Applications open as black windows with Teamviewer

[_neutrino Veteran]

I am running Team Viewer 9 on both the Client and the Host. The Host computer is Windows 8.1 and the Client is Windows 7 Pro.

 

When i open applications i just get a Black windows with borders. This happens with numerous applications but not all of them (i think it might be due to how each app is drawn) either way the two biggest ones that bother me are Visual Studios 2013 and Chrome. However the Battle.net launcher will load without issues.

 

I have attached a screen capture from TeamViewer of Visual Studios you can see the purple border however, you are unable to see the content of the screen. Also even though I have my wallpaper hidden for performance reasons, if i chose to show the wallpaper the content of the app is black not transparent to the wallpaper.

 

Any Ideas?

 

[Brandon H Supervisor]

have you narrowed it down to which computer is the cause?

 

does it do it if you connect to that same computer w/ a different  machine?

[snaphat (Myles Landwehr) Member]

Try unticking the option to remove the desktop wallpaper & try disabling hardware acceleration (if possible).

 

This is where I imagine the issue is stemming from since it is only some apps: http://stackoverflow.com/questions/19089652/teamviewer-and-fullscreen-directx-app 

 

EDIT: ah, it looks like you already did the former and it didn't work.

 

EDIT2: Make sure you don't have any mirror devices from other software showing up in your device manager under Display Adaptors.

[_neutrino Veteran]

Brando, it does he Same regardless of the client computer.

[+Zlip792 MVC]

I am starting to think its not an Intel 3000 Chipset then. I honestly cannot find anywhere that tells me exactly what it is. everywhere just tells me that its Intel HD Graphics.

Here is a GPU-Z Screen capture.

 

This is for the Client computer. (my work computer)

GPU-Z.gif

 

Indeed its not Sandy Bridge IGPU, its one generation before processor.

Try these two Intel latest drivers:

Win 7 64bit - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521〈=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers

Win 7 32bit - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22519〈=eng&OSVersion=Windows%207%20(32-bit)*&DownloadType=Drivers

 

Try this as well:

 

 

Email about this issue to their support on following email, teamviewer has awesome customer support I experienced, they will surely get back to you.

[email protected]