Apps freezing in Windows 10 when clicking on a hyperlink


Recommended Posts

As title, whenever I click on any link in Edge or any modern app in Windows 10 (like Skype or Slack) it will freeze and the CPU will go right up with State Repository Service appearing to be the culprit.

 

I have updated all my drivers and I have the latest Nvidia driver installed too. The worst thing is I was on the Fall Creators Update with no problem and only getting these problems with a clean install. I don't know what to do because this is my work PC and well, I need it to work.

 

Capture.PNG

have you tried stopping and restarting the service "State Repository Service"?

 

It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server.

 

might be worth also trying under an adm cmd prompt

 

sfc /scannow

 

it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before)

 

 

 

 

2 hours ago, Mando said:

have you tried stopping and restarting the service "State Repository Service"?

 

It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server.

 

might be worth also trying under an adm cmd prompt

 

sfc /scannow

 

it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before)

 

 

 

 

Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems :| I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line.

 

I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either.

 

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

1 hour ago, Steven P. said:

Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems :| I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line.

 

I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either.

 

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

nah still new enough. I upgraded a 2006 lenovo i7 ulv nps (X201)

Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later.

 

My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts.

20 minutes ago, Novacaine said:

Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later.

 

My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts.

Many thanks (Y) For now I have clean installed ver 1703 (Creators Update) and do not have the issue on the earlier Windows 10 version. Have also not been offered the Fall Creators Update on Windows Update yet, but I did upgrade to it through Insider builds with no issues before clean installing yesterday and getting the problems you and I have.

My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped.

1 minute ago, Novacaine said:

My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped.

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

50 minutes ago, Steven P. said:

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

Have you tried turning it off to see if that solves it?

 

Also did you get the latest CU update?

4 hours ago, Steven P. said:

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

Bitdefender free and webroot (paid) both work perfectly fine with the latest update.

1 hour ago, Steven P. said:

It upgraded fine, just like all the Insider builds did too. So something happens with clean install to break stuff :( 

yaaay Mr P is ok :D 

 

glad to hear it buddy, im wagering a flakey Win install last time.

  • Like 2
  • Thanks 1
10 hours ago, Steven P. said:

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

The router, I completely shut it off for a couple minutes and turned it back on. As for AntiMalware. I tried installing AVG antivirus, but the problem persisted. So I uninstalled it.

 

Anywho, I'm glad everything worked out for you in the end. By the way, my Windows version is 10 Pro 1709 OS build 16299.19. I just made the USB install stick the moment before I attempted to reformat, so I think it had the newest build.

  • 2 months later...

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers
Repair-or-Reset-Edge-browser.png

1 hour ago, SealedSenses said:

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers

Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go :p

8 minutes ago, Steven P. said:

Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go :p

dont you dare lol :p all that bitching ALL over again :woot:

  • 3 weeks later...
On 10/19/2017 at 9:25 AM, Steven P. said:

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

Mine would be  as old as yours. Mines an H97M-E which is also socket 1150. But I'm using 32 GB and onboard video.

 

Running Win10 as well. Everything is fine so far.

 

Only prob that I did have (I think it was an update, but I dont know which one) the wifi kept disconnecting on me for some reason

 

After a full wipe / clean install. It decided to behave itself

 

 

 

 

 

On 1/4/2018 at 3:01 PM, SealedSenses said:

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers
Repair-or-Reset-Edge-browser.png

I can confirm this fix is working on Windows Update 1709!
Kudos for sharing, Can't explain the amount of hours I spent ripping my hair out over this.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Sysinternals Suite 2026.17.06 by Razvan Serea The Sysinternals Suite is a comprehensive package of advanced Windows utilities created by Mark Russinovich, who launched the Sysinternals website in 1996 to share his system tools and technical resources. This suite combines a wide range of troubleshooting and diagnostic tools, including Process Explorer, Process Monitor, Sysmon, Autoruns, ProcDump, the PsTools collection, and many others. It provides everything IT professionals and developers need to manage, monitor, and troubleshoot Windows systems and applications. The Suite bundles all of the core troubleshooting utilities along with their help files. Non-troubleshooting extras—such as the BSOD Screen Saver or NotMyFault—are excluded. In addition to the well-known tools, it also includes AccessChk, Autologon, Ctrl2Cap, DiskView, Disk Usage (DU), LogonSessions, PageDefrag, PsLogList, PsPasswd, RegMon, RootkitRevealer, TCPView, VMMap, ZoomIt, and more. Sysinternals Suite 2026.17.06 changelog: Autoruns v14.3 - This update to Autoruns, a utility for monitoring startup items, adds bug fixes and improves the command-line application autorunsc. ZoomIt v12.1 - This update to ZoomIt, a screen magnification and annotation tool, adds image backgrounds, webcam background blur and microphone noise cancellation support. Coreinfo v4.01 - This update to Coreinfo, a tool that reports processor, socket, NUMA memory, and cache topology of a system, as well as processor features supported, adds support for new processor features. DebugView v5.02 - This update to DebugView, a tool for displaying both kernel-mode and Win32 debug output, adds Ctrl-Shift-A support for selecting all output, and agent skills support for the CLI utility. LiveKd v5.64 - This update to LiveKd, a utility that allows running the kernel debugger on a live system, fixes a debugging privileges issue. ProcDump 3.5.2 for Linux - This update to ProcDump for Linux, a tool for capturing process dumps, adds .NET counters and a custom core dumper. Process Monitor v4.04 - This update to Process Monitor, a utility for observing real-time file system, Registry, and process or thread activity, adds some bug fixes Sysmon v15.21 - This update to Sysmon, an advanced host security monitoring tool, adds some bug fixes. Download: Sysinternals Suite 2026.17.06 | 168.0 MB (Freeware) Download: Sysinternals Suite for ARM64 | 15.4 MB Link: Sysinternals Suite Home Page | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Given only Volume license customers and specific resellers can obtain the LTSC versions legitimately it seems likely that this has been tinkered with quite a lot!
    • Apple CEO Tim Cook confirms looming price hikes due to memory shortages by Hamid Ganji Image via Apple Memory and chip shortages have led to significant price increases for electronics over the past year, and it seems that more hikes are on the way for upcoming smartphones and computers. Apple CEO Tim Cook has confirmed that the company is planning to increase the prices of some of its products due to the ongoing memory and storage shortages. In an interview with The Wall Street Journal, Cook confirmed the looming price hikes for Apple’s future products, adding that “Unfortunately, price increases are unavoidable.” He also said the company is doing its best to “mitigate the huge increases that are being passed to us, and we’ve been trying to shield our customers from the increases, but the situation has become unsustainable.” The Apple CEO also noted that the allocation of a large portion of memory chips to AI companies has contributed to shortages in the market, resulting in lower supply at a time when demand for devices remains high. “We definitely need memory pricing and supply to return to reasonable levels for consumer products. That’s the bottom line,” Cook said. Cook also added that Apple is ready to use its vast cash reserves to help boost supply in the market because additional production capacity is needed. While he declined to specify how Apple plans to do that, he said the company will not build its own memory and storage factories despite its financial resources and silicon expertise. Cook did not provide further details on the scale of the price increases or which Apple products would be affected, though iPads and Macs could see higher prices sooner than other products. Apple’s next product launch event is scheduled for September, when the company is expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, and its first foldable iPhone. It remains unclear whether the upcoming iPhones will be affected by the price increases, but given the current memory shortage, higher prices seem increasingly likely. There is currently no clear timeline for the end of the memory shortage. Samsung, one of the world’s three largest memory chip manufacturers, recently said the shortage could persist for several more years.
    • Downloads does not equal actual usage, even less when the app is pre-installed in some Galaxy phones.
    • +1000 to this, don't understand why they added that margin around the top bar, even the close button is a PITA to click without aiming. Ofc, this is just preview and hopefully they will revert such odd UX decision before hitting final version.
  • Recent Achievements

    • One Month Later
      eurospharma62 earned a badge
      One Month Later
    • Week One Done
      With What earned a badge
      Week One Done
    • Week One Done
      Harris Gilbert earned a badge
      Week One Done
    • One Month Later
      Vincian earned a badge
      One Month Later
    • First Post
      Jocimo earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      542
    2. 2
      +Edouard
      167
    3. 3
      PsYcHoKiLLa
      85
    4. 4
      Steven P.
      64
    5. 5
      ATLien_0
      64
  • Tell a friend

    Love Neowin? Tell a friend!