Why new laptops ship with old drivers?


Recommended Posts

I bought a new laptop recently, and AMD Ryzen. I installed a drivers utility to check that everything was up to date and it detected quite a few drivers out of date, display, CPU, etc, one of them marked as being from 2017, when the laptop had not been built yet.

 

Why would a manufacturer ship a new laptop with old drivers? I am asking this because perhaps there is a reason for me not to update to the latest drivers or I am just wondering if the software I am using to update the drivers, a free utility that I found in DuckDuckGo, might be giving me the wrong dates about the old drivers. 

I wouldn't mess around with this if everything was working properly. There could be a number of reasons why the drivers are older. The newer versions which the utility is pulling down may be generic drivers whereas the manufacturer has customised drivers specific to their hardware. It could also just be an error on the driver checkers part.

 

It's also possible that your laptop had the Microsoft drivers for some hardware and the driver update utility has pulled in newer ones from the manufacturer. This isn't always necessary.

 

Do you have an example of a driver which was updated?

How old is old?

 

That laptop could have been sat on a shelf in a warehouse for months whilst new drivers were released so I wouldn't ever expect any piece of hardware to come out of the box fully up to date.

 

I personally would recommend going direct to the manufacturer to get drivers - if it's an AMD CPU then go to AMD for the drivers.

28 minutes ago, Vince800 said:

Do you have an example of a driver which was updated?

I remembered something that is probably important, the laptop came without Windows installed.

 

I installed  the official Windows 10 image that I downloaded from the official Microsoft website and I bought the registration number for Windows 10 Pro from a reseller in ebay for 5 Euros, activated without problems.

 

Perhaps it is a Windows problem and it does not have to do with the manufacturer.

 

I do not remember the specifics of the drivers what were updated, it was eight and one of them was the graphics card chipset and the other one for the network card.

Edited by fastcat

Driver utilities are the worst thing ever. They look for any file that has an older date without knowing what or why. 
 

Did you actually visually inspect these drivers in device manager to confirm it? Who was the provider? The devices? 
 

Not all files get updated regularly because they are at stable, working versions. Driver utilities don’t care who the source of the newer file is, they will run with it. Even if it’s not designed or known to work with your machine. 

  • Like 2
2 hours ago, fastcat said:

I remembered something that is probably important, the laptop came without Windows installed.

 

I installed  the official Windows 10 image that I downloaded from the official Microsoft website and I bought the registration number for Windows 10 Pro from a reseller in ebay for 5 Euros, activated without problems.

 

Perhaps it is a Windows problem and it does not have to do with the manufacturer.

 

I do not remember the specifics of the drivers what were updated, it was eight and one of them was the graphics card chipset and the other one for the network card.

No perhaps it's a problem with the driver utility you used.

 

It's best to follow the advice from @adrynalyne above and check in device manager in future instead of using questionable update tools.

  • Like 2

There's a couple reasons a new laptop could have older drivers. OEMs don't update their base image that they flash too frequently. The laptops/towers also sit in a warehouse longer than you'd think as well.

 

Some drivers update rather frequently so it's not hard to think how a machine sitting in a warehouse or on the shelf unused would quickly have drivers go out of date.

 

Most of the time there's no issue with this as most of the updates are minor or fix very specific things.

 

I agree for the most part with the rest of the people in this thread as well; most driver utilities suck and don't do their job properly. There's ONE utility I've found that actually does things right for driver scans and updates, and that's IObit Driver Booster. No need to pay for the PRO version, the basic version scans critical drivers and shows which ones have new versions and allows you to install them 1 by 1. I have not had any issue using this on my laptop since I got it a few months ago. The same can't be said for other driver scanners.

Don’t fix what isn’t broke. I rarely go searching for newer drivers or bios versions unless I’m having a specific issue. 
 

Most of the time I wipe a factory imaged laptop and install my own instance of windows. Windows update usually does a pretty good job at installing any missing drivers. If there is one that it can’t find, then I go to oem website. 
 

Updating drivers for the sake of updating is just silly to me.  

OK, good advice here, thank you.

 

I had used Iobit Drive Booster free version like Brandon said, they are a Chinese company which did not inspire me too much trust but their software is one of the most downloaded in Majorgeeks.

Edited by fastcat
21 hours ago, shockz said:

Don’t fix what isn’t broke. I rarely go searching for newer drivers or bios versions unless I’m having a specific issue. 
 

Most of the time I wipe a factory imaged laptop and install my own instance of windows. Windows update usually does a pretty good job at installing any missing drivers. If there is one that it can’t find, then I go to oem website. 
 

Updating drivers for the sake of updating is just silly to me.  

Couldn't agree with that more! As Brandon says though, updating graphic drivers may be important for gamers, which I'm not, but those drivers are the ONLY one's I've ever had screw up a machine, so I rarely purposely go looking for those either.

If you had done a clean install of Windows ... I would have just gone to the notebook manufactures website (like Dell) and grab the latest drivers.  I avoid 3rd party driver update utilities.  With that said, drivers or BIOS updates don't scare me ... I keep my crap up to date.

26 minutes ago, Jim K said:

If you had done a clean install of Windows ... I would have just gone to the notebook manufactures website (like Dell) and grab the latest drivers.  I avoid 3rd party driver update utilities.  With that said, drivers or BIOS updates don't scare me ... I keep my crap up to date.

gone are the days of doing a bios update from floppy disks!

1 minute ago, TrekRich said:

i never did, always had to make sure you did a full format of the floppy first. none of that quick format rubbish!

No me neither. Even when I took a risk once of replacing a Packard Bell BIOS back in the late 90s with the generic Gigabyte one (the board was a Gigabyte) to unlock some features PB had restricted. That being said, I advise to never do this.

Hello,

 

Generally speaking, laptops are going to ship with whatever the manufacturer has determined to be compatible, working software on them (device drivers, manufacturer and machine-specific software, etc.).  If the manufacturer provides some sort of system-specific update software (I know Dell, Hewlett-Packard and Lenovo do, and probably others as well), then running that to get the latest drivers and software should work.  You can also try using Windows Update to download drivers, or visiting the silicon vendor's support site (AMD, Intel, Nvidia, Realtek, etc.) to see what sort of device drivers they offer.  One thing to keep in mind is that drivers from the latter tend not to update (or even disable) and manufacturer-specific customizations.

 

Regards,


Aryeh Goretsky

 

 

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • There is a saying in my country: "The wolf has a thick neck because he does his own work." Let that sink in
    • Interesting image choice... reminds me of the human centipede poster
    • Get $50 of aloSIM Mobile Data Traveler eSim credit for just $24.97 by Steven Parker Today's highlighted deal comes via our Apps + Software section of the Neowin Deals store, where you can save 50% off aloSIM Mobile Data Traveler Lifetime eSim Credit: Pay $24.97 for $50. Stay connected affordably in 120+ countries/regions with your own lifetime eSIM! An eSIM is a digital SIM card. It's basically just mobile data. Once it's activated on your device, it can connect you to data networks in other countries – giving you an internet connection with NO roaming charges. With aloSIM, you can load prepaid eSIM data packages onto your phone, tablet, or computer. Your lifetime eSIM never expires, so it's yours forever and there are never any monthly charges. You'll get $50 in eSIM data credit, which is almost always enough to cover all your data roaming needs for a full year. But if you run out of data, you can always top up your lifetime eSIM and stay connected internationally. Pay $24.97 for a lifetime eSIM with $50 in travel data credit Use your eSIM to join data networks in 120+ countries Install your lifetime eSIM on a compatible device to roam on local data networks Your lifetime eSIM never expires, and can be topped up with more data anytime Many data packages cost as little as $4.50 and last 7 days. Depending on the package you choose, the length of time varies. Good to know Length of access: lifetime For NEW customers only Instant digital redemption Once you add your $50 credit to your aloSim account you have up to 12-months to use it — after that your credit will expire When you pay for a data plan you also get a free phone number (via Hushed) for the same duration of your plan that was purchased - IE 7 day eSim plan gives you a free 7-day phone number Purchased coupon must be redeemed and used within 12 months This deal is not stackable (one offer per aloSIM account) A $4.50 data package will last 7 days The data DOES expire, and you WILL NOT have any leftover data for your next trip unless it takes place within the validity period. While the eSIM never expires, the actual data package is only valid for the length of time stated at purchase (i.e. seven days after activation, 30 days after activation, etc.) So if you buy a seven-day package and only use a tiny bit, that package is still going to expire after seven days. Access options: mobile (check compatibility) Max number of device(s): 1 Updates included Here's the deal: This aloSIM Mobile Data Traveler eSim $50 Credit normally costs ... $50, but it can be yours for just $24.97 for a limited time, a saving of $25 (50% off). For specifications, and license info please click the link below. Get this aloSIM Mobile Data Traveler eSim for just $24.97 (was $50) Although priced in U.S. dollars, this deal is available for digital purchase worldwide. Support queries If you have queries or need support for any of the Neowin Deals, please use the contact form here. Neowin Deals are managed and sold by StackCommerce who represent Neowin on an affiliate basis. Why we post these deals We post these because we earn commission on each sale so as not to rely solely on advertising, which many of our readers block. It all helps toward paying staff reporters, servers and hosting costs. So for those that keep moaning and complaining, be thankful we're still online for you to even do that. Other ways to support Neowin Whitelist Neowin by not blocking our ads Create a free member account to see fewer ads Make a donation to support our day to day running costs Subscribe to Neowin - for $14 a year, or $28 a year for an ad-free experience Disclosure: Neowin benefits from revenue of each sale made through our branded deals site powered by StackCommerce.
  • Recent Achievements

    • First Post
      DrWankel earned a badge
      First Post
    • Reacting Well
      DrWankel earned a badge
      Reacting Well
    • Week One Done
      Supreme Spray LV earned a badge
      Week One Done
    • One Month Later
      Genuinetonerink- Dubai earned a badge
      One Month Later
    • Week One Done
      Genuinetonerink- Dubai earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      498
    2. 2
      +Edouard
      158
    3. 3
      PsYcHoKiLLa
      90
    4. 4
      Steven P.
      74
    5. 5
      Michael Scrip
      72
  • Tell a friend

    Love Neowin? Tell a friend!