Recommended Posts

Xbox VP Marc Whitten leaves Microsoft

By Michael McWhertor on Mar 17, 2014 at 7:36p

 

Marc Whitten, chief product officer for Xbox, is leaving Microsoft after 14 years with the company, according to an announcement posted to Xbox.com.

 

"I have had the extreme pleasure over the last 14 years to work on the greatest product with the greatest team and for the greatest community," Whitten said in a statement. "Xbox is so special because of the amazing team I've had the opportunity to work with and because our fans are the most incredible fans on the planet. It has been the highlight of my career to work on a product so loved. It's incredibly tough to leave but I am confident the best days are ahead for Xbox fans, in the capable hands of a very talented team."

 

Whitten is leaving Microsoft to join Sonos, a consumer electronics company, as chief product officer.

 

According to Microsoft, the rest of the Xbox leadership team will remain intact, and Whitten's team, including Microsoft Game Studios head Phil Spencer and Xbox chief marketing and strategy officer Yusuf Mehdi, will report to Terry Myerson. Myerson is the executive vice president that oversees the teams building the software and experiences for Windows, Windows Phone and Xbox.

 

Whitten was scheduled to appear at this week's Game Developers Conference to take part in a "fireside chat" about Microsoft's ID@Xbox program for independent developers. He has since been replaced on that panel by Phil Spencer.

 

http://www.polygon.com/2014/3/17/5520130/xbox-vp-marc-whitten-leaves-microsoft

 

 

Best Wishes to Marc Whitten as He Departs Xbox
By Xbox Wire Staff posted March 17, 2014 at 4:15 PM
 
Following the launch of Xbox One, the most successful launch in Xbox history, and the recent launch of ?Titanfall,? the most anticipated game of this generation, the Xbox team is sad to share today that Marc Whitten, Chief Product Officer of Xbox, will be leaving the team to become Chief Product Officer of Sonos.

Marc joined the Xbox team in 2000 and delivered three console generations, Xbox One, Xbox 360, and Xbox, along with helping to build Xbox Live and making it one of the world's top online communities with 48 million members in 41 countries. Xbox One is off to the hottest start in Xbox history, Xbox 360 has sold 80 million consoles and the original Xbox sold 25 million units. Many of you have enjoyed his letters to the community over the years and playing with him on Xbox Live.

?I have had the extreme pleasure over the last 14 years to work on the greatest product with the greatest team and for the greatest community,? said Whitten. ?Xbox is so special because of the amazing team I?ve had the opportunity to work with and because our fans are the most incredible fans on the planet. It has been the highlight of my career to work on a product so loved. It?s incredibly tough to leave but I am confident the best days are ahead for Xbox fans, in the capable hands of a very talented team.?

Phil Spencer, Head of Microsoft Studios, said ?I?ve had the pleasure of working with Marc for more than a decade and he has always led Xbox forward with a focus on our fans and delivering a platform that developers and creators can embrace to deliver incredible games and entertainment. We wish Marc well, while looking forward to the next chapter of Xbox.?

The remainder of the Xbox leadership team will remain intact and Marc?s team will report to Terry Myerson, executive vice president that oversees the teams building the software platform and experiences for Windows, Windows Phone and Xbox.  ?I?m thankful for Marc?s leadership on Xbox and the incredible team he?s helped build,? said Terry Myerson, executive vice president of the operating systems group. ?I look forward to working with Yusuf, Phil and the rest of the team to find a great replacement.?

?Marc played a pivotal role in building the Xbox business over the last 14 years and has been a great partner for me personally,? said Yusuf Mehdi, Corporate Vice President of Strategy and Marketing, ?Marc has built a very strong and passionate team that has delivered innovative technology for game and entertainment fans. Our fans will continue to inspire us to do great work on their behalf.?

You can continue to play with Marc on Xbox Live under the gamertag notwen.

 

http://news.xbox.com/2014/03/games-marc-whitten

 

Pretty big news, it'll be very interesting to see who steps in his place long term. A lot of changes going on at MS.

For now Terry Myerson will step in and the rest of the Xbox team stays the same, just reporting to him, so we will see what impact this has, if anything.

Sounds like Marc got a pretty good job though, so the best of luck to him.

Interesting, well best of luck to him at Sonos. I sure hope that Microsoft manages to pick up another person like Phil Spencer for this role.

Edit: Just seen your update on Myerson filling in, I had to look him up but it seems like he should do a good job for the moment.

As much as I would like to say I'm glad he's gone, I can't, simply because it's one less gamer that is in charge of the division and that's never a good thing. Same goes for Tretton leaving Sony, his replacememnt seems to be another suit. Marc (and others) screwed up with the X1 last year but at least he knows the business and would be able to set it straight like the team at Sony did with PS3. Makes you wonder how the hell Reggie and Iwata have managed to last this long.

 

I wouldn't be surprised if we see a few more leaving MS in the coming months as the reorganisation continues.

For some reason, It doesn't worry me that Whitten is leaving. Spencer can stay, he seems decent for now. Microsoft really needs to track down J-Allard, Give him a blank check, and let him run free.

The Xbox can be special (very special IMHO). But Microsoft is it's own worst enemy...

  • Like 2

WTF?!

I hope Myreson runs Xbox as tight as he has run Windows Phone, which despite market response is an excellent product.

As much as I would like to say I'm glad he's gone, I can't, simply because it's one less gamer that is in charge of the division and that's never a good thing. Same goes for Tretton leaving Sony, his replacememnt seems to be another suit. Marc (and others) screwed up with the X1 last year but at least he knows the business and would be able to set it straight like the team at Sony did with PS3. Makes you wonder how the hell Reggie and Iwata have managed to last this long.

I wouldn't be surprised if we see a few more leaving MS in the coming months as the reorganisation continues.

He always seemed more involved and tuned in than say Don Mattrick or Yusuf Mehdi. Yusuf Mehdi needs to go IMHO.

As much as I would like to say I'm glad he's gone, I can't, simply because it's one less gamer that is in charge of the division and that's never a good thing. Same goes for Tretton leaving Sony, his replacememnt seems to be another suit. Marc (and others) screwed up with the X1 last year but at least he knows the business and would be able to set it straight like the team at Sony did with PS3. Makes you wonder how the hell Reggie and Iwata have managed to last this long.

 

I wouldn't be surprised if we see a few more leaving MS in the coming months as the reorganisation continues.

Whitten, was starting become suit'ish (yep just made that up now) I know as you get promoted and such, your role changes. But who your catering to doesn't. Video games is probably the most different thing at Microsoft than just about any of their other products. When you try to push Xbox into an business environment because of Skype, you have already lost your way. Give Spencer the promotion and let's see where he takes things. Myerson is a geek so that's a positive. But not all gamers are geeks, and not all geeks are gamers.

There comes a time when the old folks step away and new people take over.  The thing is, the Xbox team shouldn't have been off on it's own doing whatever it wanted to begin with, it made no sense.  That's why the XB1 missteps happened before the launch.   Since Xbox is another platform that runs games and soon more apps if they open it up, it makes more sense for the OS group to have oversight IMO.  That means the tools and services that run on Xbox, Windows and WP will work better together than before.   After that, when it comes to games, it's whoevers in charge of the studios to handle that and push first party titles forward.

He always seemed more involved and tuned in than say Don Mattrick or Yusuf Mehdi. Yusuf Mehdi needs to go IMHO.

 

Agreed, Yusuf is an absolute disaster for them. Don started out well but I suspect a lot of what he overseen in the beginning was already set up and he had little to do with. The closer to 2010 it got the worse he did. Running EA is very different than a running a console and reporting to Ballmer is just asking for trouble.

 

I'd definitely prefer to see Yusuf and Spencer go over Marc.

There comes a time when the old folks step away and new people take over. The thing is, the Xbox team shouldn't have been off on it's own doing whatever it wanted to begin with, it made no sense. That's why the XB1 missteps happened before the launch. Since Xbox is another platform that runs games and soon more apps if they open it up, it makes more sense for the OS group to have oversight IMO. That means the tools and services that run on Xbox, Windows and WP will work better together than before. After that, when it comes to games, it's whoevers in charge of the studios to handle that and push first party titles forward.

I kinda agree with this, and kinda not. I think the Xbox team should be allowed to go as far as their imagination takes them. This is what made the OG XB and the 360 so widely popular. Don't get me wrong, they can't be in the red like the previous generations either. Allard, Kim, and Fries were fun and imaginative. When they first formed the division, the first thing they did was go to a different building to get away from the suits.

You can see towards the end of the 360 & beginning of the One, the results of the Mattrick, Yusuf (and somewhat Whitten) influence...

  • Like 1

I kinda agree with this, and kinda not. I think the Xbox team should be allowed to go as far as their imagination takes them. This is what made the OG XB and the 360 so widely popular.

Honestly, I don't think the Xbox team should have to worry as much about the underlying OS. At least with the reorg and with Myerson taking over the VP spot, they should get the OS support they need and can take that and run with it as needed for the Xbox specifically.

It was annoying last gen how many little things were impossible for the 360 simply because its OS was so limited in scope.

On a side note, why was my comment in the first post added to a quote from an article?

As much as I would like to say I'm glad he's gone, I can't, simply because it's one less gamer that is in charge of the division and that's never a good thing. Same goes for Tretton leaving Sony, his replacememnt seems to be another suit. Marc (and others) screwed up with the X1 last year but at least he knows the business and would be able to set it straight like the team at Sony did with PS3. Makes you wonder how the hell Reggie and Iwata have managed to last this long.

I wouldn't be surprised if we see a few more leaving MS in the coming months as the reorganisation continues.

Trettons replacement has worked on many Sony games. I posted a link about it in the tretton leaving topic. You must of missed it Andy?

As for this news we should expect changes within MS, but it is true losing gaming business to full on suits will be a glum future for the whole industry.

Agreed, Yusuf is an absolute disaster for them. Don started out well but I suspect a lot of what he overseen in the beginning was already set up and he had little to do with. The closer to 2010 it got the worse he did. Running EA is very different than a running a console and reporting to Ballmer is just asking for trouble.

I'd definitely prefer to see Yusuf and Spencer go over Marc.

Spencer??? Why?

Well the Xbox team has been like the a 3rd century Roman state for years now, emperors and senators come and go, you barely get to know them. And some you think left are amazingly still there. I mean, Greenberg is still around, isn't he? And they have so many titles, who can keep track? Must be an HR nightmare. What's with the anti-Yusuf Mehdi sentiment? Guy seems amicable enough, didn't notice anything off that he said. Albert Panella is one dude they need to promote...he was very good with mitigating a lot of the misunderstandings regarding X1. Not sure he still works there, though...

 

And what the hell happened to Shane Kim? Liked the guy, but he was off on the sales thing with his brazen statements that 360 will demolish PS3. Oh 2008, how we miss thee.

 

Pretty sure Don left because his vision for X1 was eventually rejected. At least MS take care of their own, they got him the Zynga position, they also took care of Adam Orth...guy was supposedly fired only to emerge a year later developing his own game. Either he's independently wealthy or the exit package was quite nice! :woot:

 

 

EDIT: yes, forgot, all the best to Mr. Whitten, he contributed a lot, and i'm sure he'll be fine. A decade and a half in the same company is not bad, admire people that can do that.

I kinda agree with this, and kinda not. I think the Xbox team should be allowed to go as far as their imagination takes them. This is what made the OG XB and the 360 so widely popular. Don't get me wrong, they can't be in the red like the previous generations either. Allard, Kim, and Fries were fun and imaginative. When they first formed the division, the first thing they did was go to a different building to get away from the suits.

You can see towards the end of the 360 & beginning of the One, the results of the Mattrick, Yusuf (and somewhat Whitten) influence...

 

Going as far as they could think of is why they were in a bind before the release, you need oversight at some level.  And besides that point you don't need the Xbox division to be isolated on it's own, it makes no sense when you're part of a bigger company called MS.  The fact of the matter is,  the Xbox guys come up with a hardware design and what they want it to do, the OS group handles the OS like it's suppose to do, the services side adds the apps from their end on it while the studios works on games.   After the OS group does it's thing the Xbox team can handle what goes on top, but having them try to do it all is why things are behind even now.  Why is Windows  on 6.3 and XB1 still on 6.2?   And let's not forget that the work was behind so much that the OS group had to stop working on other things to go over and help finish the XB1s OS.   This was reported last year around E3, now notice how we're getting more updates and faster, part of this is out of need though but it's also because the OS group is doing what it does best in this case.   They're already going to start previewing the next 1404 (April update) now.  

 

They can have all the imagination they want but like the Skype team, which was alone doing it's own thing for a year or so, it's not worth it, not better for the products as a whole either.  

Going as far as they could think of is why they were in a bind before the release, you need oversight at some level.  And besides that point you don't need the Xbox division to be isolated on it's own, it makes no sense when you're part of a bigger company called MS.  The fact of the matter is,  the Xbox guys come up with a hardware design and what they want it to do, the OS group handles the OS like it's suppose to do, the services side adds the apps from their end on it while the studios works on games.   After the OS group does it's thing the Xbox team can handle what goes on top, but having them try to do it all is why things are behind even now.  Why is Windows  on 6.3 and XB1 still on 6.2?   And let's not forget that the work was behind so much that the OS group had to stop working on other things to go over and help finish the XB1s OS.   This was reported last year around E3, now notice how we're getting more updates and faster, part of this is out of need though but it's also because the OS group is doing what it does best in this case.   They're already going to start previewing the next 1404 (April update) now.  

 

They can have all the imagination they want but like the Skype team, which was alone doing it's own thing for a year or so, it's not worth it, not better for the products as a whole either.

I see where you are goin but, I'm still very mixed about it.. Having the Xbox team separated in a different building to me was genius move. When a suit gets their hands in the mix, the results are never good. The OS group coming in and doing their part is acceptable. But once again, no suits. When doing these things it has to be "Gamers & Geeks" only.

At E3 and other conventions, let the geeks and gamers speak...

But I do believe you have to keep at least one suit around, to keep out if the red

Yusuf, Panello, and Whitten, Mattrick....shouldn't even be allowed around the product.

They'd still do what they want to a extent, all I'm saying is that they shouldn't try to do everything on their own in isolation. The Xbox team should be working hand in hand with the OS group and the services group and so on, no more solo teams not working with each other.

They'd still do what they want to a extent, all I'm saying is that they shouldn't try to do everything on their own in isolation. The Xbox team should be working hand in hand with the OS group and the services group and so on, no more solo teams not working with each other.

 

 

J Allard said the reason they chose to go to an isolated building is because of the suits....  You had people like Ballmer, and others who had/have NO clue about this sector of consumer entertainment, wanting to prod and poke.  Of course you want the Xbox Team working with the Windows Team.  But I still like the isolation.  The Xbox Team can drive down to the Xbox Building and work together.  

 

Can you imagine being in the main building and having 4-5 different bosses walking by... Adding their 2cents or taking things that should be in there, and all 5 bosses have a different perspective on this... that would drive me insane.

 

That's why J Allard couldn't take it any longer.  If you have a talent that special on your team, you trust them to do the right thing.  Even Peter Moore was good for the 360, he was likable.  And tried his best to stay out of the "talented" folks way.  A proper bridge between the Tech's and the Suits...

J Allard said the reason they chose to go to an isolated building is because of the suits....  You had people like Ballmer, and others who had/have NO clue about this sector of consumer entertainment, wanting to prod and poke.  Of course you want the Xbox Team working with the Windows Team.  But I still like the isolation.  The Xbox Team can drive down to the Xbox Building and work together.  

 

Can you imagine being in the main building and having 4-5 different bosses walking by... Adding their 2cents or taking things that should be in there, and all 5 bosses have a different perspective on this... that would drive me insane.

 

That's why J Allard couldn't take it any longer.  If you have a talent that special on your team, you trust them to do the right thing.  Even Peter Moore was good for the 360, he was likable.  And tried his best to stay out of the "talented" folks way.  A proper bridge between the Tech's and the Suits...

 

 

See, I get that, I'm not talking about Suits going in and taking full control, I'm talking about the Xbox team working with the other teams in MS on things.  There's no reason why the Xbox team should try to do everything from top to bottom on it's own and not work together with other groups.  Take for example how the 360, to this day, iirc, still doesn't support connecting a WP device to it so you can access the media on it and play it, but from what I remember it supports others.  Things like that for example make little sense, why the 360 doesn't work well with a number of different MS products or technologies is mind boggling.  

Honestly, I don't think the Xbox team should have to worry as much about the underlying OS. At least with the reorg and with Myerson taking over the VP spot, they should get the OS support they need and can take that and run with it as needed for the Xbox specifically.

It was annoying last gen how many little things were impossible for the 360 simply because its OS was so limited in scope.

On a side note, why was my comment in the first post added to a quote from an article?

 

My bad, I must have pasted the quote over the top of your comment when I added the stories to OP.

 

What has Spencer done at MS to warrant him being fired?

 

 

Spencer??? Why?

 

He's in charge of the software right? He signs off what they ship, so take for instance making yet another GoW and scrapping new IP. The guy needs a kick up the ass to bring something new to the platform and not just 1 game every blue moon.

 

Well the Xbox team has been like the a 3rd century Roman state for years now, emperors and senators come and go, you barely get to know them. And some you think left are amazingly still there. I mean, Greenberg is still around, isn't he? And they have so many titles, who can keep track? Must be an HR nightmare. What's with the anti-Yusuf Mehdi sentiment? Guy seems amicable enough, didn't notice anything off that he said. Albert Panella is one dude they need to promote...he was very good with mitigating a lot of the misunderstandings regarding X1. Not sure he still works there, though...

 

And what the hell happened to Shane Kim? Liked the guy, but he was off on the sales thing with his brazen statements that 360 will demolish PS3. Oh 2008, how we miss thee.

 

Pretty sure Don left because his vision for X1 was eventually rejected. At least MS take care of their own, they got him the Zynga position, they also took care of Adam Orth...guy was supposedly fired only to emerge a year later developing his own game. Either he's independently wealthy or the exit package was quite nice! :woot:

 

 

EDIT: yes, forgot, all the best to Mr. Whitten, he contributed a lot, and i'm sure he'll be fine. A decade and a half in the same company is not bad, admire people that can do that.

 

Penello has to go. The guy is another PR nightmare and doesn't know when to shut up. It's like the rest of them saw sense last summer but he slipped through the net and still continues to cause controversey over at Gaf etc. Shane Kim left a few years ago, even before Kinect launched. Yusuf is in charge of marketing IIRC. Probably the brains behind slogans "beta tested in the future" :no:

 

I'd say the gaming community screwed the X1 last year, not Microsoft.

 

I didn't realise we had a hand in making the console :/

This topic is now closed to further replies.
  • Posts

    • You still can, its just under the Transform flyout for WordArt now
    • Likely nothing will be done in corporate America, there have been countless Tesla self-driving incidents. Then again, there have also been countless human operated incidents. It's literally daily news here in Canada, to the extent that it's now odd if we get a day where a collision doesn't get announced on the radio throughout the day...
    • SKG Hand Massager with Heat OS500 hands on by Steven Parker I was offered the chance to test out the SKG Hand Massager with Heat OS500, and full disclosure, they let me keep it regardless of my findings. Anyway, I jumped at the chance due to my long hours sitting at my desk, mousing around. Apologies for the knife cut across the top of the box; that was my doing, being a bit too heavy-handed with opening up the outer packaging. First up, what's in the box: SKG Hand Massager with Heat OS500 1x Type-C charging cable User Manual 1-Year Warranty (card) In short, everything you need to get started. According to the official Amazon listing, here are the key features: Full-Hand Air Compression: OS500 wraps your fingers, palm, and wrist with multi-chamber air compression for a complete hand relaxation experience. The extended massage chamber helps cover more of the hand and wrist area than standard palm-only hand massagers Palm Kneading with 6 Modes & 6 Intensities: Built-in palm kneading rollers add a hands-on massage feel, while 6 preset modes and 6 pressure levels let you choose the comfort level that fits your day—from gentle relaxation to a firmer full-hand massage 3 Heat Levels with Cooling Fan: Choose from 104°F, 113°F or 122°F warmth to suit different seasons and comfort preferences. The built-in cooling fan helps reduce stuffiness during heated sessions, keeping your hand feeling fresh and comfortable Easy Visual Display & Smart Timer: The digital image display clearly shows massage area, mode, intensity, heat level, and remaining time at a glance. Select 10, 15, or 20-minute sessions for quick office breaks, evening relaxation, or everyday hand care Rechargeable, Cordless & Comfortable: A 3000mAh battery supports over 90 minutes of full-function use on a full charge, with convenient USB-C charging. The soft inner lining, smooth ABS/PU finish, and premium black-gold design make OS500 ideal for home, office, or gifting With all that out of the way, here are my own findings. I gave it a try on both left and right hands, and as you can maybe see from the above YouTube Short, (sorry for the shaky video), my whole hand fits in, but my wrist barely enters the Hand Massager. I was able to push through a bit more with my fingertips extending out the other end to get a bit of massaging on the start of my wrist. Usage For some reason, there is a strap that is very difficult to fasten to my wrist with one hand. I am not sure what function it has, and it isn't mentioned in the user manual. The only thing I could find was in the product images that claimed "wrist precision". Unlike the Bob and Brad Hand Massager, this device does not massage the wrist anyway, even though a "wrist mode" is mentioned, which must be for smaller hands than I have, as it is mainly intended for the hand and fingers. In addition, for its steeper price, there are no disposable gloves provided in the box, which is a bit of an issue considering the internal cover (which appears to be elasticated nylon) cannot be removed for washing; so you are left with only one choice: always thoroughly wash your hands before using it. I can imagine this thing getting a bit grimy after a period of use, and that is a bit of a shame. With that said, the buttons on the device, from left to right, do the following: Heat button: 3-level heat control at 104°F, 113°F, or 122°F Mode button: Auto mode Circular mode Soothing mode Relax mode Palm and fingers mode Palm and wrist mode Intensity button: from (First-time users) 15Ka, 25Ka, 35Ka, 45Ka, 55Ka, 60Ka (Intensive relief) Knead button: on or off (6 pressure levels) Power button: Long-press to turn on or off Cooling button: turn on or off the cooling fan Also, in the product imagery, it states there are 36 "custom modes," but nowhere is it listed what these modes are. I can only imagine that they mean a combination of all of the above settings in different intensity levels. The device itself seems to rely on a single "kneading" mechanism located at the palm area of the hand, which spins when in use, and the other massage features are mainly utilized through the air sacs, increasing and decreasing at various levels on the hand and fingers. I am not sure it offered too much relief for someone who is typing and operating a mouse for hours at a time; further testing may be required. It does feel nice, though. Finally, you may be wondering how this fits into the scope of a tech website? Well, let me tell you something: sometimes I sit for up to 15 hours working on Neowin, and although I take breaks in between, it takes a toll on my body. I think in the immediate absence of a partner to apply relief, a good massager like this Hand Massager can shed the strains of the day in just a couple of 15-minute bursts. On the official website, this has an MSRP of $99.99, but luckily for our readers, it is selling at $10 off for just $89.99 right now on Amazon. SKG Hand Massager with Heat OS500 for $89.99 (with $10 off coupon), $99.99 MSRP For me, this gets a thumbs hands(?) down. However, it could be improved by making it so that the protective covering could be removed and thrown into the washing machine, or get yourself some disposable gloves to use with it. As an Amazon Associate, we earn from qualifying purchases.
    • Thanks for the info, but I'm still not sure if I need this....
    • We check out the SKG PS700 Neck Massager by Steven Parker I was offered the chance to test out the SKG PS700 Neck Massager, and full disclosure, they let me keep it regardless of my findings. Anyway, I jumped at the chance due to my long hours sitting at my desk; I figured it could offer some neck pain relief. What's in the box: SKG PS700-2 Neck Massager Rechargeable Battery (inside massager) Type-C USB cable User Manual Quick Start guide 1-Year Warranty In short, everything you need to get started. According to the official listing, here are the key features: Biomimetic Kneading & High Torque Motor: Designed with innovative biomimetic kneading heads that perfectly simulate the touch of human hands. Powered by a high-torque motor, this massager delivers powerful and precise deep tissue relief to effectively target stiff neck muscles and release built-up tension Soothing Heat & Integrated Sound Relaxation: Experience the ultimate Relaxationation with our dual-action approach. The soothing heat function gently warms your neck, while the built-in sound Relaxation provides calming audio tracks, helping you achieve a state of mindfulness and mental tranquility during your physical massage Cordless Convenience & Travel-Ready & Father's Day Gifts: Crafted for maximum portability and ease of use. Its lightweight, cordless design allows you to enjoy a premium massage anywhere without the hassle of tangled wires-whether you're taking a quick break at your desk or winding down at home Versatile Relief for Home & Office: An essential wellness companion for office workers, gamers, frequent travelers, or anyone looking to integrate mindfulness into their daily routine. It seamlessly fits into your lifestyle, providing instant neck relief whenever and wherever you need it Safe & Premium Materials: Manufactured with high-quality, skin-friendly materials to ensure a safe and comfortable experience without irritation. SKG backs this device with dedicated customer service, making it a thoughtful tech-health gift for family and friends App & Bluetooth Music Control: Connect via Bluetooth to control your massage settings through the dedicated app and enjoy your favorite music during your massage session for a fully customizable and immersive relaxation experience Red Light Warmth Technology: Features advanced red light warmth technology that penetrates deep into neck muscles to enhance blood circulation and provide soothing comfort while relieving muscle tension and stiffness Design With all that out of the way, here are my own findings. SKG does not say what materials are used to make the neck massager. However, on the product website, it mentions "soft-touch silicone" with what looks like PU leather cushioning, with the rest being mostly made up of plastics. On the inside of the massager, there are two "biomimetic kneading heads" that are motorized for the different styles of massage, which are not actually listed at all in the paper user manual, but the standard included modes are: De-stress mode, Mediation mode, Relax mode, Shiatsu mode. The massager looks quite premium and is actually very comfortable to wear. This massager is small and light enough to go anywhere, as it doesn't get in the way of anything, so I was able to use it in the chair while writing this review. Unlike the back massager, SKG does not warn in the user guide not to use it for more than 30 minutes a day (or two 15-minute sessions). However, there is a long laundry list of important safeguards to consider before and during the use of the device, and it is warned that the neck massager is not waterproof. It also includes a 1,400mAh battery with a rated power of 14W and input of 5V, which is the standard for up to USB 3.0 power (although the Amperage is not mentioned at all). SKG does not say how long it takes to charge, but a quick calculation at 2A (if that is what it is) would mean it would take roughly 1.5 hrs to charge from empty. In any case, the light around the button changes from orange to green on a full charge. In addition, it is not possible to use the device while it is charging. On the right of the neck massager is the On/Off and modes button, which also acts as a joystick. You can operate all the modes directly from the power button, as well as the app, which I'll get into a bit later: Push up: Short press to adjust Heat levels On/Off button: long press Mode Switching: Short press (while in operation) ➕ Push left: increase Music volume ➖ push right: decrease Music volume Push down: Short-press to turn Music on or off The massager defaults to De-stress mode, and it is not stated anywhere if the neck massager has overheat protection. This time around, regarding heat, the only detail I could find is that it has "triple action soothing heat." The temperature stages are not listed anywhere in the paper manual, Amazon listing, or official website. The heat levels can be adjusted through the app or directly on the device using the joystick button. Usage There's also the SKG Health app, which makes using the massager far easier than feeling around for the button on the side of your neck. If the app is stopped, you are required to log in with a verification code over email, which I am not too pleased with, as this means it will only work that way for however long SKG decides to support it through said app. However, I was not able to get the app to connect to the OS500, which I have reported back to my contact. Bluetooth appeared to be working on the neck massager as it became available to pair with my phone, but the SKG app failed to discover it. Before I forget, there's also a switch next to the USB charging port to deactivate and activate the Voice Prompt, which, when enabled, audibly tells the user when switching intensities, modes, or connecting to the app and informs when the massages start and are completed. That said, on to my likes and dislikes, which are listed below. What I didn't like Unable to connect the Neck Massager to the app Use through the mobile app relies on continued support from SKG What I liked Can be used without the app Cordless use Light and comfortable to wear Heat is also quite comfortable Where to buy: According to the official website, this has an MSRP of $249.99, but is currently $50 (on Amazon). To sweeten the deal a bit more, there's also an in-page coupon that knocks a further $20 off the price. SKG PS700-2 Neck Massager for $179.99 on Amazon (was $199.99) Apply the in-page $20 off coupon for the final price of $179.99 Just like the back massager, this gets a confused thumbs up (due to the cost). However, I cannot rate it through app usage as it failed to connect. As an Amazon Associate, we earn from qualifying purchases.
  • Recent Achievements

    • Dedicated
      Almohandis earned a badge
      Dedicated
    • Dedicated
      JuvenileDelinquent earned a badge
      Dedicated
    • First Post
      DrWankel earned a badge
      First Post
    • Reacting Well
      DrWankel earned a badge
      Reacting Well
    • Week One Done
      Supreme Spray LV earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      505
    2. 2
      +Edouard
      184
    3. 3
      PsYcHoKiLLa
      86
    4. 4
      Michael Scrip
      78
    5. 5
      Steven P.
      76
  • Tell a friend

    Love Neowin? Tell a friend!