Problems with Display since 10.10.4 update

By ady199
in Apple (macOS)

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ady199

Posted
Posted

HI Guys,

I have a 27 inch, late 2013 iMac which currently has Yosemite 10.10.4 installed on it..........but I've ran into some problems since updating to 10.10.4

The problem I have is that if I leave a program windows open or a Safari window open for a long time without closing it, the image of the app or web page seems to 'burn' into my background image and is also shown on the log on page. I then have to re-boot my machine at least 3 or 4 times before the 'burn' disappears.

The problem has only occurred since upgrading to 10.10.4 

Is there a way to uninstall 10.10.4 and then try the upgrade again? or can anyone suggest a fix for this issue?

Thanks in advance

Veteran

jasondefaoite

Posted
Posted

Sounds like image retention that affected some display panels. Only heard of this on the rMBPs (LG panels, Samsung ok) but a quick Google shows some late 2013 iMacs have a similar problem. Buy AppleCare and request they change the panel.

 

According to Apple, what you are seeing is normal for certain Apple displays *cough*

 

https://support.apple.com/en-us/HT202580

  • 2 weeks later...
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iGandalf

Posted
Posted

Try reapplying 10.10.4 https://support.apple.com/kb/DL1819

Youre not using a external display as well are you?

If that does not work you may need to contact Apple and request a Senior Adviser to get data sent up to engineering

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