internet exploer dropping off

By kattygirl
in Smart Home, Network & Security

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kattygirl

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I am having trouble with my ie. I am on a cable connection and my ie will only stay connected for 10 minutes and then it will just go dead and any page im looking for will come up as page cannot be found. MSN still connects and works just fine. only thing that i could figure out that dies is the ie. does anyone know why this would happen? we even put netscape on the computer and it does the same thing, and have called the cable company they did all they could...... someone help me please?

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dotRoot

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Well it could be a few different things. One being your DNS could be messed up. Another more likely thing you could try is in Internet Options > Connections > LAN Settings make sure you AREN'T using a proxy server and uncheck it.

Another could simply be spyware that's directing to a now dead site.

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kattygirl

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ok what is DNS??? i did do the internet options thing when calling the cable company, that is one of the things they told me to do. also there is one thing that comes up when running spybot.. know anything about DSO exploit?? someone found a fix for it but it didnt do a thing, so it is still there. I have looked for ways to fix that and am having no luck.

Grand Master

markwolfe Veteran

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DNS is the Domain Name Server.

It is the server that takes your "www.yahoo.com", and turns it into 216.109.127.29. (Y)

Your ISP should take care of this for you. It will generally be automatic if you use DHCP, and will need to be manually set if you have a static IP.

Grand Master

markwolfe Veteran

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  kattygirl said:
Thanks, and it is DHCP... so it should be set itself right? How can i find out if it is set automaticly or not?

Try pinging by name or by IP...

Look at the Network Control Panel...

If you have a router, I believe that the DNS will be set t your router's internal LAN IP address. You can query your router for the WAN info to get the DNS server IP addresses from there.

Mentor

Eversurf

Posted
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I wonder if it is just your HTTP traffic or all the connection together. Which version Of windows are you using? Is it XP, ME or 98?

Here are a few things you can try.

Next time the connection drops, open a command prompt (DOS) and try to ping yahoo.com (Let us know if you need help to do this)

If the ping is succesful then we have an http problem. Then it is most likely spyware or a Virus.

For spyware you can download AD-Aware and Spybot Search & Destroy. (You can get those two software for free from www.download.com)

For Virus you can go to http://housecall.trendmicro.com and run the Free Web-Based Anti-Virus.

If you can't ping you probably have a major problem with the TCP/IP Stack or the Cable modem might be broken.

Tell us which version of Windows you are running and scan for spyware and get back to us

Have fun!!!

Grand Master

markwolfe Veteran

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  neo_joel said:
Hmm i found the problem.. its IE :rofl:

Try firefox :ninja:

44 posts, and you are wasting them on this drivel?

I am a Firefox supporter, and I use 0% IE. However, if this person prefers IE, or has a need to use IE, then I feel everyone is better served by trying to help. :yes:

Plus, she already tried an alternate browser, and it did the same thing.

Apprentice

dmxsoulja3

Posted
Posted

I think your cable company is dicking around with you, sounds like you have a weak upstream signal and an intermitt connection issue I would call them and ask what your signal strength is on the upstream and downstream and the SNR. They might need to do a line sweep in your area..

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