Keyboard volume up key doesn't work on my profile but does on my wife's

By +unabatedshagie
in Microsoft (Windows)

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I'm currently using a Logitech MX Keys keyboard but I've also tried a different non Logitech keyboard.

 

When I'm in my Windows profile I can't hold the fn key then press the volume up key to increase the volume. Holding the fn key and pressing the volume down works though.

 

I noticed my wife was logged into her profile yesterday and she was able to control the volume correctly using the keyboard that doesn't work correctly in my profile.

 

I'm not sure why it wouldn't work in my profile but does in hers. The Logitech keyboard software it installed globally.

 

Running Windows 11.

  • 2 weeks later...
Grand Master

Steven P. Administrators

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On 24/08/2022 at 17:24, unabatedshagie said:

When I'm in my Windows profile I can't hold the fn key then press the volume up key to increase the volume. Holding the fn key and pressing the volume down works though.

Sorry it has taken so long to respond to this topic, I have had a think about it and I think the only reason holding FN and volume key down works, but volume key up doesn't, is because something else is mapped to it (but obviously not working).

 

I used to have Logitech keyboard & mouse software installed when I had my Logitech K800 / MX Master desktop (to disable caps lock key and Start button on gaming profile) but I can't remember if there was a setting to reset everything to default.

 

As an example, I use SnagIt and I set the PRT SC key to capture manually, but if I install or enable the OneDrive sync, that overrides the mapped key. Programs do that sometimes.

 

There was nothing I could find in the Windows 11 keyboard settings, unless you have a keyboard properties tab (Search Keyboard from Windows 11 search on taskbar, then open the Keyboard Control Panel result). Sometimes drivers install custom properties pages to set preferences for multimedia keys, enable or disable FN key etc.

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