odd issue with Walmart.com and the cart

By jnelsoninjax
in Smart Home, Network & Security

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Grand Master

jnelsoninjax

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My wife is visiting family in Oregon and she called me yesterday about an issue that she has been having with walmart.com, whenever she tries to add anything to the cart she gets the message "An error has occurred while adding an item to the cart. Please try again shortly." I checked her system via teamviewer and after removing Trovi, a rather annoying piece of malware, and resetting everything back, the issue still exists, and it's not limited to a specific browser as she has tried FF,Chrome, and IE and they all fail to add. I googled the phrase "An error has occurred while adding an item to the cart. Please try again shortly." and I find a website that lists other people having this same issue clear back mid May. I have tried it on my system and I have no problems. I checked her hosts file (nothing), ran ccleaner and ccleaner registry fix which removed a handful of BHO's, but the problem still persists. Seeing as she doesn't appear to be the only one with the issue, could it be related to region/isp/etc? Or is it walmart.com

Her ISP is clear and she has also tried to shop at walmart.com on my daughters laptop with the same results. 

Grand Master

jnelsoninjax

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But if its a bug, wouldn't I be affected by it as well? I really don't know, which is why I'm asking, seems that the Sysadmins would notice something like this, especially since I see reports from mid May about this exact problem.

  • 2 weeks later...
Neowinian

zeebuzzy

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  On 02/06/2015 at 04:09, jnelsoninjax said:

My wife is visiting family in Oregon and she called me yesterday about an issue that she has been having with walmart.com, whenever she tries to add anything to the cart she gets the message "An error has occurred while adding an item to the cart. Please try again shortly." I checked her system via teamviewer and after removing Trovi, a rather annoying piece of malware, and resetting everything back, the issue still exists, and it's not limited to a specific browser as she has tried FF,Chrome, and IE and they all fail to add. I googled the phrase "An error has occurred while adding an item to the cart. Please try again shortly." and I find a website that lists other people having this same issue clear back mid May. I have tried it on my system and I have no problems. I checked her hosts file (nothing), ran ccleaner and ccleaner registry fix which removed a handful of BHO's, but the problem still persists. Seeing as she doesn't appear to be the only one with the issue, could it be related to region/isp/etc? Or is it walmart.com

Her ISP is clear and she has also tried to shop at walmart.com on my daughters laptop with the same results. 

I'm from Oregon as well, issue started yesterday for me. I emailed them and told them that I changed  browser and I cleared cookies, they replied back telling me to change computers and clear cookies.

 

This happen to Bestbuy as well but I went to 2nd computer, log in then clear everything from cart it worked.... now error gone but this doesn't work for walmart.com

Grand Master

jnelsoninjax

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  On 11/06/2015 at 17:50, glcjr said:

maybe they have a check on their site if the purchaser is buying from outside their home area they suspect its a hacked account?

That's an interesting thought, easy to 'fix' create a new account with an address in the area you're in. I suggest this as well.

Neowinian

zeebuzzy

Posted
Posted
  On 11/06/2015 at 17:50, glcjr said:

maybe they have a check on their site if the purchaser is buying from outside their home area they suspect its a hacked account?

 

  On 11/06/2015 at 17:57, jnelsoninjax said:

That's an interesting thought, easy to 'fix' create a new account with an address in the area you're in. I suggest this as well.

Nope, I use this account in Texas where my parents live and it works out of location as well. making new account still shows that error.

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