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http://support.xbox.com/en-US/xbox-one/system/emergency-offline-update

 

 

The Emergency Offline Update (EOU) can be used to perform a system update to a console that?s having trouble downloading the system update from Xbox Live. To perform the EOU, you?ll need:

  • A USB flash drive formatted as NTFS with a minimum 2 gigabytes (GB) of space
  • A PC with an Internet connection and a USB port.

IMPORTANT: READ THESE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING THE UPDATE

 
Step 1: On your Xbox One console

You?ll first need to know which OS version you?re currently running in order to download the correct system update.

To find your Xbox One console?s OS version:

  1. Press the Xbox button to return to Home.
  2. Press the Menu button and select Settings (or select Settings on the Home screen).
  3. Select System.
  4. Select Console info.
  5. Your OS version is the third row down.

Note: If you?re in the middle of a system update and need to find your OS version, pull both triggers and both bumpers on your controller. The OS version is listed as Build and is the second line down.

 
Step 2: On your computer
  1. Plug your USB flash drive into a USB port on your computer.
  2. Format the USB as NTFS (USB must have at least 2 GB of space).
  3. You?ll need to select the correct OS version to be able to install properly.
  4. Click Save to save the console update .zip file to your computer.
  5. Unzip the file. If you?re using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.
  6. Copy the contents of the .zip file to the root directory of your flash drive.
  7. Unplug the USB flash drive from your computer.
 
Step 3: On your Xbox One console

Note The console restart may take several minutes.

  1. Unplug the network cable if you?re using a wired network connection.
  2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
  3. Wait 30 seconds.
  4. Plug the power cord back in.
  5. Plug the flash drive into a USB port on your Xbox One console.
  6. Press and hold the BIND and EJECT buttons, and then press Power On.
  7. Continue holding the BIND and EJECT buttons for 10-15 seconds.
  8. Listen for two ?power-up? tones a couple of seconds apart.

    Note If you don't hear two power-up tones after 10 seconds, it means this failed. Likewise, if you hear any ?power-down? chirps, that also means this failed.

  9. You can release the BIND and EJECTbuttons after the second power-up tone.
  10. When the console restarts, remove the USB drive.
  11. Once the console restarts, the update is complete and you should be returned to your experience.
 
About the buttons and beeps

The BIND and EJECT button combination forces the console to look for the USB drive update, as the console will not look for a USB drive unless it needs it. This helps to decrease console start times for all startups when this step is not needed.

The first power-up tone will occur approximately 10 seconds after powering up. This indicates that a USB update has been detected. The second power-up tone indicates that the update file has been copied and mounted. This is important, as it confirms you have a compatible Xbox One system update based on your current build. This informs the system which build is currently installed on the console, and whether the update is compatible with that build.

 

-----

 

Xbox One Launch Thread

 

Xbox One Owner Impressions

 

DirectX 12 Coming to Xbox One

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Cool, so now I can setup a flash drive like I did for the ps4.

I'm trying to figure out which OS file I need to get though to perform the update.

the difference in wording that I see is 'flash' and 'launch'

I would assume the flash one is like the base os image and the launch one is the actual day one patch.

This is daft. Microsoft always likes making things complicated. For me it's not a big deal but I can imagine it being a little crazy that night since you can't prep now since apparently there are multiple versions of the OS in production.

 

I guess they were trying to update stuff during production but still this just causes more confusion.

At least we know it's possible to do it this way for the XB1, that means if people can't connect their XB1 to Live to get the update they can try and do it this way.  I'm sure others will get the day 1 update and have alternate links to the file up at different places for people to get that way.

Cool, so now I can setup a flash drive like I did for the ps4.

I'm trying to figure out which OS file I need to get though to perform the update.

the difference in wording that I see is 'flash' and 'launch'

I would assume the flash one is like the base os image and the launch one is the actual day one patch.

 

All you have to do is look at the 2nd string of numbers, that's the date. 6.2.10210.0(xb_rel_launch 131118-1159)  This is newer, it's dated 2013 11 18.  So it's only a few days old.

 

This should be the one people will be downloading once they get their XB1s.  The other one could be newer but I'm guessing that's the one people will have already on their XB1s.  Seems like there's only 2 to pick from at this point.

This is daft. Microsoft always likes making things complicated. For me it's not a big deal but I can imagine it being a little crazy that night since you can't prep now since apparently there are multiple versions of the OS in production.

I guess they were trying to update stuff during production but still this just causes more confusion.

Not that complicated at all, really. Though when written out like that, it my seem so. Also has the benefit of reducing boot times, and being relatively "brick" proof.
Microsoft has removed its instructions for updating Xbox One without connecting it to the internet.
 
The company issued Eurogamer a statement contradicting its earlier claim that the site could be used to manually update an Xbox One's firmware. The files which users could download to do so have also been pulled.
 
"The site was not an alternative way to take the Day One update and customers still need to connect to Xbox Live for the update," a spokesperson said. "Because of the complexity of this customer support process we've actually removed the page and we will work with customers directly to make sure they have a smooth experience."
 
It may be that the process was simply too difficult to explain - and would probably only have been used by a small percentage of the console's new userbase. That said, anyone who runs into difficulties now may be forced to go through Microsoft support channels to get the files they need, rather than simply obtain them from Microsoft's server.

 

 

 

:/

Mirrors for anyone who would still like to download:

 

Xbox One System Update 6.2.9781.0 (Factory Operating System)
Xbox One System Update 6.2.10210.0 (Launch Day Update)

Impressive actually. The two build dates are pretty much 75 days between them. The total jump of build number is 500. This means that the Xbox team has created a new build of the Xbox OS 6 times each day. They have really worked hard when it's normally 1 build each day as with Windows 8.2 now.

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