Where can I buy this remote for Edifier 360DB in Europe?


Recommended Posts

9b5b5ee9e4e5081c420215c83bd688a7.jpg

https://www.edifier.com/global/p/tv-home-threater-systems/s360db

Mine came with a "puck" (listed here) I have searched around online and I find it weird that I can't find any results for the reason why there are two different remotes listed along with this model of speakers.

Any help is appreciated. I also contacted chat support on Edifier, and they didn't know why the tall remote isn't listed anywhere, and suggested me to write to Edifier Support, which I did as well,

  • Like 1
On 01/01/2025 at 15:37, Dick Montage said:

Do you have a model number for the remote (or part number)? Try eBay?

Not for the one listed on the US website. It is even in the manual, but no part number!

On 01/01/2025 at 18:19, Dick Montage said:

Right so… I know I’m a pain in your ass from time to time but…

 

https://edifier-online.eu/products/edifier-s3000pro-remote?srsltid=AfmBOoqx23GXXowTK8Ga0FzTcbYU9FerMBgUvBNBs7ncKspo-6YD_FdT

Yeah, no, you aren't 😛 

There are actually more that look like it, but it does not say if it supports the S360DB. I sort of suspect the one for the S351DB should work, but that's just a guess!

On 01/01/2025 at 17:40, Steven P. said:

Yeah, no, you aren't 😛 

There are actually more that look like it, but it does not say if it supports the S360DB. I sort of suspect the one for the S351DB should work, but that's just a guess!

I’ve found that most remotes from the same brands are interoperable to some degree. At that price point, may be just worth a punt either way?

  • Like 2
On 01/01/2025 at 22:22, Dick Montage said:

I’ve found that most remotes from the same brands are interoperable to some degree. At that price point, may be just worth a punt either way?

Yeah I doubt that Edifier would admit it, but I would like an explanation why the US version gets the better remote.

On 01/01/2025 at 22:50, Steven P. said:

Yeah I doubt that Edifier would admit it, but I would like an explanation why the US version gets the better remote.

The answer is usually financial somehow

ehh 😢 

Quote

Dear Steven,

Thanks for contacting Edifier customer support.

Regarding your inquiry, we launched a new version of the S360DB speakers in 2024, and they come with a rectangular remote control. Your speaker should be the older version with a round remote control. Unfortunately, the old and new versions of the remote control are not compatible. Sorry for the inconvenience.

Your understanding is greatly appreciated. Should you have any inquiries or apprehensions, please feel free to reach out to us.

Best Regards,

Amber
Edifier Customer Support

 

On 02/01/2025 at 08:09, Steven P. said:

ehh 😢 

 

Companies do this deliberately, to make you buy the new version of the same damn thing... :( 

 

Apparently, Edifier remotes do not use universal codes (typical non-standard BS to lock you in!), but if you have a learning remote you can use those... But you need a working remote to learn from... :S 

 

One store claims the remote for the S600SB works, but they're out of stock.

 

https://www.anodas.lt/en/remote-control-for-edifier-s360db

 

Edited by FloatingFatMan
On 02/01/2025 at 11:14, FloatingFatMan said:

Companies do this deliberately, to make you buy the new version of the same damn thing... :( 

Apparently, Edifier remotes do not use universal codes (typical non-standard BS to lock you in!), but if you have a learning remote you can use those... But you need a working remote to learn from... :S 

One store claims the remote for the S600SB works, but they're out of stock.

https://www.anodas.lt/en/remote-control-for-edifier-s360db

Hmm? In the OP I stated that I already have the "puck" remote, I want the rectangular one, and according to Edifier it only works with the 2024 model (mine are older). They don't even list it on their website to buy separately like other remotes are.

The only remote listed on the Edifier website for the 360DB is the puck, which I also linked (https://edifier-online.com/collections/accessories/products/edifier-remote-s350db-1)

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Very fitting name since AI users have air where there brains should be.
    • Yes, it was amusing at the time because even then dbrand was well known for stealing the designs of products from other companies. That’s what they do.
    • Didn’t Dbrand once complain that Casetify was ripping off their designs a well? seems pretty bad of them to try and get around Valve’s copyright this way with that in mind.
    • Dbrand thought they could get away with this Steam Machine case, Valve disagreed by David Uzondu Image via Dbrand Dbrand has cancelled its highly anticipated Companion Cube enclosure for the Valve Steam Machine, which it teased back in November of last year with a concept render and sign-up page, because it did not ask Valve for permission first before manufacturing the case. According to Dbrand, it took the "backwards approach" of building the product first before asking for permission from the copyright holder. Seven months of work went into the project, requiring over a thousand engineering hours from the design team. Workers developed forty-four sets of injection molding tools, making a unique mold for each sub-component of the crate. When the Companion Cube went live on Monday last week, it, according to Dbrand, quickly became the second-fastest-selling product in the company's fifteen-year history, racking up orders for hundreds of thousands of units. Customers eagerly bought the $129.95 deluxe edition or the bare-bones $99.95 version, which the manufacturer cheekily branded as the "Poverty Cube". It was around this time that the legal eagles at Valve descended on the accessory maker with a formal demand. The developer pointed out that the iconic block design remains protected intellectual property from the game Portal, so unlicensed sales had to stop. Dbrand said that all its pleas to salvage the project with the Valve team, including proposals to run a properly licensed release under official terms "with their blessing", fell on deaf ears, so it had no choice but to obey and remove every trace of the product from the internet. If you bought the enclosure, the company said that banks will process your refund by the end of this week, but if it still hasn't arrived in your account by then, you should not hesitate to contact support. The Steam Machine itself is a high-performance console that Valve designed directly to bring PC gaming into the living room. It was announced on 12th November 2025 (the same day Dbrand announced the Cube) and runs on the Linux-based SteamOS, the same OS that powers the Steam Deck. As for the price, due to the shortage of memory and storage chips, the hardware cost landed much higher than people were expecting, starting at $1,049 for the 512 model (without a controller) or $1,128 with the new gamepad. The premium 2 TB model pushes those prices even higher, selling at $1,349 for the standalone console and hitting $1,428 if you want the bundle.
  • Recent Achievements

    • Rookie
      Almohandis went up a rank
      Rookie
    • Apprentice
      jahara21 went up a rank
      Apprentice
    • Reacting Well
      NovaEdgeX earned a badge
      Reacting Well
    • Week One Done
      NovaEdgeX earned a badge
      Week One Done
    • One Year In
      BA the Curmudgeon earned a badge
      One Year In
  • Popular Contributors

    1. 1
      +primortal
      534
    2. 2
      +Edouard
      266
    3. 3
      PsYcHoKiLLa
      148
    4. 4
      Steven P.
      97
    5. 5
      macoman
      57
  • Tell a friend

    Love Neowin? Tell a friend!