Verizon Fios issue

[Bruinator]

Anyone who has verizon fios having an issue with black bars on top and bottom of there screen on HD tc? If yes, is there a resolution.

 

thx

[dipsylalapo Supervisor]

Is content actually being cut off?

 

You're not talking about the the black bars that happen with letterboxing are you? Something like the below

 

[Bruinator]

yes, I am. Any fixes for it?

[dipsylalapo Supervisor]

17 minutes ago, Bruinator said:

yes, I am. Any fixes for it?

It's not broken, it's just how the content is delivered :P 

 

Most TVs have the option to zoom or crop the image, but it's likely in that scenario you'll lose some content. 

[Bruinator]

54 minutes ago, dipsylalapo said:

Is content actually being cut off?

 

You're not talking about the the black bars that happen with letterboxing are you? Something like the below

 

What if it worked correctly for years until the other day?

6 minutes ago, dipsylalapo said:

It's not broken, it's just how the content is delivered 😛

 

Most TVs have the option to zoom or crop the image, but it's likely in that scenario you'll lose some content. 

What if it worked correctly for years until the other day?

[dipsylalapo Supervisor]

12 minutes ago, Bruinator said:

What if it worked correctly for years until the other day?

If that's the case I'd be surprised if it was something with Verizon. Have you tried playing around with the settings on your TV?

[Brandon H Supervisor]

your internet connection provider would have nothing to do with how a video renders

 

letter-boxing is normal on widescreen videos. even on DVDs

 

if specific videos weren't rendering that way before then it's either the content provider or your TV where settings have changed.

[DirtyLarry Veteran]

15 minutes ago, Bruinator said:

What if it worked correctly for years until the other day?

What if it worked correctly for years until the other day?

I would reply that it was actually working incorrectly and now it is working correctly. The black bars are there so you can view the content in its native aspect ratio. Anything else means you are getting a cut off image. 

So I would suggest getting used to them. Eventually you will not even realize they are there.

Of course it is up to you ultimately, but realize if you eliminate the black bars by utilizing a zoom, you will be cutting off some of the image.

[Bruinator]

It was a tv issue. All set. thx

[SnoopZ]

9 minutes ago, Bruinator said:

It was a tv issue. All set. thx

So you broke it again and are now ruining the picture, as advised by others you should be watching things in native not zoomed  but each to their own i guess?

 

[shockz]

54 minutes ago, Brandon H said:

your internet connection provider would have nothing to do with how a video renders

Fios also provides IPTV, there are some settings on their receivers that can do what the OP suggested, but it appears to have been a TV issue.

[DConnell Member]

4 hours ago, SnoopZ said:

So you broke it again and are now ruining the picture, as advised by others you should be watching things in native not zoomed  but each to their own i guess?

 

Well, it's all about preference. When I watch older content that is or was originally SD, I usually zoom in to eliminate the black bars on the side and simulate a modern widescreen view. You'd be amazed how infrequently I miss that little bit of image at the top and bottom. I  have no problem with letterbox, but for some reason the bars on the sides annoy me. Pillarboxing just bugs me.