Outlook 2016 won't Connect to Gmail after Changing Google Password

[Grand Maester]

I recently (a couple days ago) changed my Google password.  Ever since then my Outlook 2016 client (which had been syncing with my gmail account without issue up until then) suddenly won't connect.  I searched some online help pages and tried deleting the account and re-adding it, as one page I found recommended, but I'm getting the same error (attached) and now the account is completely gone instead of just not syncing.

I've checked my settings in both gmail and Outlook, and verified them against the official guidance for account setup available from Google and Microsoft, but everything seems to be in order, and the error (attached) doesn't make sense because I've looked everywhere and there is no place in Outlook for me to enter the password.

In reading some of the online postings, I know that Google changed its security settings a couple years ago to prohibit the direct use of Google usernames and passwords by email clients, but that can't be the problem because it would have stopped working long before I changed my password if that were the case.

Any suggestions?

[stealth001]

Make sure your office package has all the latest updates. Best way is to delete the outlook profile under the old control panel and add the account again . That will link it to google again after agreeing to the connection between gmail and outlook 

[Grand Maester]

On 04/10/2024 at 18:03, stealth001 said:

Make sure your office package has all the latest updates. Best way is to delete the outlook profile under the old control panel and add the account again . That will link it to google again after agreeing to the connection between gmail and outlook 

If I delete the profile, won't I lose all my data too?

[hellowalkman Reporter]

have you tried generating an App Password?

https://support.google.com/accounts/answer/185833?hl=en

[Grand Maester]

On 24/12/2024 at 04:41, LucasNathann said:

How did you choose to solve the problem. Is it possible to save the data to a third party before deleting and reloading?

I haven’t solved the problem.  I’ve had other things going on so I’ve just been accessing my email by mobile app or through my web browser.  I would still like to get Outlook fixed though because downloading attachments is way easier through Outlook than via web browser.

[Grand Maester]

On 24/12/2024 at 09:00, hellowalkman said:

have you tried generating an App Password?

https://support.google.com/accounts/answer/185833?hl=en

I saw that but it requires two factor authentication to be activated and I don’t want that on my email account because if I lose my phone I won’t be able to get into my email.