Microsoft Word

[Archie]

A buddy of mine is using Office XP Small Business (2002) and he is definitely

not computer literate, and I am no expert.

When using Word, if he clicks on File, his only options are New Open and Save As Webpage.

There is no Save or Save As. Is this the way it should be or has something happened?

I have searched Google to no avail, MS support is no help.

I posted the question on Microsoft XP Newsgroups and while someone said they were having

the same problem there was no solutions.

He has reinstalled Office but this did not correct the problem.

Sorry to be long winded but I said I would throw it out there and place it in your more than

capable hands.

[MikeCoz]

can he do ctrl + s? i would uninstall and delete all known refrences in the registry and then install again

[Pink Floyd Veteran]

if shortcut ctrl+s (save) doesnt work, I would put cd in cdrom and open control panel, then double clic on office 2002 and I would choose repair. Repairing will reinstall all the default files...

[Archie]

Thanks guys, I will give him a call and try that out.

I'll let you know.

[markwolfe Veteran]

Is it those darn hidden menus thing?

Where "unchosen" options are hidden unless you click a double down-arrow or something?

[slowestborg]

Go to View>Toolbars>Customize...

Then under the Options tab, check the "Always show full menus" box.

See if that helps you.