iPod Not Detected in iTunes


Recommended Posts

i went to load some new albums on my ipod nano the other day. i plug it into my laptop (windows 10) and open itunes. iTunes displays an error message saying that the ipod was detected but could not be identified.

i've tried every troubleshooting step on the apple help page. none of them worked. the ipod shows up in windows explorer. it populates in Device Manager as both a USB device and a hard drive. i've tried to manually install the driver. i've tried various USB ports on my laptop.

https://support.apple.com/en-us/HT204095?&cid=acs::fm-itunes_HT204095-93716

thoughts?

ipod.JPG

Link to comment
https://www.neowin.net/forum/topic/1273552-ipod-not-detected-in-itunes/
Share on other sites

Do you have another computer to try it on to see if the issue is with the machine or with the iPod itself? I recall having an issue like this years ago and it ended up being a problem with the cable. 

Try to create a new account on your PC and install iTunes and plug your iPod and see what happens,... if it goes through, then your primary account is screwed.

If not, then it could be cable or your system isn't supported due to windows 10 upgrade. Which the drivers was updated automatically that screwed it up.

 

I had this happen once. If it's showing up as a storage device the Apple drivers either aren't installed or have become unregistered. Reinstalling iTunes fixed it for me. I think mine happened with the bad iTunes release a few months ago... 12.1 maybe?

i tried reinstalling iTunes. the latest version is installed, 12.3.

i'm guessing it's related to the windows 10 upgrade. i dont think ive even plugged in my ipod since July, before upgrading.

i'll try my Desktop tonight if i get the chance. thanks guys.

I don't think it's Windows 10. I haven't had any issues and I updated a few days before RTM with the final ESD from preview. You might try removing all the Apple stuff completely then uninstall the device from Device Manager before reinstalling iTunes.

I was actually surprised that Windows recognized mine as a storage device, then disappointed that it only could access the photos folder. :p

  • 1 month later...
  1. Ensure the latest version of iTunes is installed.
  2. Open “Control Panel“.
  3. Select “Hardware and Sound“.
  4. Select “Devices and Printers“.
  5. Your iPhone or iPod should be displayed in the “Unspecified” section. Right-click it and select “Properties“.
    Note: If you don’t see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable.
  6. iPod Device Properties optionSelect the “Hardware” tab, then click the “Properties” button.
  7. Hardware Properties buttonFrom the “General” tab, select the “Change settings” button.
  8. Change settings buttonSelect the “Driver” tab, then select “Update Driver“.
  9. Update Driver optionChoose “Browse my computer for driver software“.
  10. Browse my computer for driver software optionSelect “Browse…” then navigate to “C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers“. If you don’t have this folder, check in “C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers“.
  11. Apple device driver locationClick “Next” > “Close.

Your Apple device should now be detected successfully within iTunes.

snip

Edited by zhangm

^ Can confirm that works. It has to do with the Apple Mobile Device driver failing or something. Cant remember the reason why it happens but I know that the above fix fixed the same error I had with my phone on a few occassions.

 

  • 4 weeks later...

Sorry to post on this topic again. Mods let me know if I should start a new topic

I'm having the same issue as mentioned above but can't seem to use the method described above to resolve the issue. I've read a few thing online, and tried a few different methods for trying to force Windows to re-install the iPod drivers but to no avail. 

Last resort seems to be a re-install of Windows but this seems to be a drastic step for a driver that's failing to re-install. Has anyone else had any other ways to resolve this issue?

Sorry to post on this topic again. Mods let me know if I should start a new topic

I'm having the same issue as mentioned above but can't seem to use the method described above to resolve the issue. I've read a few thing online, and tried a few different methods for trying to force Windows to re-install the iPod drivers but to no avail. 

Last resort seems to be a re-install of Windows but this seems to be a drastic step for a driver that's failing to re-install. Has anyone else had any other ways to resolve this issue?

Download the main iTunes installer and use 7Zip or WinRAR to extract it. You can then right-click on the device packages and repair them or uninstall them and reinstall them.

  • Like 1

Download the main iTunes installer and use 7Zip or WinRAR to extract it. You can then right-click on the device packages and repair them or uninstall them and reinstall them.

 Legend

Thank you kindly, that worked a treat!

This topic is now closed to further replies.
  • Posts

    • One of the strangest galaxies in our Universe could help answer some long overdue questions by Sayan Sen Image by Pixabay via Pexels | Not representative An international team of astronomers led by the Department of Astronomy at Tsinghua University has discovered an unusually metal-poor galaxy that may contain signs of first-generation star formation. The galaxy, named Metal-Pristine Galaxy COSMOS Redshift 3 (MPG-CR3), or CR3, was identified using observations from the James Webb Space Telescope (JWST), the Very Large Telescope (VLT), and the Subaru Telescope. The findings, published in The Astrophysical Journal Letters, describe CR3 as the most metal-poor galaxy known from the period known as "cosmic noon," around 11.5 billion years ago. Cosmic noon refers to a period when the universe was producing stars at its highest rate and galaxies were growing rapidly. In astronomy, "metals" refers to all elements heavier than helium, including oxygen, carbon, and iron. Because CR3 contains so few of these heavier elements, researchers say it closely resembles what scientists expect the earliest galaxies in the universe may have looked like. The discovery is significant because it could offer clues about Population III (Pop III) stars, the first generation of stars thought to have formed after the Big Bang. These stars are believed to have formed from gas made almost entirely of hydrogen and helium, before heavier elements were created inside stars and spread across the universe through supernova explosions. Hence this is why CR3 has been referred to as a "living fossil." Scientists have long believed that Population III stars existed only in the very early universe. As more generations of stars formed and died, they enriched surrounding gas with heavier elements, making the conditions needed for metal-free star formation increasingly rare. Because of this, researchers expected the formation of such stars to have largely ended after the epoch of reionization, a period when radiation from the first stars and galaxies transformed the neutral hydrogen filling the universe and made it largely transparent to ultraviolet light. CR3 appears to challenge that idea. The galaxy was observed at a redshift of z = 3.193 ± 0.016. Redshift measures how much light from a distant object has been stretched as the universe expands and helps astronomers determine how far back in time they are looking. In this case, the redshift corresponds to roughly 11.5 billion years ago during cosmic noon. Although the universe was already several billion years old by that point, CR3 shows characteristics more commonly associated with much earlier galaxies. Observations revealed exceptionally strong emissions from hydrogen and helium, including Lyα, Hα, and He I λ10830. Lyα, or Lyman-alpha emission, is a specific wavelength of light produced by hydrogen and is widely used to study distant galaxies. Hα emission is another hydrogen signature commonly used to trace active star formation, while He I λ10830 is produced by helium and can indicate the presence of very hot, young stars. The measured equivalent widths of EW₀(Lyα) = 822 ± 101 Å and EW₀(Hα) = 2814 ± 327 Å are among the highest ever observed in star-forming galaxies. Equivalent width is a measure of the strength of an emission line relative to the surrounding light, and such large values are typically associated with intense and very recent star formation. At the same time, researchers found no statistically significant detections of metal emission lines, including [O III] λλ4959, 5007 and C IV λλ1548, 1550. Emission lines act as chemical fingerprints that reveal which elements are present in a galaxy. Oxygen and carbon lines are commonly seen in galaxies that have already undergone significant chemical enrichment. Their absence in CR3 suggests an unusually pristine environment. Using abundance calibration methods developed with JWST observations, the team placed a 2σ upper limit on the galaxy's gas-phase metallicity of 12+log(O/H)<6.52, corresponding to less than 0.7% of the Sun's metallicity (Z < 7 × 10⁻³ Z⊙). Gas-phase metallicity measures the abundance of heavy elements in a galaxy's gas. A 2σ upper limit indicates that the true value is very unlikely to be higher than the quoted threshold. Even when accounting for uncertainties in the calibration methods, the most conservative limit remains 12+log(O/H)<6.95, making CR3 the most metal-poor galaxy identified at cosmic noon. The galaxy also appears to contain very little dust. Researchers measured a Lyα/Hα flux ratio of 13.9 ± 2.5, a result that suggests negligible dust attenuation, meaning very little of the galaxy's light is being absorbed or scattered by cosmic dust. Because dust is usually produced by earlier generations of stars, this finding further supports the idea that CR3 has experienced very little chemical enrichment. Further analysis using spectral energy distribution modelling, a technique that compares observed light with theoretical models, suggests that CR3 contains an extremely young stellar population only around 2 million years old. The modelling, which used Population III stellar templates, also indicates the galaxy has a stellar mass of approximately 6.1 × 10⁵ M⊙. The symbol M⊙ represents one solar mass, or the mass of the Sun. One of the key questions raised by the discovery is how such a chemically primitive galaxy could exist in a universe that had already spent billions of years producing heavier elements. To investigate this, the researchers examined CR3's surroundings. Their analysis suggests the galaxy may lie in a slightly underdense environment, with a density contrast of roughly δ ≈ −0.12. An underdense region contains less matter and fewer galaxies than average. The team suggests that this relative isolation may have helped preserve pockets of pristine gas. Metal-rich material expelled from nearby galaxies may never have reached CR3, while the lower rate of galaxy mergers and interactions could have slowed the mixing of enriched gas into the system. If future observations confirm these findings, CR3 could provide some of the strongest evidence yet that first-generation star formation continued well after the epoch of reionization. Such a result would challenge the conventional view that pristine star formation ended by z ≳ 6 and suggest that small pockets of metal-free gas survived much longer than previously thought. Researchers stress that more observations will be needed to determine the galaxy's true nature. Future spectroscopic studies with higher resolution and better signal quality could help confirm whether CR3 is genuinely hosting Population III star formation. The discovery is also expected to encourage searches for other similar galaxies, which could help astronomers better understand how the first stars formed and how galaxies evolved in the early universe. Source: Tsinghua University, IOPscience This article was generated with some help from AI and reviewed by an editor. Under Section 107 of the Copyright Act 1976, this material is used for the purpose of news reporting. Fair use is a use permitted by copyright statute that might otherwise be infringing.
    • "I think in the immediate absence of a partner to apply relief" In the words of Sterling Archer... "Phrasing!"
    • For me, the fundamental problems with these "smartglasses" is that they really don't work well for people with significant prescriptions and massively up the price if you use attached lenses if they have displays, and if they don't, then they're not actually "smart" anything, rather just connecting to your phone and relaying voice to an AI. In a few cases like this, they throw in small cameras to feed video to the AI. All around, these feel like both a solution looking for a problem, and the problems it tries to solve seem more easily solved by different approaches and designs. Oddly, if the rumours are true, Apple may actually have invented something for once and it kind of does this right: put cameras in ear buds and manage the interface to AI exactly as most of us do: tapping on an ear bud and saying "Hey Google" or "Hey Siri." That makes them compatible with almost everyone, can double up as a hearing assist device, an impaired vision assist device, a "smart" device... and answer your phone and play music. That just seems like a better solution all around.
    • Usually the bigger ones with many fixes/changes take a few, theyre an exception to the rule most likely
    • If you don’t get lucky with Valve’s Steam Machine reservation system, you can make your own Steam Machine instead. Valve says that “starting with the SteamOS 3.8 release, you can put together your own Steam Machine using whatever PC parts you want.” SteamOS 3.8.10 launched last week with a slew of updates, including “improved compatibility with recent Intel and AMD platforms.” Alongside that improved compatibility, Valve is giving gamers the green light to install SteamOS on their own desktops. In an interview with The Verge, Valve’s Pierre-Loup Griffais said Valve has been “rolling out improvements to [SteamOS] so it’s more compatible with desktop hardware,” including eventual support for Nvidia graphics. Griffais says Valve has “a growing team” working on Nvidia driver support for SteamOS, adding, “We’re collaborating with Nvidia very closely.” While he mentioned that Nvidia support might not come this year, Griffais emphasized that “it’s certainly something that we’re working on in the background.”     Subscription not needed: https://archive.fo/Tssfc Subscription needed: https://www.theverge.com/games/953411/valve-steamos-desktop-nvidia
  • Recent Achievements

    • Dedicated
      HidekoYamamoto94 earned a badge
      Dedicated
    • One Month Later
      timbobit earned a badge
      One Month Later
    • One Month Later
      nates earned a badge
      One Month Later
    • Week One Done
      Almohandis earned a badge
      Week One Done
    • Rookie
      dorf went up a rank
      Rookie
  • Popular Contributors

    1. 1
      +primortal
      454
    2. 2
      +Edouard
      162
    3. 3
      PsYcHoKiLLa
      107
    4. 4
      Michael Scrip
      84
    5. 5
      Steven P.
      70
  • Tell a friend

    Love Neowin? Tell a friend!