Computer Crashed

By Gybizz
in Microsoft (Windows)

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Neowinian

Gybizz

Posted
Posted

Hi Guys and Gals, Im Richard from Guyana, 69 years old and satisfied with life.

My laptop Crashed and I cannot get it to find my SSD drive to re-install Windows 10 or 11 I have tried Hirens Boot Disk and it just made everything worse. Can't Figure out how to get it to run my SO or anything, I am living on my Social Security Check and cannot afford to pay someone to look at it. I really would like to know why it will not boot from an ISO, an external DVD or FlASH DRIVE OR ANYTHING, i am lost and very sad. 

I really don't want to throw away a new laptop so i wish to know how to get them same computer to a place that it can boot up windows, its like Hirens made my 1 T ssd invisable so now I dont even have enough space accourding to the same laptop to install anything my SSD seems to not excist. 

 

Helppppppp

 

Richard

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Grand Master

Nick H. Supervisor

Posted
  • Supervisor
Posted
  On 26/10/2024 at 14:46, Gybizz said:

Hi Guys and Gals...

Expand  

Welcome to Neowin, Richard. I've moved your question to the Windows forum for the moment. But it might be better suited to the Hardware Hangout section. For example, have you tried removing the SSD and putting it in another machine?

Grand Master

Matthew S.

Posted
Posted

If the laptop is an Intel-based one RST may be enabled which will require additional drivers.  The simplest way is to turn off Intel Rapid Storage.

 

I ran into a similar problem with my newer rig, though I've kept RST off since, for some ungodly reason, the implementation in my bios is a debug one.

Neowinian

Gybizz

Posted
  • Author
Posted

Did I mention the computer crashed? it will no boot at all. I can get into bios but thats all so I have no way to boot it at all. can't get it to boot from usb except Hirens and Hirns Boot Disk partitioned to where my SSD cannot be found. I no longer can find my SSD drive to wven format it and it refuses to format because it cannot find a drive to fomat, I am totally at a loss on how to instal an OS on it now.

Any help would be appreciated please.

Gybizz

Grand Master

Matthew S.

Posted
Posted

Please re-read my reply, go into your bios, look for Intel Rapid Storage, turn it off, and then try installing Windows again. RST requires additional drivers to work; when it's turned off, it just becomes a standard SATA controller.

Grand Master

Som

Posted
Posted (edited)
  On 27/10/2024 at 03:40, Gybizz said:

Did I mention the computer crashed? it will no boot at all. I can get into bios but thats all so I have no way to boot it at all. can't get it to boot from usb except Hirens and Hirns Boot Disk partitioned to where my SSD cannot be found. I no longer can find my SSD drive to wven format it and it refuses to format because it cannot find a drive to fomat, I am totally at a loss on how to instal an OS on it now.

Any help would be appreciated please.

Gybizz

Expand  

Does the bios detect the drive? If not, the drive is either fecked or fell loose and disconnected.

If it can detect the drive you may need drivers. Look up the make and model of your laptop and there is probably drivers for storage.

You can then load those drivers on windows setup and most partitioning tools

Edited by Som

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