How to disable _XLN Free W-Fi from my router?

[Mahu]

Hi

 

I am using Technicolor TG582n router and it has a Free Wifi SSID enable which I would like to disable. I have tried to do it my self by logging into my router and checking the settings but I couldn't manage to figure it out. Before calling up my ISP I would like to see if we can disable it. If not my last resort would be to contact my ISP.

 

If I turn the router off the free wifi vanishes. So I am sure it is from me. 

 

Any suggestions would be greatly appreciated. 

 

Thank you.

[Circaflex]

This sounds like one of those free spots that the ISP enables for other users. If you cant find the setting within the router config, login to the ISPs website and look around in the account settings. By chance are you using Comcast? I know they have a setting that you can configure, "Disable Xfinity WiFi Home Hotspot."

[Mahu]

I am using XLN and I checked my online account on the ISP's website but I didn't see the option. I am going to call them up on Monday. Thank you.

[+BudMan MVC]

Took all of 10 seconds to find..

 

https://www.xln.co.uk/help-and-support

 

How do I opt out or deactivate XLN Wi-Fi?

If you would like to opt out or deactivate XLN Wi-Fi you can call one of our experienced advisors on 020 3675 9946 during office hours – which are 8.30am to 8pm, Monday to Friday; and 9am to 5pm on Saturdays.

[Mahu]

  On 02/09/2018 at 10:35, BudMan said:

Took all of 10 seconds to find..

 

https://www.xln.co.uk/help-and-support

 

How do I opt out or deactivate XLN Wi-Fi?

If you would like to opt out or deactivate XLN Wi-Fi you can call one of our experienced advisors on 020 3675 9946 during office hours – which are 8.30am to 8pm, Monday to Friday; and 9am to 5pm on Saturdays.

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I wanted it to turn off my self rather than call them. But I sorted it out over the phone with my ISP. Thank you.

DONE