Black screen after windows 10 update

[Rmitsupport]

i have a dell laptop that was running windows 7. I updated to windows 10 via windows update, the update was downloaded and began installing but now it sits at a blank screen after the windows splash screen.

I can access the recovery options when I force crash the machine but there are no restore points to choose from and windows can't automatically fix start up problems. 

Is there anything else I can try?

Thanks in advance

[Arachno 1D]

There was a bios update offered for the same issue with Windows 8.1 maybe this is needed again on the model you have

Try an external display on the laptop if you have one

http://www.dell.com/support/article/us/en/19/SLN116332/EN

 

Overview

On some Dell computers, customers who upgrade to Windows 8 may find that their computer reboots to a black screen after the upgrade has completed. This issue can be fixed with an updated system BIOS for the affected systems.

[Emdustrious]

I updated a Toshiba laptop running Windows 7 to 10 last night had the same black screen issue, an external monitor allowed me to complete the upgrade.  Now to update the drivers...

[Emdustrious]

I updated a Toshiba laptop running Windows 7 to 10 last night had the same black screen issue, an external monitor allowed me to complete the upgrade.  Now to update the drivers...

Edit: As I was searching online for the drivers for my device I stepped away from the computer for a moment (coffee break...) when I returned the screen (still external monitor) read that there had been an error and that the device was restarting.  After it restarted I decided to test if the restart had perhaps solved the issue, it had not but I decided to try a full shut down and see if that made a difference.  I shut down the device, unplugged the external screen and powered the device back up, this time the main screen worked and the computer is now running smoothly.  One thing that I did notice, when the computer had started after the update, and again after the restart, I received an error message stating that C:\Windows\System32\LogiLDA.dll had not started/was not working however after the shut down when I started the device I did not receive this message.  Hope this helps someone, the external monitor tip from arachnoid was a life saver for me.  Thanks arachnoid!

[webeagle12]

I has same thing happen to me yesterday. Banged my head against a wall multiple times until I turned my TV on ( 2nd monitor). Seems like Windows 10 doesn't like 2nd monitor at all so I had to physically pull the plug on my TV monitor ( disconnect a cable). I also to set my main monitor as primary to my desktop too.

If you have only 1 monitor, boot to installation disk > (F8), go to safe mode with networking and see if it works. Try to update video drivers while there.

Also in safe mode go to Power Options > Choose what power button do > Change setting that currently unavailable, and uncheck Turn On Fast Startup.

[momo16]

hello all,

ive downloaded Windows 10 today but before i had a 2 monitor set up and know is my second screen not working, he is also not detected in device manager.

Also i tryed to update my driver but the programm pops in the second screen so i cant reach it -_-

 

Specs:

AMD FM2 A8-6600K Quad Core 3,9 GHz

ASUS FM2 A88XM-A

Nvidia GTX 750 Ti 2GB

 

[Arachno 1D]

Try selecting mirrored screens

[Phil in Oz]

I has same thing happen to me yesterday. Banged my head against a wall multiple times until I turned my TV on ( 2nd monitor). Seems like Windows 10 doesn't like 2nd monitor at all so I had to physically pull the plug on my TV monitor ( disconnect a cable). I also to set my main monitor as primary to my desktop too.

If you have only 1 monitor, boot to installation disk > (F8), go to safe mode with networking and see if it works. Try to update video drivers while there.

Also in safe mode go to Power Options > Choose what power button do > Change setting that currently unavailable, and uncheck Turn On Fast Startup.

Hi, just attempted to install windows 10 but kept getting a screen flicker that won't allow me access.  A number of apps appear then go again.  Any ideas people

[theyarecomingforyou]

I has same thing happen to me yesterday. Banged my head against a wall multiple times until I turned my TV on ( 2nd monitor). Seems like Windows 10 doesn't like 2nd monitor at all so I had to physically pull the plug on my TV monitor ( disconnect a cable). I also to set my main monitor as primary to my desktop too.

I had a similar thing. I thought my install was broken but it just defaulted to my HDTV, which I usually have turned off. Microsoft really should add some colour or other visual indications—at least on a new install—as it's not obvious what has happened. It's just one of many poor design choices.

[webeagle12]

Hi, just attempted to install windows 10 but kept getting a screen flicker that won't allow me access.  A number of apps appear then go again.  Any ideas people

 

Did you try to run in Safe Mode?

Do you have any secondary screens connected?

[LaP]

Do you have any secondary screens connected?

Probably not cause it's a laptop but it  sure does look like it.

Upon installation windows should really duplicate desktop to both screen instead of outputting to the one listed as the computer screen cause it's often not the one the user want to use as the main display.

[xendrome]

I did find an interesting problem on an E6500 Latitude upgraded from 8.1 to 10.

Once the upgrade was done, and all the latest drivers were installed by Windows 10 automatically... black screen after the windows booting graphic.

I was able to teamviewer into it, and noticed this was the issue. "Adjust my screen brightness automatically" was "On". It is located under Start>Settings>System>Display and about half-way down.

Turned this off via teamviewer, and viola, the user could see the screen again.

When it was black, it was totally off, not like looking at a LCD screen with it turned all the way down, just totally black.

If you don't have a remote software installed, perhaps hookup an external monitor to adjust the setting.