over and over

post-491100-0-58282000-1368847858.jpg

post-491100-0-91441900-1368847870.jpg

I don't really see any error messages on any of those pictures here, so it's difficult to diagnose the problem.

Quickest thing to do would be to get your OS X disc and run Disk Utility from it.

Failing that, a re-install.

If it's a hardware issue, then you will have to get it repaired.. which is no easy task. :/

I don't really see any error messages on any of those pictures here, so it's difficult to diagnose the problem.

Quickest thing to do would be to get your OS X disc and run Disk Utility from it.

Failing that, a re-install.

If it's a hardware issue, then you will have to get it repaired.. which is no easy task. :/

Should I have this OS X disc or do I have to buy it..? And if so, how much?

If it is still under warranty I would recommend taking it to an Apple Store. If your Mac came with and optical drive then it should have come with an OS X disc. Otherwise, you can contact Apple support to see if they will give you a replacement disc for your Mac.

Do you have a time machine backup on an external disk? If you do and it is setup correctly you should be able to boot from that.

Umm... I generally always have a backup, but if my hard disk crashed and I couldn't even get a recovery console open to reinstall OS X Mountain Lion or boot from my Time Machine backup I would probably "find" OS X "out there" and then reinstall it (probably via a bootable usb drive that I create on another computer).

If it boots fine off a time machine backup, or a USB disk (such as a linux partition on bootable usb) then try restoring the internal HDD from the time machine backup, you can do this either by booting off the Time Machine drive, or by booting off the OSx setup CD. If this fixes the problem great! If not you need to run the Apple extended hardware test (insert iLife CD and hold CMD +D) (this takes a LONG time), if any of the Apple Hardware test fails, take it back for servicing / replace the HDD.

This topic is now closed to further replies.
  • Posts

    • I know an idiot at work who is "Director for innovation projects" and inevitably has been tasked with following up on this whole trend of "AI and its work applicability". He recently sent out a survey on the topic, for the workforce to disclose their usage and attitudes towards AI. The survey was badly, sloppily typed out, the questions and answers (when multiple choices) were loosely correlated and, all and all, it would already be miserable in the times of MS Office Autocorrect alone. Then, I had AI responding to it all (on the open-ended questions) with beautiful, to-the-point prose after I provided it with minor but proper guidance, taking me under 10 minutes. All this to say that I am sure that if AI comes to replace someone, it will still be me, and the other idiot will still stay.
    • Man, the memories.
    • Call me when you can say, "Find all duplicate rows with duplicate email addresses and move the duplicate rows to a new sheet", and Copilot can execute that and not give you VBScript to write to do it. If anyone thinks AI isn't in its infancy and the bubble is about to burst, try to do anything meaningful in Excel with Copilot and you will realize AI hasn't even made it to kindergarten in most use cases yet.
    • I have installed all their components from store.rg-adguard.net. I encountered an unusual issue with Microsoft Edge that I installed manually. When I disable “Shadows under windows” in the Windows performance settings, the menus in Edge display sharp corners instead of rounded ones. I don't think the problem is related to a debloated version of Windows, as I experienced the same issue on a standard Windows machine in the past.
    • "AI has just arrived, how is it possible they're already losing jobs?” Huang said." Hey idiot. It's called these stupid companies spending too much on your AI ###### and having to layoff employees to cover the cost.
  • Recent Achievements

    • Dedicated
      HidekoYamamoto94 earned a badge
      Dedicated
    • One Month Later
      timbobit earned a badge
      One Month Later
    • One Month Later
      nates earned a badge
      One Month Later
    • Week One Done
      Almohandis earned a badge
      Week One Done
    • Rookie
      dorf went up a rank
      Rookie
  • Popular Contributors

    1. 1
      +primortal
      454
    2. 2
      +Edouard
      162
    3. 3
      PsYcHoKiLLa
      107
    4. 4
      Michael Scrip
      85
    5. 5
      Steven P.
      70
  • Tell a friend

    Love Neowin? Tell a friend!