Unable to install Windows Server Backup

[mikebiacsi]

Hi guys and girls,

 

I have inherited a server 2012r2 host with a 2012r2 DC. I am trying to install the Windows Server Backup role using the add roles and features wizard, but keep getting errors (see attached capture).

 

When looking through the server manager dashboard I found the following 3 errors which I think are linked.

 

Faulting application name: tasklist.exe, version: 6.3.9600.17415, time stamp: 0x545042cc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
Exception code: 0xc0000142
Fault offset: 0x0009d4f2
Faulting process id: 0x2014
Faulting application start time: 0x01d17626609f5ad4
Faulting application path: C:\Windows\SysWOW64\tasklist.exe
Faulting module path: KERNELBASE.dll
Report Id: 9e4f9edc-e219-11e5-80d0-00155d078e00
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: tasklist.exe, version: 6.3.9600.17415, time stamp: 0x545042cc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
Exception code: 0xc0000142
Fault offset: 0x0009d4f2
Faulting process id: 0x255c
Faulting application start time: 0x01d1762660b9e79e
Faulting application path: C:\Windows\SysWOW64\tasklist.exe
Faulting module path: KERNELBASE.dll
Report Id: 9e68cc24-e219-11e5-80d0-00155d078e00
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: tasklist.exe, version: 6.3.9600.17415, time stamp: 0x545042cc
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
Exception code: 0xc0000142
Fault offset: 0x0009d4f2
Faulting process id: 0x3498
Faulting application start time: 0x01d1762660dab5fd
Faulting application path: C:\Windows\SysWOW64\tasklist.exe
Faulting module path: KERNELBASE.dll
Report Id: 9e89c183-e219-11e5-80d0-00155d078e00
Faulting package full name: 
Faulting package-relative application ID: 

I have also tried installing Windows Server Backup using powershell but receive the following error:

 

Add-WindowsFeature Windows-Server-Backup

Add-WindowsFeature : Server execution failed
At line:1 char:1
+ Add-WindowsFeature Windows-Server-Backup
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : DeviceError: (Microsoft.Manag...rDetailsHandle):CimException) [Install-WindowsFeature],
   Exception
    + FullyQualifiedErrorId : UnSupportedTargetDevice,Microsoft.Windows.ServerManager.Commands.AddWindowsFeatureComman
   d

I'm not really sure where to start looking to solve this, would anyone be able to help??

 

Many thanks

 

Mike

[sc302 Veteran]

make sure your server is fully updated and not just the following:

https://support.microsoft.com/en-us/kb/2979104

 

[mikebiacsi]

Apologies for the late reply. Seems the previous company in charge of this server didn't believe in updating servers. After installing a butt load of updates I was finally able to install windows server backup. Thanks for your help