Recommended Posts

Hi all i have a my friend's PC Windows 7 and it is infected by malware Search Protect by Conduit, that sits in the taskbar notifications in the 'show more hidden icons'. I have used Spybot Search and Destroy and Anti Malware Malwarebytes, and they can't seem to remove it. This  I have deleted the extension on Google Chrome and there is no sign of a Conduit or Search Protect in Program files and start menu. 

 

Can anyone assist please. I have also installed BitDefender Anti-virus free for future protection.

Link to comment
https://www.neowin.net/forum/topic/1238050-get-rid-of-malware-by-conduit/
Share on other sites

Malwarebytes Free and download and put to a cd or flash drive Microsoft offline security scanner (32 or 64 bit depending on your friends OS) as well.  Reboot the system and boot from the media you just made run the scan and reboot when done in safe mode and go through all those steps again.

 

You also want to go to connections in internet options and make sure a proxy server was not setup.

if it is just loading the page even when the homepage is set to something else, check the actual short cuts properties. I have seen where it changes the default shortcut to open their website instead of just opening the browser.

if it is just loading the page even when the homepage is set to something else, check the actual short cuts properties. I have seen where it changes the default shortcut to open their website instead of just opening the browser.

 

google "adwcleaner beeping computer" download that run it no more web browser hyjack (its a registery hack)

Malwarebytes does remove it, but you will have extensions that will re install it AND even if you remove the extensions you will re install by being redirected to a drive-by script infection on the home page they direct you too.

 

3 step  removal.

 

1) Open your web browser. Change home page and search defaults to google.com

 

2) delete unknown/suspicious extensions.

 

3) run malwarebytes, delete what it finds, and reboot. 

 

As a side note: I seen an infection the other day where the user "allowed" a script to actually create a new chrome browser account and was logged in permanently. Make sure to check that's not the case.

I use JRT (Junkware Removal Tool), ADWCleaner, and Malwarebytes. The first two typically remove a few things Malwarebytes doesn't.

Then I manually check extensions and homepage.

I had one the other day that added it's URL to the shortcut for Chrome, so after cleaning, it would still open the incorrect homepage.

Try Combofix, then scan with malwarebytes.

DO NOT use Combofix !

No novice should mess with Combofix - you can totally hose your system if you dont know what you're  doing.

Have you also tried Norton? Power Eraser ?

I wouldnt use anything that start with Norton - but thats just me.

DO NOT use Combofix !

No novice should mess with Combofix - you can totally hose your system if you dont know what you're  doing.

 

People have been saying that for years, i've never had ANY problem with just running it on a system. and i've probably ran it on 100 systems.

People have been saying that for years, i've never had ANY problem with just running it on a system.

Same here, but so many times I have heard it from people who I thought knew what they were talking about - and there are other options - so I just steered people clear of it.

I've had absolutely no problem with Combofix either. I've used it on hundreds of computers over the years. There isn't much the average user needs to know - you just run it and Combofix sorts itself out. There is minimal user interaction needed apart from the initial antivirus warning.

I will say that I am completely out of the loop on the latest threats and their removals.

For the last 3 years I have been installing webroot Secure Anywhere on every machine I deal with (about 30) outside of work.  And havent had a single infection outside of a buddy of mine who lives on 4chan and deep web, and he gets an occasional infection, but its easily removed with a quick scan...  I cant say enough about that software.

First check the programs and features list. Most of the time there is an option to uninstall it. If not, Just Run Adwcleaner and Malwarebytes. You may want to run CCleaner first as it makes the scan go faster.

 

also check your tasks ... start / run / tasks and see if there is a startup task. ...You could also try process explorer and then use the feature which allows you to click an object on the screen and it points you to which exe it is.

Hello,

Most, if not all, anti-malware companies treat Conduit's software as a Potentially Unwanted Application, not malware. One of the reasons for this somewhat-less designation is because their software can be uninstalled by the user and they provide assistance with removing it.

Conduit's Browser Protect software can actually be removed through the Uninstall or Change a Program (filename: APPWIZ.CPL) applet in the Control Panel.

If that doesn't work, you could try contacting Conduit directly and asking them to walk you through removing their software.

Regards,

Aryeh Goretsky

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Thanks
    • I actually got to use one of those so called "backup codes" once. It was for a customer, I choose the backup code option, and by the grace of god, they actually hade them printed out. Imagine my surprise, when after using the backup code, Google then told use we had to enter a code they just sent to the gmail address we currently did not have access to. I was not amused, Google backup codes should be the end all get out of jail free card, because you had to have access to the account to even get them.
    • On the topic of being locked out of a service. Recently two different friends of mine got locked out of their Google accounts. Both were hack attempts and one of them is waiting 30 days before he can get back in. He had backup codes and MFA but not a passkey. It was a browser token hack. Anyhow he has to wait 30 days for the dispute or whatever to end. The other person only had a password and is screwed losing all of the email, docs and years of photos. Google won’t help her at all. Her fault because she had no backup/recovery setup. Enable passkeys if possible. Also do NOT use browser based password managers. If using a cloud service make sure it is one you can fully sync to one of your devices so you can back it up. Like a PC or Mac with some backup drive plugged into it. Google is the worst to use IMHO. You can’t sync your photos at all. You have to use the “Take Out” service which is manual and takes days. That service strips the meta data from your photos. Also Google Docs synced to a device are useless without a Google accounts. MS Office/Libre Office is not going to open a link to a Google doc to a dead account.
    • Why you need to take back control of your synced passwords and how to go about doing that by Paul Hill Credit: Pixabay Last month, when Google decided to introduce daily and weekly caps for Gemini, it reignited an anxiety of mine, that you can’t really depend on service providers to maintain features forever, and it got me looking into free software (as in freedom) in other areas too. One app I quickly came across was KeePassXC on desktop and KeePassDX on Android as an alternative to password manager lock-in within the Chrome or Firefox ecosystems. I personally like to switch around with browsers, and using either password manager is inconvenient, so something like KeePassXC was interesting to me. The main issue with it now is syncing; I was not sure how to do that. After a bit of research, I came across Syncthing, a tool I was vaguely familiar with but had never used because it seemed complicated. However, I was completely wrong, and honestly, I think everyone should use it if they use multiple devices. It essentially lets you share folders peer to peer across all of your devices, no cloud services that you don’t control necessary! And it was fairly simple to set up, if not a bit clunky. Since setting it up, I’ve also started using Syncthing to back up other apps too, so don’t think it’s limited to just saving password databases. You can use it for pretty much anything you use Dropbox or Google Drive for. Before continuing to talk about those apps a bit more, let’s walk back a bit and talk about browser sync. Ever since the late 2000s and early 2010s, really, since we have been using smartphones, browser sync has been a necessity of life. I don’t know about you, but I have hundreds of passwords saved. For the most part, they’re all unique, so I don’t remember them and rely on software to manage them for me. Until recently, I’ve relied on password managers in Chrome and Firefox, but what I always found annoying was that it can be hard to transfer them between browsers. Sure, on Windows it is simple enough, but on Linux, exporting bookmarks has been temperamental. It works OK nowadays, but not too long ago, Chrome required you to enable exporting passwords in chrome://flags. The situation is even worse on mobile; there is no exporting or importing of passwords of any kind. You literally have to do it on a desktop, which is incredibly annoying in our mobile-first world. Sync also lets us take out bookmarks, history, tabs, and autofill data easily. To enable sync, it’s just a matter of signing into the browser once, and it handles the rest. It’s nice and easy. Obviously, all this has some issues, including those I’ve outlined above about it being hard to transfer data between browsers, but also things such as account suspension, lost account passwords, and other lock-in mechanisms, such as passkeys, being tied to a specific browser. On a sidenote, I have just removed all of my passkeys because they can make it harder to move browsers. I think the biggest threat to your synced passwords, especially if doing this with Google, is having your account suspended. I don’t ever expect mine to be suspended, but you do hear horror stories on Reddit where people lose access to their Google accounts. Imagine if you have hundreds of passwords, then suddenly lose access to them because Google froze your account, what would you do? So yes, it can be nice to use these syncing services for their convenience, but they also have risks. You may have seen me going on about free software quite a bit in my editorials. It’s essentially a concept championed by the Free Software Foundation. It’s software under particular licenses that grant you four freedoms: run the program for any purpose (0), study and change the source code (1), redistribute copies to others (2), and the freedom to distribute modified copies to others (3). For example, if there is an app I use and one day it gets abandoned by the developer, I can keep running it or even clone the software and continue developing it. Look at the myriad of cool services Google has run over the years before killing them. You can’t take the source code for those because they are proprietary, for the most part. Both KeePassXC and Syncthing are free software, so I get the freedoms listed above. In my use case where I’m syncing a database full of my passwords, I also get proper ownership over my data, there is no losing access to the database due to a frozen account, I can access the code of the tools I’m using, and I can get support from real people online if I run into issues, rather than having to consult a vague help page from an opaque company. With the KeePassXC password manager, you create a .kdbx file, which is what will be synced between devices. KeePassXC has cross-platform apps and also has browser extensions so that the browser can fetch passwords from the database once it is unlocked. Meanwhile, Syncthing is a peer-to-peer file sync tool where you can select folders to sync between your devices. Just pop files in the folders you choose, and then they will be available across your other devices whenever they come online. Syncthing is resilient as it works over both LAN and the internet and only ever sends content between your devices, never to a third-party server somewhere else. By combining these two pieces of software, you can essentially replicate the browser sync functionality. I have had a weird, conflicting issue where a new file is appearing, but it doesn’t seem to be impacting my main password database, which is updating between devices just fine. If you want to get a setup similar to what I have, you will need to go here to download KeePassXC for your computer. Once you have that, you will need to download your passwords from your web browser to a CSV file. In Chrome, you can type chrome://password-manager/settings into the URL bar, and you should see an option to download your passwords under Export Passwords. This will give you the CSV file you need for importing into KeePassXC. If you use a different browser, just use a search engine and type “browser-name export passwords” and muddle along. In KeePassXC, you’ll want to press Import File from the home screen, select the CSV file, and create a new database from it. On one of the screens of the wizard, there will be a Title field with a drop-down selected to none. Change this to Title and continue. You’ll select a name for the database, the encryption level (the defaults are fine), and then you will pick a password. I would choose four unrelated words that are easy for you to remember, as you’ll be typing them fairly often to access your passwords. When you have all your passwords in your new database, you will want to set up the browser extension so that your browser can fetch passwords from KeePassXC. Rather than explain how to do that here, refer to KeePassXC’s guide on how to set it up properly. Once you’ve got that set up, you want to install KeePassDX on Android. You can grab it on the F-Droid store and the Google Play Store. For iPhone users, there are other .kdbx-supporting apps, but I haven’t tried any of them, so have a look around and use what suits you. Once you have that done, you will want to install Syncthing on your computer and find a third-party app for your mobile device. On Android, I use an app called BasicSync; there are also options for iOS, but again, I’ve not tried these. Once you’ve got SyncThing, you’ll want to set it up and connect all of your devices together and share a folder between your gadgets. PCWorld has a good tutorial on setting up a synchronized file between your devices using SyncThing. Once you’ve set it up, congrats, you’ll never have to touch that stuff again except for adding or removing devices. I’ll be honest, I didn’t particularly like setting up Syncthing. It didn’t take me a massive amount of time, but I think I had to check online because I found it a bit confusing. That said, I’ve had it running for several weeks now and never need to touch the Syncthing settings, so that’s very nice. I also mentioned a conflicting file. I’m not sure why this is appearing, but the main .kdbx file seems to be updating and syncing just fine. What’s nice is that both KeePassXC and Syncthing are free software, so they won’t just vanish one day; you can take the code and fork the project or use a range of alternative implementations that others have made. It’s also nice that it works over LAN, so even if your ISP is having problems, your passwords will still sync. One area where you will want to be a bit more careful with this setup is if you only have one device. I am OK because I have a computer and two phones, all synced up. If you just have one device, you will probably want to store a backup of your .kdbx file somewhere else. Obviously, you’ll also want to remember your password really well, too. If you get locked out, it's game over. Overall, if you want to take back control of your computing from big tech, taking control of your passwords is an important part of this. You don’t need to immediately clear out your browser’s password manager; try running KeePassXC and the password manager concurrently for a while to see if you run into any problems. If you do try this out, let us know some other creative ways to use Syncthing. I haven’t really come up with a solution about what to do with my bookmarks, for example.
    • If the price was a dollar, someone would complain "Why isn't it free?" If it was free, someone would complain they weren't being paid to play it.
  • Recent Achievements

    • Week One Done
      Supreme Spray LV earned a badge
      Week One Done
    • One Month Later
      Genuinetonerink- Dubai earned a badge
      One Month Later
    • Week One Done
      Genuinetonerink- Dubai earned a badge
      Week One Done
    • One Year In
      hhgygy earned a badge
      One Year In
    • Week One Done
      AMV earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      513
    2. 2
      +Edouard
      163
    3. 3
      PsYcHoKiLLa
      88
    4. 4
      Steven P.
      74
    5. 5
      Michael Scrip
      73
  • Tell a friend

    Love Neowin? Tell a friend!