Apps freezing in Windows 10 when clicking on a hyperlink


Recommended Posts

As title, whenever I click on any link in Edge or any modern app in Windows 10 (like Skype or Slack) it will freeze and the CPU will go right up with State Repository Service appearing to be the culprit.

 

I have updated all my drivers and I have the latest Nvidia driver installed too. The worst thing is I was on the Fall Creators Update with no problem and only getting these problems with a clean install. I don't know what to do because this is my work PC and well, I need it to work.

 

Capture.PNG

have you tried stopping and restarting the service "State Repository Service"?

 

It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server.

 

might be worth also trying under an adm cmd prompt

 

sfc /scannow

 

it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before)

 

 

 

 

2 hours ago, Mando said:

have you tried stopping and restarting the service "State Repository Service"?

 

It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server.

 

might be worth also trying under an adm cmd prompt

 

sfc /scannow

 

it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before)

 

 

 

 

Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems :| I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line.

 

I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either.

 

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

1 hour ago, Steven P. said:

Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems :| I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line.

 

I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either.

 

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

nah still new enough. I upgraded a 2006 lenovo i7 ulv nps (X201)

Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later.

 

My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts.

20 minutes ago, Novacaine said:

Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later.

 

My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts.

Many thanks (Y) For now I have clean installed ver 1703 (Creators Update) and do not have the issue on the earlier Windows 10 version. Have also not been offered the Fall Creators Update on Windows Update yet, but I did upgrade to it through Insider builds with no issues before clean installing yesterday and getting the problems you and I have.

My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped.

1 minute ago, Novacaine said:

My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped.

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

50 minutes ago, Steven P. said:

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

Have you tried turning it off to see if that solves it?

 

Also did you get the latest CU update?

4 hours ago, Steven P. said:

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

Bitdefender free and webroot (paid) both work perfectly fine with the latest update.

1 hour ago, Steven P. said:

It upgraded fine, just like all the Insider builds did too. So something happens with clean install to break stuff :( 

yaaay Mr P is ok :D 

 

glad to hear it buddy, im wagering a flakey Win install last time.

  • Like 2
  • Thanks 1
10 hours ago, Steven P. said:

I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)?

 

Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?.

The router, I completely shut it off for a couple minutes and turned it back on. As for AntiMalware. I tried installing AVG antivirus, but the problem persisted. So I uninstalled it.

 

Anywho, I'm glad everything worked out for you in the end. By the way, my Windows version is 10 Pro 1709 OS build 16299.19. I just made the USB install stick the moment before I attempted to reformat, so I think it had the newest build.

  • 2 months later...

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers
Repair-or-Reset-Edge-browser.png

1 hour ago, SealedSenses said:

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers

Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go :p

8 minutes ago, Steven P. said:

Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go :p

dont you dare lol :p all that bitching ALL over again :woot:

  • 3 weeks later...
On 10/19/2017 at 9:25 AM, Steven P. said:

My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti

 

Is it too old?

Mine would be  as old as yours. Mines an H97M-E which is also socket 1150. But I'm using 32 GB and onboard video.

 

Running Win10 as well. Everything is fine so far.

 

Only prob that I did have (I think it was an update, but I dont know which one) the wifi kept disconnecting on me for some reason

 

After a full wipe / clean install. It decided to behave itself

 

 

 

 

 

On 1/4/2018 at 3:01 PM, SealedSenses said:

Hey guys,

 

Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! :)

You just need to repair and reset Edge and that's it. 

Hope this will save someone a bit of time! 

Cheers
Repair-or-Reset-Edge-browser.png

I can confirm this fix is working on Windows Update 1709!
Kudos for sharing, Can't explain the amount of hours I spent ripping my hair out over this.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • This is about the EU given consumers options, Apple is all about not giving options and locking you into its own services, this hurts Apple far more than it hurts the EU market because it makes Apple products look less appealing by Apple refusing to offer its own service because they have to give options to rivals, the end results are consumers might look at alternatives like Android. It's a game Apple can't really win when there are alternatives and Apple will in time change course on this, until then, let Apple hurt themselves in the EU market.
    • Microsoft unveils new Surface Laptop with improved trackpad, Snapdragon X2, and more by Taras Buria Microsoft's new Surface Laptop Ultra generated a lot of buzz earlier this month, but in addition to its most powerful laptop with an NVIDIA chip, Microsoft also has a more affordable laptop lineup, which has been waiting for an update for quite a while. Today, Microsoft announced the eighth-generation Surface Laptop. The new Surface Laptop is powered by the Snapdragon X2 Plus and X2 Elite processors. These chips offer faster CPU performance, up to 58% faster graphics, and 80 TOPS Neural Processing Units (NPUs) for on-device AI processing. Like the previous models, these chips retain their great energy efficiency, and Microsoft says that buyers can expect up to 20 hours of work on a single charge. The laptop is available in two sizes: 13.8-inch and 15-inch. You will have a hard time finding visual differences between the new and previous models, as Microsoft is not taking any major design leaps, except for the new Jade color, which may look familiar to Surface Laptop 5 owners. Other colors include Platinum, Black, and Dune. The 15-inch variant got a higher-resolution display. It is a 3,270 x 2,180 resolution screen with a pixel density of 262 ppi (the 13-inch model has a 201 ppi density) and a maximum brightness of 600 nits SDR and HDR. Unlike the Surface Pro 12th-gen, which is available with optional OLED displays, the Surface Laptop sticks with IPS, a 1,300:1 contrast ratio, a 120Hz refresh rate, and a 3:2 aspect ratio. Another notable change in the Surface Laptop 8 is its trackpad. It now provides haptic feedback when you perform various actions in apps and the operating system. It is a relatively new feature that Microsoft brought to Windows 11 in recent updates, and it is only available on certain devices, such as the Logitech MX Master 4, Surface Slim Pen 2, the upcoming Surface Laptop Ultra, and now the Surface Laptop 8. The new Surface Laptop with the new Surface Pro Like its tablet-shaped sibling, the new Surface Laptop is notably more expensive. It starts at a $1,599 for a 13.8-inch configuration with a 256GB SSD and 16GB of RAM. However, in the US, the base model has double the storage while keeping the same price. Available configurations include up to 64GB of memory and up to 2TB SSD (user-removable PCIe Gen4). The Surface Laptop 8 is now available for purchase on the official Microsoft website.
    • Microsoft announces 12th-gen Surface Pro with Snapdragon X2 processors by Taras Buria So far, 2026 has been rich in Surface announcements. Microsoft started with a fresh lineup of Surface for Business devices powered by Intel's new Core Ultra 300 processors. Then the company revealed the Surface Laptop Ultra, its most powerful laptop with NVIDIA's RTX Spark processor. Now, it is time for new Surface Pro and Surface Laptop models with Qualcomm processors. Microsoft's original Copilot+ PCs with Snapdragon X1 chips debuted in late May 2024. Two years later, Microsoft is finally updating the lineup with new models featuring Snapdragon X2 processors. The 12th-gen Surface Pro continues the well-established formula of Microsoft's flagship tablet, and Microsoft is not even changing colors, as the tablet will be available in three colors: Dune, Black, and Platinum. The most important changes are mostly hidden inside. Microsoft switched from the Snapdragon X1 to the new Snapdragon X2, which promises up to 53% faster graphics performance than the previous generation and up to 15.5 hours of battery life. The built-in NPU is also much more powerful, and it can run at up to 80 TOPS for on-device AI processing. Like before, the new Surface Pro is available with a 13-inch IPS display, and Microsoft is still offering OLED as a separate, more expensive configuration. Speaking of configurations, the Surface Pro will be available with a 10-core Snapdragon X2 Plus or a 12-core Snapdragon X2 Elite. Microsoft expanded the available RAM configurations to 64GB (previously 32GB was the maximum), while storage remains unchanged at 256GB, 512GB, or 1TB of user-replaceable PCIe Gen4 SSDs. The new Surface Pro and the Surface Laptop Other specs remain mostly unchanged. The computer has the same 1440p Windows Hello webcam, two USB4 ports for charging, data, and display output, Wi-Fi 7 and Bluetooth 5.4 support, dual speakers, and compatibility with Surface Pro Signature and Flex keyboards. With that said, there is one very important aspect of the Surface Pro that changed significantly, and it is the price. While the previous-gen Surface Pro launched at $999 for the base configuration, in 2026, the entry-level Surface Pro with Snapdragon X2, 16GB of memory, and 256GB will set you back an eye-watering $1,499. To sweeten the pill, Microsoft is running a limited-time promotion where Surface Pro buyers can get a free Surface Pro 13-inch Keyboard. The promo runs from June 16 through June 30. The new Surface Pro is available now on the official Microsoft Store website.
    • MakeMKV 1.18.4 Beta by Razvan Serea MakeMKV is a format converter, otherwise called "transcoder". It converts the video clips from proprietary (and usually encrypted) disc into a set of MKV files, preserving most information but not changing it in any way. The MKV format can store multiple video/audio tracks with all meta-information and preserve chapters. There are many players that can play MKV files nearly on all platforms, and there are tools to convert MKV files to many formats, including DVD and Blu-ray discs. Additionally MakeMKV can instantly stream decrypted video without intermediate conversion to wide range of players, so you may watch Blu-ray and DVD discs with your favorite player on your favorite OS or on your favorite device. Reads DVD and Blu-ray discs Reads Blu-ray discs protected with latest versions of AACS and BD+ Preserves all video and audio tracks, including HD audio Preserves chapters information Preserves all meta-information (track language, audio type) Fast conversion - converts as fast as your drive can read data. No additional software is required for conversion or decryption. Available for Windows, Mac OS X and Linux Functionality to open DVD discs is free and will always stay free. All features (including Blu-ray decryption and processing) are free during BETA. MakeMKV 1.18.4 changelog: Small improvements and bugfixes Notable bug fixes: Fixed linux armhf binary crash on certain architectures Download: MakeMKV 1.18.4 Beta | 15.7 MB (Free, paid upgrade available) Download: MakeMKV for Mac OS X | 41.9 MB Links: MakeMKV Website | MakeMKV for Linux | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
  • Recent Achievements

    • One Year In
      Console General earned a badge
      One Year In
    • One Year In
      Twozo Technologies earned a badge
      One Year In
    • One Month Later
      Twozo Technologies earned a badge
      One Month Later
    • Week One Done
      Twozo Technologies earned a badge
      Week One Done
    • Veteran
      branfont went up a rank
      Veteran
  • Popular Contributors

    1. 1
      +primortal
      525
    2. 2
      +Edouard
      209
    3. 3
      PsYcHoKiLLa
      113
    4. 4
      Steven P.
      90
    5. 5
      Nick H.
      71
  • Tell a friend

    Love Neowin? Tell a friend!