Internet via ethernet on Linksys router stopped working, but wifi works fine?


Recommended Posts

I have a Linksys AC1900 MUI-MIMO Gigabit Router (Model EA7500) that i bought a little over a year ago which started acting weird a day ago. Internet access on my desktop, which is connected via ethernet, suddenly stopped working, so I assumed my ISP was having some downtime. I waited a while then noticed my phone and Smart TV's still had internet access via WIFI (same router), while the desktop did not.

 

Windows is showing that its connected to the internet, the icon in the tasktray shows internet access, but still cannot access anything. I can't even access the router's admin panel via IP address. I can access it via wifi oh my phone, which does show that my desktop is connected to it.

 

If I remove the ethernet cable that connects my desktop to the router, the icon in the task tray changes to the not connect globe, but will change back to the Connected Internet Access icon if i connect it back, but I still can't access anything on the internet.

 

I have tried using different ethernet cables, which didn't resolve the issue.

 

I have access to the internet if i connect the main ethernet from the wall into the desktop (by passing the router), and also everything works fine using a different router.

 

I have factory reset the router, but the problem still persists.

 

Does anyone know of a way to fix this? Doesn't seem like the ethernet port on router died if the router can still detect everything connected to it via ethernet. It's just some how not letting any data get through the ethernet ports.

It's weird that WIFI works perfect and can access internet, but ethernet can't.

 

hope this makes sense.

thanks.

 

  • bₒₒzₑᵣ changed the title to Internet via ethernet on Linksys router stopped working, but wifi works fine?

Did you try a different Ethernet port on the router?

I saw you already tried another Ethernet cable.

Did you try a USB-Ethernet adapter? It could be that your onboard nic is bad/dead.

You have another device that you can test the Ethernet cable?

 

My 2 cents.

If you have not done a restart on the PC try that, remember a shutdown just puts the status of the PC on the hard drive if there is any driver issues they just keep returning.

22 minutes ago, helpifIcan said:

If you have not done a restart on the PC try that, remember a shutdown just puts the status of the PC on the hard drive if there is any driver issues they just keep returning.

Thought that was hibernation..

20 minutes ago, Mindovermaster said:

Thought that was hibernation..

Shutdown in windows 10 by default is a Shutdown hibernation hybrid ... thus the term "Fast Startup". The application level gets restarted but the system level does not. Which is why shutting down a windows 10 computer doesn't fix much.

 

I wrote about it here

 

 

  • Like 2
54 minutes ago, warwagon said:

Shutdown in windows 10 by default is a Shutdown hibernation hybrid ... thus the term "Fast Startup". The application level gets restarted but the system level does not. Which is why shutting down a windows 10 computer doesn't fix much.

 

I wrote about it here

 

 

Oh, I haven't used Windows since 7, so I'm used to calling hibration and shut down two different things. 😎

Sorry for delayed reply.

 

I connected it via ethernet to one of my smart tvs, tv said it was connected to internet, but couldn't access anything. 

 

What actually is broken in the router? Is it like a hardware thing melted? Or maybe i can fix it just by flashing it some how?

 

before this happened, i had been disconnecting my computer from the internet by unplugged the ethernet from the router probably hundreds of times in the last month (long story, was a trick in a SINGLE PLAYER game), so maybe that is what killed it? it worked a couple of days after i last did that. 

 

thanks

Hello,

Have you tried all of the other ports on the router, just to check?

Often when a failure like this occurs that isn't mechanical (damaged Ethernet jack), it is the PHY chip which has stopped working.  That part is typically soldered on and not user-replaceable.

 

Regards,

 

Aryeh Goretsky

 

I doubt it's hardware otherwise the devices wouldn't even detect the ethernet is plugged in

 

have you tried a factory reset on the router yet to rule out corruption in the configuration?

On 15/07/2021 at 09:23, Brandon H said:

I doubt it's hardware otherwise the devices wouldn't even detect the ethernet is plugged in

 

have you tried a factory reset on the router yet to rule out corruption in the configuration?

I've reset it multiple times, but doesn't seem to fix anything.

 

I also tried downgrading to previous firmware, which didn't help either.

 

I can actually access the router admin page from desktop, i was just trying the wrong ip addy before..

 

Says my computer is connected, but still can't access the internet via ethernet, but again, wifi can access the internet just fine.

 

I switched back to my other router, and desktop is able to access internet just fine.

 

some screens:

 

 

vivaldi_2021-07-18_00-38-13.png

vivaldi_2021-07-18_00-38-26.png

vivaldi_2021-07-18_00-39-02.png

vivaldi_2021-07-18_00-39-09.png

vivaldi_2021-07-18_00-39-16.png

vivaldi_2021-07-18_00-39-25.png

Hello,

 

Have you tried resetting your desktop computer's network settings?  Also, if there is any VPN software, try uninstalling that.

 

Regards,

 

Aryeh Goretsky

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Microsoft brings Claude to its own Azure infrastructure, powered by Nvidia GB300 Blackwell by Karthik Mudaliar Anthropic's Claude models are now generally available in Microsoft Foundry on Azure and are running on Nvidia's GB300 Blackwell Ultra systems. Nvidia wrote in its announcement that the models are hosted on Microsoft Azure and accelerated by GB300 Blackwell Ultra GPUs, with Quantum-X800 InfiniBand networking used to support larger agentic systems and specialized sub-agents that can operate across business domains. This is great for customers and enterprises that want to build autonomous and domain-specific AI agents using Claude without moving outside Microsoft’s cloud platform. Microsoft currently offers Claude models in Foundry in two forms: “Hosted on Azure,” which runs end-to-end on Azure infrastructure and is generally available, and “Hosted on Anthropic infrastructure,” which remains in preview. This separation is quite important for organizations that have procurement, compliance, data processing, or internal governance requirements tied to Azure. Anthropic currently has 11 Claude models listed in Microsoft Foundry, including Opus 4.8, Sonnet 4.6, and even the unavailable Mythos and Fable models. Billing is handled through Claude Consumption Units (CCUs). Microsoft says CCU is an invoicing unit for Claude models in Foundry, with token usage converted using Anthropic’s published per-model token rates. The usage is billed through Azure Marketplace just like models from other distributors and appears on the customer's Azure invoice, while eligible spend can count against a Microsoft Azure Consumption Commitment. For starters, GB300 NVL72 is a rack-scale, fully liquid-cooled system that combines 72 Blackwell Ultra GPUs and 36 Grace CPUs. Nvidia has listed 37TB of fast memory, 130TB/s of NVLink bandwidth, and FP4 Tensor Core performance of up to 1,440 petaflops with sparsity. The deal is also part of a three-way partnership between Microsoft, Nvidia, and Anthropic. Under the deal, Anthropic has committed to buying $30 billion in Azure compute capacity and contracting additional capacity up to one gigawatt. Nvidia and Microsoft also said they would invest up to $10 billion and $5 billion in Anthropic, respectively.
    • WhatsApp is getting usernames, and you can reserve your preferred one now by Fiza Ali Sharing your phone number isn't always something you want to do, especially with people you've just met. Whether it's someone from a class, a local community group, or a sports team chat, handing over your number can feel like giving away more personal information than necessary. That's exactly the problem WhatsApp is trying to solve with its upcoming usernames feature. The company has announced that users can now reserve a unique WhatsApp username ahead of the feature's wider rollout later this year. Once usernames become available, they'll let people connect without revealing their phone numbers. It's a change that makes a lot of sense for group chats. Right now, everyone in the group can see your phone number. With usernames enabled, that won't necessarily be the case when someone contacts you for the first time. WhatsApp says it's opening username reservations early because more than three billion people use the app, meaning plenty of people are likely to want the same usernames. Reserving one now gives users a better chance of securing the name they actually want before the feature launches more broadly. If your preferred username is already taken, WhatsApp will also offer a built-in username generator to suggest available alternatives. The feature isn't only aimed at individual users. Creators, businesses, and organisations will be able to claim the same username they already use on Instagram or Facebook, making it easier to keep a consistent identity across Meta's apps. Furthermore, privacy is a big part of how WhatsApp is introducing usernames. There won't be a public directory where people can browse or search for usernames. Instead, people will need to know your exact username before they can start a conversation with you. Additionally, users can also choose to enable a username key, which adds another layer of control by requiring people to enter that key before sending a message. Once the feature rolls out, people who choose to use a username will no longer have their phone number shown when messaging a person or business for the first time. If you want to reserve a username, make sure you're running the latest version of WhatsApp, then head to Settings > Account > Username. The tech giant says usernames will roll out gradually over the coming months, and users will receive an in-app notification when the feature becomes available in their country.
    • When I think about a network, there are really two aspects, the hardware and the wiring. So here is what I would do for both. Wiring: Use Cat6A for the patch panel, outlets, and all structured cables (cables installed in walls). Run plenty of Wireless Access Point (WAP) cables, as a general rule, assume a signal can only pass through 2-3 walls and can't pass through a floor (that is conservative, but trust me on this if you want strong WiFi)  Cat6 patch cables are fine for now if you don't plan to run 10gig, those are easy to replace later if needed. Run OS2 single-mode fiber to anywhere you think you may have a server or sub-switch. (yes, single-mode for everything on a small network, don't mess with multimode unless you are at a scale where that minor cost and power savings will matter). If you really want to future proof, also run fiber to any high density WAP locations, it is likely that WiFi 8 and beyond WAPs will push the limits of 10g. Run 6-12 pairs of single-mode fiber between your MDF and the building's MDF, even if you only need 1 or 2 pairs now, those extra pairs will pay off down the road. Hardware: (its easy to say "get all the features incase you need them", so instead of futureproofing, I am going to take approach of suggesting areas worth investing in, and areas you can save money). Don't overspend thinking you need every feature on every port. You don't need 10g on every port, you don't need PoE on every port. Don't overspend on redundancy either, unless you are ready to buy two of everything, don't waste money buying two of some things and not others. Dual power supplies are worthwhile, but probably not HA or multi-path redundancy.  Get 1 "distribution layer" switch that your router/firewall will connect to as well as all your access layer switches below. This should be a fully managed 10g+ switch with a combination of copper and SPF ports, a few 25g uplink ports are nice for this switch. Given that you said it is a small network, I suggest also using that distribution layer switch for servers and WAPs, meaning it will need PoE. Speaking of wireless, get good professional tri-band WAPs, and either turn on the band stirring options, or limit 2.4 to an IoT only SSID. This will provide a solid WiFi capable nearly everything but the highest of bandwidth clients...you could even consider skipping wiring workstations depending on usage. Access layer switch for workstations and printers can be cheaper switches, 2.5g is a good sweet spot between price and future proofing, but even 1g is fine for most individual clients (the kind that could probably be fine on WiFi). You can consider saving a little on access layer switches by only getting 1 PoE switch for whatever needs it (remember your WAPs are connecting to the distribution switch, not here), and non-PoE for your workstations, because desk phones are falling out of favor. You can also save money here by not buying managed switches if you don't need them--but really do some soul searching there, if you go this route, then anything that isn't on your workstation VLAN would either need to be connected to the distribution switch, or its own access layer switch. Also, don't feel like you need a fancy fabric stacking switches for your access layer, that is the point of the higher-end distribution layer, to remove the need for things like that at this level. Home Hardware: I'm realizing the above assumed an office setting, if this if for your house and home lab then the above still applies, but you'll probably want everything managed and PoE, just because, but you probably also don't need multiple access layer switches. If your total port count is below 24, just skip separating distribution layer and access layer and just get one nice switch with the features you want. If you are at the point of considering a 48-port switch, I would instead get a nice high-end distribution switch for things that need it, and cheaper access layer switches with specs based on the needs of connected devices. For home use, don't worry about home running every device to the main switch, there is nothing wrong with running sub-switches for your media areas and office, those essentially become your access layer, just look for sub-switches with a 10g uplink so sharing bandwidth isn't an issue. Just make sure you always connect them to your distribution/main switch, don't daisy chain, the path should never have more steps than Client>Access>Distribution>Firewall>Internet or Client>Access>Distribution>Server if it is local.
    • Google Meet brings Gemini note-taking to AI Pro and Ultra subscribers by Karthik Mudaliar Google's Gemini-powered "Take notes for me" feature inside Google Meet is now available to Google AI Pro and Ultra subscribers. The features work on Google Meet for web as well as on mobile, and Google says that subscribers can use it for meetings they host in many supported languages. As the name suggests, "Take notes for me" allows Gemini to listen to a meeting, generate a summary, identify action items, and save the notes as a Google Doc in the user’s Drive. After the meeting, the organizer receives an email recap with the summary and action items, while the notes can also be attached to the related Calendar event depending on the meeting setup and sharing settings. The feature isn't automatically turned on for everyone, though. Google says that all meeting participants are notified when note-taking is turned on, and users can start it from the pencil icon in Meet or enable it for future calls through Meet’s meeting records settings. For work or school accounts, administrators can also control whether the feature is available and may require explicit participant consent for note-taking, recording, or transcription features. The feature first launched back in 2024, when it was available just for selected Workspace users. Over the years, Google added refinements and more options, including the ability to enable it when scheduling meetings via Google Calendar. Google's support docs say that the feature currently supports English, French, German, Italian, Japanese, Korean, Portuguese, and Spanish, but only one language at a time. Meetings with multiple spoken languages are not currently supported, and Google recommends using the tool for meetings between 15 minutes and eight hours. The new feature makes Google Meet closer to its rivals that have AI tools already built in. Microsoft Teams has recently started offering Copilot and intelligent recap features that summarize meetings, surface highlights, and help with follow-ups, while Zoom’s AI Companion can also generate meeting summaries from desktop and mobile meetings.
    • GnuCash 5.16 by Razvan Serea GnuCash is a personal and small business finance application, freely licensed under the GNU GPL and available for GNU/Linux, BSD, Solaris, Mac OS X and Microsoft Windows. It’s designed to be easy to use, yet powerful and flexible. GnuCash allows you to track your income and expenses, reconcile bank accounts, monitor stock portfolios and manage your small business finances. It is based on professional accounting principles to ensure balanced books and accurate reports. GnuCash can keep track of your personal finances in as much detail as you prefer. If you are just starting out, use GnuCash to keep track of your checkbook. You may then decide to track cash as well as credit card purchases to better determine where your money is being spent. When you start investing, you can use GnuCash to help monitor your portfolio. Buying a vehicle or a home? GnuCash will help you plan the investment and track loan payments. If your financial records span the globe, GnuCash provides all the multiple-currency support you need. Between 5.15 and 5.16, the following bugfixes were accomplished: Bug 421610 - RFE: Include logical dates for View->Filter by "date range"The Select Range section of the Date tab of the register's Filter By dialog box is changed to provide relative, specific date, or days ago options for the start and end of the filter range. The Show number of days item label is changed to Show from days ago to better reflect what it does. Bug 436105 - esc key not working as expected in register: Enable the escape key to cancel a field edit. Bug 797384 - Gnucash doesn't handle commodity prices with big numerator/denominator properly. Bug 798004 - Next gen UI for stock transactions Bug 799314 - Add "enter now" option in scheduled transaction editor. tab to allow users to select the scheduled transactions to be included in a “Since Last Run…” window. If there are no instances of a selected transaction triggered by today’s date, the next instance is triggered. Bug 799751 - autocomplete crash Bug 799759 - Users can't Enable entries via Checkboxes on Scheduled Transactions PageAllow the Enabled box in the list of scheduled transactions to be operated instead of having to open the transaction editor dialog and change the Enabled checkbox. Also added use of the Name column as the secondary column sort for all the other columns. Bug 799762 - Poor handling of cases where hidden/placeholder accounts are used in the account register Bug 799766 - Double line preference not respected in search register Bug 799767 - POST /accounts in bindings/python/example_scripts/rest-api is broken Bug 799777 - `xaccSplitSetParent`: reparenting a committed split silently drops its KVP slots (online_id, cap-gains links) Other changes & improvements: Numeric values may now be selected to copy in the Accounts page. Add new Finance::Quote source Finnhub.io: Free API key (personal/non-professional use) available at https://finnhub.io. Set FINNHUB_API_KEY environment variable to API key to use this source. As of June 2026, free tier API limit is 60 API calls/minute. The Investment Lots report has new optional columns for Computed Annual Growth Rate. Python Bindings: Improved translation of primary object (Account, Transaction, Split, etc.) so that they can be treated as normal Python objects. This is accomplished with SWIG magic so no existing code is obsoleted. Python Bindings: Better conversion of GLists to Python lists. Python Bindings: Destroy the QofSession in the Python Session dtor to prevent leaving the database locked. [engine] Add first-class online_id accessors for Split and Account and make them available to Python bindings, removing the unused Transaction online_id property. Improve C++ implementation of QofBook. Correct the Doxygen doc for qof_instance_get/set_kvp. [gnc-log-replay.cpp] fix incorrect guid dump Add some Boost library requirements needed by libgnucash-guile to CMakeLists.txt so that missing feature will fail at configure time. Use Compile-time Regular Expressions instead of std::regex in gnc-filepath-utils.cpp and instead of boost::regex in the CSV importer, with the CTRE v3.11.1 header added to borrowed [gnc-filepath-utils.cpp] null check char* arguments Add ChartJS licenses. Removed AEX from list of commodities. euronext.com is now using JS based anti-webscraping. [report-core] always offer options summary in reports. This is useful to debug reports. The Add options summary option is removed because it's no longer optional. Remove remaining obsolete IMContext from sheet Fix blurry text in HiDPI offscreen-rendered widgets Add port field to database connection dialog: The convention of appending the port number after the host isn't obvious. When editing a split in the register treat the account as being changed only if it isn't the one selected before editing instead of if the user performed an edit Return immediately from qof_book_destroy if hash_of_collections is null. If qof_book_destroy is called on a QofBook* freshly created with qof_book_new (usually because it was used to create a session that now must be destroyed) it would try to empty the non-existent hash tables, crashing. Clean up Flathub metadata to solve warnings at flatpak build time. Be consistent in naming GncPluginPage and GncPluginPageRegister HTML: Remove unimplemented function declarations. [gnc-html.cpp] remove unused buggy string conversion functions Convert libgnc-html to C++ Apply -Wall -Werr -Wmissing-prototypes to C++ compilation on Windows and fix the resulting errors. New and Updated Translations: Arabic, Croatian, Danish, Dutch, German, Finnish, Hungarian, Korean, Norwegian-Bokmal, Spanish Download: GnuCash 5.16 | 176.0 MB (Open Source) Links: GnuCash Home page | Other Operating Systems | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
  • Recent Achievements

    • Reacting Well
      NovaEdgeX earned a badge
      Reacting Well
    • Week One Done
      NovaEdgeX earned a badge
      Week One Done
    • One Year In
      BA the Curmudgeon earned a badge
      One Year In
    • Conversation Starter
      rosiecharles earned a badge
      Conversation Starter
    • First Post
      KMilenkoski1202 earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      536
    2. 2
      +Edouard
      269
    3. 3
      PsYcHoKiLLa
      150
    4. 4
      Steven P.
      98
    5. 5
      macoman
      66
  • Tell a friend

    Love Neowin? Tell a friend!