Xbox One Power Brick

[techbeck]

So, I got home tonight and X1 Day One would not turn on.  Power brick was orange, not while.  Solid orange.  No flashing from white/orange either.  Pressing the power button on the X1 just had a very faint beep/blip noise.  Unplugged the power brick until the light went off, plugged back in.  Same solid orange light.  So I am/was a little peeved.

 

Anyway, I got it to power back on by unplugging the external HD.  Power back up no problem after that, so far.  Not sure if an update came out recently to screw things up or signs the power brick is going bad.  Settings say last update was 10/7/16 so I dont think that is it.

 

Thoughts?

[Vandalsquad]

My light is constantly orange while it's in standby mode? May of just been a power surge. 

[spaceelf]

On 11/1/2016 at 0:35 AM, techbeck said:

Thoughts?

Update the console, try the external again, if it happens again the same way it's likely a problem with the external.  Windows' handling of damaged drives/partitions has been odd for a long time, and I wouldn't be surprised if it's carrying over.

[techbeck]

1 hour ago, LostCat said:

Update the console, try the external again, if it happens again the same way it's likely a problem with the external.  Windows' handling of damaged drives/partitions has been odd for a long time, and I wouldn't be surprised if it's carrying over.

It is working fine now and so is the external HD.  I got it working by killing the power to the X1, removing the external.  Powered up and the external worked after.  So really not sure what the problem was.

 

18 hours ago, Vandalsquad said:

My light is constantly orange while it's in standby mode? May of just been a power surge. 

Mine is always white even in standby mode.

[DrunknMunky Veteran]

 

support.xbox.com/en-GB/xbox-one/console/console-wont-power-on

 

[techbeck]

Well, happened again.  CAnnot get it to power back ok.  Solid orange light on the power supply.  Funny thing is when I unplug the brick from power and hte console, light stays on for a good minute or two until it goes off.  Normally when I kill the power to the brick, light goes out after 10 seconds.  So I am guessing I will have to order a new power brick...which sucks,

[techbeck]

######## MS support.  For new power supply, $50.  Fine, cool.  But the only option for shipping is 10-15 days ground.  Really MS?  Really?  For a company not to have diff shipping options, pretty damn crappy.  I run all my media thru my X1 and now I am offline until I get my new power supply.

 

Going to call a couple local Gamestops tomorrow and see if they have any.  Also, I know my work has an X1 and will see if I can borrow that power until I get my replacement.  Still pretty ###### at MS here.

[DrunknMunky Veteran]

9 hours ago, techbeck said:

Well, happened again.  CAnnot get it to power back ok.  Solid orange light on the power supply.  Funny thing is when I unplug the brick from power and hte console, light stays on for a good minute or two until it goes off.  Normally when I kill the power to the brick, light goes out after 10 seconds.  So I am guessing I will have to order a new power brick...which sucks,

That's very normal for external PSUs and indeed other electronics. Mine does the same and there's nothing wrong with it. Same story for my 360s.

[techbeck]

I am going to call around in a few to see if I can find one locally.  Take my cord in to a Gamestop as well to have them test with one of their systems to doublecheck.

 

They have cords on Amazon I can get sooner but they are 3rd party so not sure how I feel bout those at the moment.  Would rather have one from MS but again, couple be 2wks until I get it.  Which is pretty ######.

[techbeck]

Work is letting me borrow their power supply until I get in the one I ordered from MS.  I tested my power cable on the X1 at work and it is doing the same thing so I know that is the problem.